Veterans Health Administration Logo
Position Title
Health Technician (Clinical Telehealth)
Agency
Veterans Health Administration
Announcement Number
CBSY-12022691-23-BH Opens in new window
Open Period
Monday, June 26, 2023 to Monday, July 17, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current permanent Federal employee from an agency other than Department of Veterans Affairs?

To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form.
(limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Accuracy of Application Reminder:
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
(limit characters)
2. Applicants are required to undergo and successfully pass a pre-employment drug screening test and must submit to random drug testing after employment. Will you comply with this requirement? (limit characters)
Veterans' Preference Documentation Reminder: In order to receive appropriate consideration, you should submit proper documentation if you are claiming eligibility for Veterans' Preference, which includes a copy of your DD-214 (member copy 4 or earlier version that shows character of service). Applicant's claiming 10-Point preference should also submit an SF-15, Application for 10-Point Veterans' Preference along with the required documentation listed on the form (such as verification of service-connected disability percentage). (limit characters)
TRANSCRIPT REMINDER - If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application. (limit characters)
3. Resume Reminder - Your resume must include the following information for each job listed:
  • Job title
  • Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2019 to April 2021)
  • Full-time or part-time status (include hours worked per week if part-time)
  • Series and Grade, if applicable, for all Federal positions you have held.
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

Do you confirm that the above information is clearly stated for each work entry you are claiming experience for, and that each entry is full time unless otherwise annotated with part-time hours?
(limit characters)
Application Reminder: You must provide a completed and signed VA Form 10-2850c, Application for Associated Health Occupations (Signed within the last year) to be considered for this position. (limit characters)
If applying as an internal or status candidate with current or former Federal Service, you must provide a copy of your most recent non-award SF-50, "Notification of Personnel Action", showing the highest grade or promotion potential held, dated within the last year.
(limit characters)
All qualifying experience you possess must be clearly described in your application package. We will not make assumptions when reviewing applications. Failure to demonstrate your experience and knowledge, skills, and abilities (KSAs) in your application may result in disqualification. It is strongly recommended that you write to each KSA to demonstrate how you have gained each one in your application package or on a supplemental document. Please see the announcement for KSA requirements.
(limit characters)
Assessment 1
Thank you for your interest in a Health Technician (Telehealth Clinical) position. Your resume and the responses you provide to this assessment questionnaire will be used to determine if you are qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit your application. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. English Language Proficiency. Are you proficient in spoken and written English?
(limit characters)
2. Experience and Education. Do you possess one of the following combinations of education and/or experience?

(1) Experience. One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician; OR

(2) Education. Four academic years above high school leading to a bachelor's degree with courses related to the occupation (TRANSCRIPTS REQUIRED); OR

(3) Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable (TRANSCRIPTS REQUIRED). Examples are listed below:
  1. Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field; or
  2. Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces.
(limit characters)
GRADE DETERMINATION: This section outlines the requirements for the grade levels offered for this position. For each task below, choose the statement from the list below that best describes your experience and/or training. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
3. Health Technician (Telehealth Clinical), GS-5 (Entry Level):

(1) Experience or Education. None beyond the basic requirements.

Do you meet the GS-5 Health Technician (Telehealth Clinical) grade requirements?
(limit characters)
4. Health Technician (Telehealth Clinical), GS-6 (Full Performance Level):

(1) Experience. One year of experience equivalent to the next lower (GS-5) grade level.

(2) Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate all of the following KSAs:
* Comprehensive knowledge of computer systems and programs to perform a variety of tasks.
* Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service and patient education.
* Ability to provide and receive guidance and technical direction.
* Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments.
* Ability to read, interpret, and apply complex written instructions.
* Knowledge of general clinical policies and procedures in a healthcare environment.
* Skilled in the use of telehealth technologies for the facilitation of telehealth clinical encounters.

Do you meet the GS-6 Health Technician (Telehealth Clinical) grade requirements?
(limit characters)
Resume Reminder: Your resume must include the following information each job listed: Job title Duties (be as detailed as possible) Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. (limit characters)