- Position Title
- Supervisory Information Technology Specialist
- Agency
- U.S. Agency for Global Media
- Announcement Number
- ST-12069104-23-SC Opens in new window
- Open Period
- Monday, July 31, 2023 to Thursday, August 17, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a veteran who separated from active duty under honorable conditions and you:
For more information, review USAJOBS Veterans resources.
- have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more OR
- retired from active military service with a service-connected disability rating of 30% or more
For more information, review USAJOBS Veterans resources.
3.
Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Resource Center.
- you are located in the same local commuting area of the vacancy
- your grade is equivalent to or below the grade level of the vacancy and
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Resource Center.
4.
Do you have a severe physical, psychiatric or mental disability that qualifies you for Schedule A Disability appointments?
If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review USAJOBS Individuals with Disabilities resources.
If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review USAJOBS Individuals with Disabilities resources.
5.
Were you formerly employed as a federal civilian on a permanent competitive appointment but are not currently a permanent competitive federal employee?
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
- Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) AND
- Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
6.
Are you currently employed as a civilian employee in the competitive service in a federal agency other than the agency hiring for this position?
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
7.
Are you currently employed as a Federal employee in the competitive service at U.S. Agency for Global Media?
If eligible, submit a copy of your most recent Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
If eligible, submit a copy of your most recent Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
8.
Are you a veteran whose latest discharge was under honorable conditions and you:
For more information, review USAJOBS Veterans resources.
- served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility) OR
- are entitled to veterans' preference
For more information, review USAJOBS Veterans resources.
Preferences
1.
Where did you learn about this U.S. Agency for Global Media job opportunity?
Assessment 1
1.
Do you have one year of specialized experience equivalent to at least the next lower grade GS-13 which is directly related to the line of work for a Supervisory IT Specialist?
Specialized Experience is experience that has equipped the applicant with the knowledge, skills and abilities to perform successfully the duties of the position. For this position, the following specialized experience is required:
• Experience leading the management, delivery and or integration of highly complex IT Enterprise Information Technology Platforms systems and services.
• Experience evaluating complex Enterprise IT environments/Systems and providing innovative technical recommendations and solutions to management.
• Experience leading IT Enterprise operations, projects, work tasks and implementation of changes and new technologies
• Experience leading, managing, and supporting the overall planning of an IT Enterprise Platforms support team and or IT program.
• Experience building alignment and relationships with stakeholders.
Specialized Experience is experience that has equipped the applicant with the knowledge, skills and abilities to perform successfully the duties of the position. For this position, the following specialized experience is required:
• Experience leading the management, delivery and or integration of highly complex IT Enterprise Information Technology Platforms systems and services.
• Experience evaluating complex Enterprise IT environments/Systems and providing innovative technical recommendations and solutions to management.
• Experience leading IT Enterprise operations, projects, work tasks and implementation of changes and new technologies
• Experience leading, managing, and supporting the overall planning of an IT Enterprise Platforms support team and or IT program.
• Experience building alignment and relationships with stakeholders.
Please answer Yes or No for each of the following areas that describe your experience and/or training in that task. Applicants must have IT-related experience demonstrating each of the four competencies below. You may be asked to provide evidence of supporting documentation that you have had this type of experience and. Your responses are subject to verification against the information you provide and document in your resume.
2.
I am thorough when performing work and conscientious about attending to detail.
3.
I work with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and am committed to providing quality products and services.
4.
I express information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); make clear and convincing oral presentations; listen to others, attend to nonverbal cues, and responds appropriately.
5.
I identify problems; determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives, and to make recommendations.
6.
Choose the task(s) below that you have independently performed or provided guidance to others performing these tasks, as documented in your resume. (Please select all that apply)
7.
Which of the following describes your experience leading people? (Please select all that apply)
8.
Please select the response that best describes your experience communicating information technology-related work to staff and management.
9.
Which of the following best describes your project management experience?
10.
Select the one choice that describes your experience providing quality customer service and support to a diverse customer base?
11.
Which of the following best describes your experience consulting with management to recommend IT solutions that meet their requirements.
12.
Please select the answer that best describes your experience in troubleshooting and resolving system/application availability and performance problems for an IT Enterprise Platform system.
13.
Which of the following best describes your experience with oral communication in the field of information technology?
14.
I have experience performing daily system administration and remedial procedures on the systems and applications used by the organization to produce and distribute digital audio, video content, and satellite software content to various locations globally.
15.
I have performed the following leadership functions in work unit or team assignments: (Please select all that apply)
16.
Have you received one or more of the following preferred certifications? (Please select all that apply and ensure it is documented in your resume)
17.
Please list any other IT Industry Technical Certifications you have received. (Please ensure it is documented in your resume)
18.
Do you have experience providing daily direction and responsibility for managing staff and functions of IT Enterprise Platforms team?
19.
Do you have experience providing direction, advice, and guidance on current and future plans and policies to ensure that all required services are provided?
20.
Do you have experience developing goals, daily objectives, and operational plans governing an IT Enterprise Platform activities, communicating them to the Enterprise leadership, other employees, and ensures implementation?
21.
Do you have experience performing daily operational oversight for the IT Enterprise Platforms, system administration and remedial procedures on the systems and applications used by the agency to produce and distribute digital audio, video content, and satellite software content to various locations globally?
22.
Do you have experience maintaining awareness of Enterprise IT Platforms standards, procedures, and advances?
23.
Do you have experience assessing the potential impact and makes recommendations regarding the acquisition of equipment or adaptation of procedures that will enhance the effectiveness of support activities?