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Position Title
Individual Taxpayer Advisory Specialist (Sr. Individual TAS) (12 Month Roster)
Agency
Internal Revenue Service
Announcement Number
23-12083686L-WIB-0501-11 Opens in new window
Open Period
Monday, August 28, 2023 to Thursday, March 7, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. IRS CTAP Candidate - Are you a current displaced or surplus IRS employee and:
  • you are located either within or outside thelocal commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, youMUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal ANDa copy of your most recent SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP). (limit characters)
2. Treasury CTAP Candidate - Are you a current displaced or surplus Department of Treasury (non-IRS) employee and:
 
  • you are located within the same local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP). (limit characters)
3. IRS Internal Candidate - Are you a current career or career-conditional, Competitive Service Internal Revenue Service (IRS) employee? You can view a copy of your most recent SF-50 to determine if you are Competitive Service. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should be a "1" or "2".)

If you indicate "Yes" for this question, submit a copy of your most recent annual performance appraisal. (limit characters)
4. IRS RPP Candidate - Are you a current IRS employee who has received a Reassignment Preference Program (RPP) notice and:
 
  • you are located either within or outside the local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential and the same work schedule (e.g., permanent, seasonal, etc.) of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of RPP eligibility such as a RPP notice AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).

For more information, review IRS Internal Revenue Manual (IRM) 6.330.1. (limit characters)
Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
  • No matches found
2. In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.

Below, please prioritize the locations you selected above by selecting the 1st location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
  • The following list includes ALL IRS locations but not all locations are available for this announcement.
  • Only locations listed on the announcement and in the above question are available.
  • Do NOT select locations you did not choose in the question above.
  • Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
 (limit characters)
3. In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.

Below, please prioritize the locations you selected above by selecting the 2nd location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
  • The following list includes ALL IRS locations but not all locations are available for this announcement.
  • Only locations listed on the announcement and in the above question are available.
  • Do NOT select locations you did not choose in the question above.
  • If you do NOT have a 2nd priority, select "No additional priority location".
  • Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
 (limit characters)
4. In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.

Below, please prioritize the locations you selected above by selecting the 3rd location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
  • The following list includes ALL IRS locations but not all locations are available for this announcement.
  • Only locations listed on the announcement and in the above question are available.
  • Do NOT select locations you did not choose in the question above.
  • If you do NOT have a 3rd priority, select "No additional priority location".
  • Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
 (limit characters)
5. In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.

Below, please prioritize the locations you selected above by selecting the 4th location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
  • The following list includes ALL IRS locations but not all locations are available for this announcement.
  • Only locations listed on the announcement and in the above question are available.
  • Do NOT select locations you did not choose in the question above.
  • If you do NOT have a 4th priority, select "No additional priority location".
  • Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
 (limit characters)
6. In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.

Below, please prioritize the locations you selected above by selecting the 5th location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
  • The following list includes ALL IRS locations but not all locations are available for this announcement.
  • Only locations listed on the announcement and in the above question are available.
  • Do NOT select locations you did not choose in the question above.
  • If you do NOT have a 5th priority, select "No priority location".
  • Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
 (limit characters)
7. In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.

Below, please prioritize the locations you selected above by selecting the 6th location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
  • The following list includes ALL IRS locations but not all locations are available for this announcement.
  • Only locations listed on the announcement and in the above question are available.
  • Do NOT select locations you did not choose in the question above.
  • If you do NOT have a 6th priority, select "No additional priority location".
  • Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
 (limit characters)
8. How many performance related awards, (including time off in lieu of monetary), or quality step increases have you received in the three years preceding the closing date of this announcement?

You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm. (limit characters)
9. Please list the names of any performance related awards and/or quality step increases you have received in the three years preceding the closing date of this announcement and the dates (MMDDYYYY) of the awards. (For example: Performance Award, 02/02/2019).

You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm. (limit characters)
10. What is your Standard Employee Identifier (SEID)? (limit characters)
11. If you are, or ever were a Federal civilian employee, please provide your current or last pay plan, series, and grade level or pay band. For example: GS-0303-05, IR-0343-02, WG-5400-04. (limit 250 characters)
12. What is your current position title? (limit characters)
Assessment 1
Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume. (limit characters)
SPECIALIZED EXPERIENCE GRADE 11: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience includes: Experience with the interrelationships between Federal and state laws; Experience with tax law to include researching relevant publications and the Internal Revenue Code; Experience explaining tax law sufficient to independently provide educational assistance on taxpayer rights, tax law, and IRM policies; Experience with tax analysis techniques to apply appropriate tax laws and regulations to individual cases; Experience resolving taxpayer accounts making correct tax determinations and making correct adjustments to taxpayer accounts; Experience with interviewing techniques needed to independently determine the nature of taxpayer assistance; Experience instructing face-to-face and or virtually; Experience establishing and maintaining effective relationships, making oral presentations, and producing written products. Effectively communicating orally and in writing, in-person, via telephone, and utilizing web-based computer applications.
OR
EDUCATION: PH.D. or equivalent doctoral degree in a related field of study.
OR Three full academic years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in a related field of study from an accredited college or university.
OR
LL.M. if related
OR
Combination of qualifying graduate education and experience equal to that amount required.
 (limit characters)
1. GS-11 Level: Which of the following is true about your education and/or experience? (limit characters)
2. GS-11 TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, applicants must satisfy time-in-grade requirements contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked.

Please select the response that best describes your time in grade. (limit characters)
3. In addition to the online application and resume, you must submit a current annual Performance Appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

Did you receive a fully successful, equivalent, or higher rating on your most recent performance appraisal?
 (limit characters)
4. If you answered "I do not have a recent performance appraisal." in the previous question, please indicate why you do not have a current performance appraisal otherwise please enter N/A.
 (limit characters)
5. Please select the option that best describes your most recent performance appraisal. (limit characters)
6. Please enter the date of your most recent performance appraisal?
 (limit characters)
7. Please select the rating that you achieved on your most recent performance appraisal. For Non-IRS CTAP employees select the response that most accurately reflects your most recent performance rating. (limit characters)
8. Are you currently in the same Business Operating Division and job series as the position for which you are applying to via this announcement? (limit characters)
9. Which of the following Integrated Data Retrieval System (IDRS) actions have you performed? (limit characters)
10. Which of the following tax returns or forms have you prepared? (limit characters)
11. Which of the following have you experienced using the Interactive Tax Law Assistant (ITLA) or the Publication Method Guide (PMG)? (limit characters)
12. Which of the following have you experienced resolving customers' issues? (limit characters)
13. Which of the following tasks have you performed in a customer service environment? (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
14. Have you taught others how to research information in Document 6209 to interpret and resolve tax account issues? (limit characters)
15. Have you researched information in Document 6209 to interpret and resolve tax account issues? (limit characters)
16. Indicate your highest level of experience using the Internal Revenue Manual (IRM)? (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
17. Have you researched information in Document 6209? (limit characters)
18. For which of the following have you used the IRM? (limit characters)
19. What is your experience resolving scheduling conflicts? (limit characters)
20. What is your highest level of experience with workload management? (limit characters)
21. What is your highest level of experience resolving scheduling conflicts? (limit characters)
22. Which of the following have you experienced resolving taxpayers' problems as the primary part of your job? (limit characters)
23. Which of the following have you experienced resolving taxpayers' issues? (limit characters)
24. Which of the following tasks have you performed in a customer service environment? (limit characters)
25. Which of the following describes your experience providing assistance to your co-workers? (limit characters)
26. Which of the following describes your highest level of experience training others? (limit characters)
27. Which of the following describes your highest level of experience training others? (limit characters)
28. Which of the following describes your experience providing assistance to your co-workers? (limit characters)
29. Which of the following describes your experience providing assistance to your co-workers? (limit characters)
30. Which of the following describes your highest level of experience training others on account or tax law procedures? (limit characters)
31. Which of the following describes your experience providing assistance to your co-workers? (limit characters)
32. Which of the following describes your experience training others on account or tax law procedures? (limit characters)
33. Which of the following Integrated Data Retrieval System (IDRS) actions have you performed? (limit characters)
34. Which of the following tax returns or forms have you prepared for others? (limit characters)
35. Which of the following Integrated Data Retrieval System (IDRS) actions have you performed? (limit characters)
36. Which of the following tax returns or forms have you instructed or coached others on preparing? (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
37. To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified" determination?
 (limit characters)
38. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.

Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.
 (limit characters)
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