Department of Energy - Agency Wide Logo
Position Title
Associate Ombudsman
Agency
Department of Energy - Agency Wide
Announcement Number
23-MA-00790-12083417-MP Opens in new window
Open Period
Wednesday, August 9, 2023 to Wednesday, August 16, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a veteran who separated from active duty under honorable conditions AND:

--you have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR
--you are retired from active military service with a service-connected disability rating of 30% or more?

For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/  

Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy. (limit characters)
3. Were you employed overseas as an appropriated funded employee, AND:

--you complete 52 weeks of creditable overseas service as a family member during the time you accompanied a sponsor officially assigned to an overseas area;
--you received a fully successful or better (or equivalent) performance rating;
--you returned to the United States to resume residence less than 3 years ago?

For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/family-of-overseas-employees/

Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy. (limit characters)
4. Are you a current/former federal employee who meets one of the following Merit Promotion eligibilities:

1. Current career/career-conditional federal employee applying for a PROMOTION or TRANSFER to a position with a higher grade/pay band or higher promotion potential than you previously held on a permanent basis?
2. Former career/career-conditional federal employee with "Status" applying for REINSTATEMENT to a position with a higher grade/pay band or higher promotion potential than you previously held on a permanent basis?

Note: also select "Yes" if applying for a change-to-lower grade (CTLG) to a position with higher promotion potential than you previously held on a permanent basis.

Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy. (limit characters)
5. Are you a SURPLUS or DISPLACED federal employee (e.g., Interagency Career Transition Assistance Plan (ICTAP))?

If yes, confirm:

--you are located in the same local commuting area as the vacancy;
--you are applying to a position that is at or below the grade level of the position from which you were or will be separated;
--you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND
--your last performance rating of record is at least fully successful or equivalent.

For more information on eligibility visit:  https://www.usajobs.gov/help/working-in-government/unique-hiring-paths/federal-employees/career-transition/

Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy. (limit characters)
6. Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation)  AND:

--you worked in a term or temporary job (time-limited) under a competitive appointment;
--you served under 1 or more appointments for a period totaling more than 24 months, without a break in service of 2 or more years;
--you performed at an acceptable level during each period of service; AND
--if you are a former employee, you have been separated no more than 2 years since the most recent date of separation; and
--you did not leave your job due to misconduct or performance?

For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/land-management/

Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy. (limit characters)
7. Are you the spouse of:

--a member of the armed forces serving on active duty;
--a 100 percent disabled service member injured while on active duty; OR
--a service member who was killed while performing active duty (un-remarried widow or widower)?

For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/military-spouses/

Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy. (limit characters)
8. Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months?

-OR-

Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and are requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position (you must provide supporting documentation?

-OR-

Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?

For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/peace-corps/

Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy. (limit characters)
9.
Are you a current/former federal employee who meets one of the following non-competitive eligibilities:

1. Current career/career-conditional federal employee applying for REASSIGNMENT, CHANGE-TO-LOWER GRADE, REPROMOTION, or TRANSFER, and you currently or previously held a position with the same grade/pay band or higher and the same or higher promotion potential on a permanent basis?
2. Former career/career-conditional federal employee with "Status", applying for REINSTATEMENT, and you previously held a position with the same grade/pay band or higher and the same or higher promotion potential on a permanent basis?
3. Current Excepted Service employee at an agency that has a valid INTERCHANGE agreement with the Office of Personnel Management (OPM)?
4. Current or former federal employee with the Foreign Service, Postal Career Service, Postal Rate Commission Employee, Government Accountability Office (GAO), Administrative Office of the U.S. Courts or other federal agency for which you gained eligibility to apply for career/career-conditional positions?

For more information on eligibility visit: https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Types-of-Appointments

Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy. (limit characters)
10. Do you have an intellectual disability, severe physical disability, or psychiatric disability that qualifies you for a Schedule A Disability appointment?

For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/individuals-with-disabilities/

Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy. (limit characters)
11. Are you a veteran who separated from active duty under honorable conditions AND:

--you served three or more years of continuous active duty service in the military; OR
--you are entitled to veterans' preference?

Note: if released shortly before completing a 3-year tour or claiming "derived preference" you may also meet the eligibility criteria.

For more information on eligibility visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/

Check the REQUIRED DOCUMENTS section in the job announcement for instructions to support your eligibility to apply for this vacancy. (limit characters)
Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
2. Do any of your relatives work for the agency to which you are applying? If so, please list any applicable names below. Please enter N/A in the text box, if not Applicable. (Include: father, mother, husband, wife, son, daughter, brother, sister, uncle, aunt, first cousin, nephew, niece, father-in-law, mother-in-law, daughter-in-law, brother-in-law, sister-in-law, stepfather, stepmother, stepson, stepdaughter, stepbrother, stepsister, half brother, and half sister).
 (limit characters)
3. Are you currently serving or have served in the last five (5) years in a Political Appointment in the Federal Government? (limit characters)
4. Please list the title, agency and dates of the appointments (limit characters)
Conditions of Employment
This position may have pre-employment requirements and conditions for continued employment. Your answers to the questions in this section will indicate your understanding of, possession of, and the ability to obtain and maintain these requirements and conditions. (limit characters)
1. This position requires the incumbent to submit a Financial Disclosure Statement, OGE-450, Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually (5CFR Part 2634, Subpart I USOGE, 6/08). Are you willing to comply with this requirement? (limit characters)
2. This position requires a security clearance. Failure to obtain and maintain the required security clearance may result in the withdrawal of a job offer or removal. Are you able to obtain or maintain a security clearance? (limit characters)
3. This position is a Testing Designated Position (TDP) subject to applicant testing and random drug testing. Applicants tentatively selected for appointment to this position will participate in drug urinalysis testing, unless currently occupying a TDP within the Department of Energy in accordance with Department's Order for the Federal Substance Abuse Program (DOE O 343.1). Are you willing to undergo a pre-employment and random drug urinalysis tests? (limit characters)
4. This position is eligible for full-time remote work. If selected, I understand that I will be required to sign a remote work agreement after entry into the position. Further, I understand that work may only be performed from a location in the U.S. (limit characters)
5. Instructions: To provide the hiring manager an opportunity to consider your accomplishments, you may submit/attach copies of your performance appraisals and/or incentive award justification as part of your application by uploading these documents into USA Staffing.


All current Federal employees must have at least a fully successful or equivalent performance rating or higher, to be considered for competitive placement. Competitive Federal employees who have a current unacceptable performance rating will be excluded from consideration. (limit characters)
6. Have you received awards or been recognized as part of your annual performance appraisal for work that was based on one or more of the competencies described in this vacancy announcement? (limit characters)
7. I understand that the responses in this questionnaire must be fully supported in my online resume. I further understand that my resume must provide detailed descriptions and/or examples of my knowledge and competencies as required in the vacancy announcement, and that my failure to do so may result in my being rated "ineligible" or "not qualified" for this position. (limit characters)
8. I have read this Vacancy Announcement thoroughly and understand that supplemental documentation may be required. I further understand that I will not be considered if my supplemental documentation is not received in the Servicing Personnel Office by the closing date of the announcement. (limit characters)
9. I declare under penalty of perjury, that all statements contained in this application and any accompanying documents are true and correct, with full knowledge that all statements made in this application are subject to investigation and that any false or dishonest answer to any question may be grounds for disqualification and loss of consideration. (limit characters)
Assessment 1
Thank you for your interest in an Associate Ombudsman position with Department of Energy. Your resume and the responses you provide to this assessment questionnaire will be used to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit your application. (limit characters)
1. . GS-14 - Choose the answer that best describes your experience. (limit characters)
2. GS-15 - Choose the answer that best describes your experience (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Coordinate and oversee the consultation sessions/discussions structured to resolve and minimize complex and high-level workplace conflicts. (limit characters)
4. Provide an impartial environment for staff, managers and executives to discuss resolution of issues. (limit characters)
5. This position is responsible for overseeing informal communication channels between affected parties and uses applicable alternative dispute resolution techniques. Indicate which of the following types of resolution duties you have performed as a regular part of your job. (select all that apply) (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
6. Advise and consult with all Departmental officials, including the Office of the Secretary, Chief Human Capital Office, Civil Rights, Hearings and Appeals, General Counsel, Security, etc., on issues falling within their purview. (limit characters)
7. Seek the resolution of problems and differences between employees, supervisors, and other Departmental officials (career and political) and programs to facilitate effective problem resolution. (limit characters)
8. Track, monitor, and identify trends and systemic issues; develop approaches to understanding causes; and make recommendations for improvements to senior leaders. (limit characters)
9. Represent the Office of the Ombudsman in high level meetings and projects with appropriate organizations. (limit characters)
10. Advise and make recommendations to the Secretary, Deputy Secretary, Chief of Staff, other senior leaders, and management to implement processes and procedures designed to assure a systematic approach for dealing with problems. (limit characters)
11. Provide leadership and conflict coaching services. (limit characters)
12. Provide custom designed training for the workforce to include employees and leaders of all levels. (limit characters)
13. Indicate the job(s) (i.e., title, name of employer, dates of employment) listed on your resume that support your self-ratings to the questions above. Be specific, do NOT say "see resume." Your self-ratings will be validated against this information and may be lowered if your resume does not support your self-rating (limit characters)
14. Your responses to the Announcement and Assessment Questionnaires, along with your resume and all supporting documentation are subject to evaluation and verification to ensure accuracy. Please take this opportunity to review your responses to ensure their accuracy (limit characters)
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