- Position Title
- Tax Exam Tech/Clerk/Tax Exam Tech. (Engl & Bilingual-Spanish) (Incentive Elig) (Direct Hire) AMENDED
- Agency
- Internal Revenue Service
- Announcement Number
- 23-12097454L-SBD-0592-4T9 Opens in new window
- Open Period
- Friday, August 18, 2023 to Friday, September 29, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
IRS CTAP Candidate - Are you a current displaced or surplus IRS employee and:
If you indicate "Yes" for this question, youMUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal ANDa copy of your most recent SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
- you are located either within or outside thelocal commuting area of this vacancy, AND
- your grade is equivalent to or below the grade level of this vacancy, AND
- your position has the same or higher promotion potential of this vacancy, AND
- your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, youMUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal ANDa copy of your most recent SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
3.
Treasury CTAP Candidate - Are you a current displaced or surplus Department of Treasury (non-IRS) employee and:
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
- you are located within the same local commuting area of this vacancy, AND
- your grade is equivalent to or below the grade level of this vacancy, AND
- your position has the same or higher promotion potential of this vacancy, AND
- your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
4.
ICTAP Candidate - Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position and:
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
- you are located within the same local commuting area of this vacancy, AND
- your grade is equivalent to or below the grade level of this vacancy, AND
- your position has the same or higher promotion potential of this vacancy, AND
- your last performance rating of record is at least fully successful or the equivalent?
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
5.
U.S. Citizen Candidate - Are you a U.S. citizen (either by birth or naturalization) or national of the United States?
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location.
2.
Select the lowest grade you are willing to accept for this position.
3.
Employees of the Internal Revenue Service (IRS) must demonstrate the highest level of ethics and integrity. Former employees will be subject to a screening of their prior performance and conduct with the Service, and all other applicants may be subject to reference checks of prior employment. Your responses to the following questions will be verified; Applicants providing false information may be made ineligible and will be subject to debarment for future employment opportunities with the IRS.
Please select the response that best describes your current or prior employment with the IRS. If you never worked for the Internal Revenue Service, you must select the last response "Not applicable."
Please select the response that best describes your current or prior employment with the IRS. If you never worked for the Internal Revenue Service, you must select the last response "Not applicable."
4.
Employees of the Internal Revenue Service (IRS) must demonstrate the highest level of ethics and integrity, and must be in compliance with all Federal Tax requirements. Applicants being considered for employment with the IRS will be subject to a tax check. You can "Get Your Tax Record" at http://www.irs.gov/ (https://www.irs.gov/individuals/get-transcript) and check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. Applicants not in compliance will be determined unsuitable for employment with IRS. Your responses to the following questions will be verified; Applicants providing false information may be made ineligible and will be subject to debarment for future employment opportunities with the IRS.
Please select the response that best describes your compliance with all Federal Tax requirements. You will be subject to a tax check that will verify your response to this question.
Please select the response that best describes your compliance with all Federal Tax requirements. You will be subject to a tax check that will verify your response to this question.
5.
The following question is regarding your Selective Service status. If you are a male born after December 31, 1959, and are at least 18 years of age, civil service employment law (5 U.S.C. 3328) requires that you must be registered with the Selective Service System, unless you meet certain exemptions under Selective Service law. If you are required to register but knowingly and willfully fail to do so, you are ineligible for appointment by executive agencies of the Federal Government (5 CFR 300.704). Visit http://www.sss.gov/ for additional information.
6.
If you are a current Federal employee, by what agency and organization are you employed?
7.
If you selected "Other", please enter the agency and organization.
8.
If you are a current Federal employee, what is your duty station? [City, State]
9.
If you are a Federal employee, under what type of appointment are you currently serving?
10.
If you are, or ever were a Federal civilian employee, please provide your current or last pay plan, series, and grade level or pay band. For example: GS-0303-05, IR-0343-02, WG-5400-04.
(limit 250 characters)
11.
If you are, or ever were a Federal civilian employee, indicate the pay plan and grade level or pay band of the highest graded position you have ever held. For example: GS-05, IR-02, WG-04.
12.
Are you a current or former Federal employee with reinstatement eligibility?
13.
Are you a retiree receiving a Federal annuity, either military or civilian?
Note: If you are an annuitant, your salary or annuity may be reduced upon employment.
Note: If you are an annuitant, your salary or annuity may be reduced upon employment.
14.
Have you accepted a buyout from a Federal agency within the past 5 years?
15.
Regarding the effectiveness of our recruitment strategies; how did you first hear about this job?
16.
If you answered "Posting on a job board or search agent other than USAJOBS (Monster, CareerBuilder, Indeed, LinkUp, etc." in the previous question, please indicate in the box below the name of the job board or search agent other than USAJOBS you saw the advertisement.
If you answered "Social Media posting (Twitter, Facebook, LinkedIn, on-line job fairs, etc.)" in the previous question, please indicate in the box below the name of the Social Media platform you saw the advertisement.
If you answered "Attended a recruitment event (Job/Career Fair, Open House, Meet & Greet, Meetup, etc.)" in the previous question, please indicate in the box below the name and state of the recruiting event.
If you answered "School/University announcement/career counselor" in the previous question, please indicate in the box below the name of the school/university of the announcement where you saw the advertisement.
If you answered "Third party referral, such as diversity or community organization, or employment office (Federal, state or local)" in the previous question, please indicate in the box below the name of the third party referral and the state you saw the advertisement.
If you answered "Newspaper (print/online)" in the previous question, please indicate in the box below the name of the newspaper and the state you saw the advertisement.
If you answered "Radio" in the previous question, please indicate in the box below the name of the radio station and state you heard the advertisement.
If you answered "Transit/Bus Advertisement" in the previous question, please indicate in the box below the city and state you saw the advertisement.
If you answered "Banner Advertisement - Major News Websites" in the previous question, please indicate in the box below the website.
If you answered "Banner Advertisement - Movie Theater Websites" in the previous question, please indicate in the box below the website.
If you answered "Classified Advertisement Website (Craigslist, Angie's List, etc.)" in the previous question, please indicate in the box below the name of the website, city and state.
If you answered "Other" in the previous question, please specify in the box below.
If you answered "Social Media posting (Twitter, Facebook, LinkedIn, on-line job fairs, etc.)" in the previous question, please indicate in the box below the name of the Social Media platform you saw the advertisement.
If you answered "Attended a recruitment event (Job/Career Fair, Open House, Meet & Greet, Meetup, etc.)" in the previous question, please indicate in the box below the name and state of the recruiting event.
If you answered "School/University announcement/career counselor" in the previous question, please indicate in the box below the name of the school/university of the announcement where you saw the advertisement.
If you answered "Third party referral, such as diversity or community organization, or employment office (Federal, state or local)" in the previous question, please indicate in the box below the name of the third party referral and the state you saw the advertisement.
If you answered "Newspaper (print/online)" in the previous question, please indicate in the box below the name of the newspaper and the state you saw the advertisement.
If you answered "Radio" in the previous question, please indicate in the box below the name of the radio station and state you heard the advertisement.
If you answered "Transit/Bus Advertisement" in the previous question, please indicate in the box below the city and state you saw the advertisement.
If you answered "Banner Advertisement - Major News Websites" in the previous question, please indicate in the box below the website.
If you answered "Banner Advertisement - Movie Theater Websites" in the previous question, please indicate in the box below the website.
If you answered "Classified Advertisement Website (Craigslist, Angie's List, etc.)" in the previous question, please indicate in the box below the name of the website, city and state.
If you answered "Other" in the previous question, please specify in the box below.
17.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently employed, or have been employed within the last 5 years, in any one of the categories below, you must disclose this information. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
Are you a current or former political appointee as described under 5 U.S.C. sections 5312 through 5316 (relating to the Executive Schedule)?
-OR-
Are you a current or former political Schedule A, Schedule C, or an individual who serves or served in a political capacity under agency-specific authority in the Executive Branch?
-OR-
Are you a current or former noncareer SES appointee, or an individual who serves or served in a political capacity under Limited Term SES or Limited Emergency SES appointment in the Executive Branch?
Are you a current or former political appointee as described under 5 U.S.C. sections 5312 through 5316 (relating to the Executive Schedule)?
-OR-
Are you a current or former political Schedule A, Schedule C, or an individual who serves or served in a political capacity under agency-specific authority in the Executive Branch?
-OR-
Are you a current or former noncareer SES appointee, or an individual who serves or served in a political capacity under Limited Term SES or Limited Emergency SES appointment in the Executive Branch?
18.
If yes, identify the position held, the employing agency/organization, and the dates of the appointment. Please provide SF-50s showing your political appointment and, if applicable, resignation/termination SF-50.
19.
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, are you aware that you must submit a copy of your transcripts or equivalent as specified in this announcement? An official transcript will be required if you are selected.
20.
This is a bilingual position. Applicants are required to certify proficiency in speaking in English and the language specified in this vacancy announcement.
If selected, you must demonstrate proficiency.
- You must be able to speak in English and the language specified in this vacancy announcement which includes the ability to:
- Ask and answer questions to gather basic information from customers, AND
- Share information and converse with native speakers on common topics, such as current events, AND
- Explain technical information to a non-technical audience.
If selected, you must demonstrate proficiency.
21.
Select all Business Unit Division(s) for which you wish to be considered.
22.
Select all the Shift(s) you would like to be considered for. If selected, your actual tour of duty will be defined at job offer.
A. Day Shift - range between 6:00 am and 6:00 pm
B. Mid Shift - range between 10:00 am and 10:00 pm
C. Swing Shift - range between 2:00 pm and 2:00 am
D. Night Shift - range between 6:00 pm and 6:00 am
A. Day Shift - range between 6:00 am and 6:00 pm
B. Mid Shift - range between 10:00 am and 10:00 pm
C. Swing Shift - range between 2:00 pm and 2:00 am
D. Night Shift - range between 6:00 pm and 6:00 am
23.
Some tax examiner positions require telephone contact with taxpayers and/or their representatives in response to IRS contacts regarding a limited number of delinquent situations. You may be required to provide explanations to specific inquiries initiated by individuals, generated by notices, or internally generated assignments. Please respond with your preference.
24.
Were you referred by a current IRS employee to this job announcement?
25.
Please provide the name of the current IRS employee that referred you to this announcement. If not applicable type N/A.
Assessment 1
Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume.
This section will be used to determine if you possess the basic requirements needed to qualify for this position. Failure to respond to these questions will result in an ineligible rating.
1.
General Experience/ Education GS-04:
Applicants must have one of the following to qualify at this grade level: At least twelve (12 months) of general experience.
OR Two (2) years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school).
OR A combination of education and experience equivalent to one (1) year of general experience.
General experience - Must demonstrate progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience.
Which of the following best describes your education and/or experience?
Applicants must have one of the following to qualify at this grade level: At least twelve (12 months) of general experience.
OR Two (2) years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school).
OR A combination of education and experience equivalent to one (1) year of general experience.
General experience - Must demonstrate progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience.
Which of the following best describes your education and/or experience?
2.
Specialized Experience/ Education GS-05:
Applicants must meet one of the following: At least one (1) year of specialized experience equivalent to the next lower grade level (GS-04) in the Federal government. Specialized experience is defined as progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of this position. This may be paid or non-paid experience. Examples of qualifying experience include experience performing a variety of miscellaneous tasks involving researching and processing financial documents, reviewing information and determining corrective action on accounts, researching for missing/unclear accounting information and reviewing financial documents submitted for completeness.
OR You may substitute education for specialized experience as follows: A Bachelor's degree or four years of education above high school in any field of study from an accredited business, secretarial or technical school, junior college, college or university.
OR Have a combination of education and experience equivalent to one year of specialized experience. Post-high school education must be from an accredited business, secretarial or technical school, junior college, college or university.
Which of the following is true about your education and/or experience?
Applicants must meet one of the following: At least one (1) year of specialized experience equivalent to the next lower grade level (GS-04) in the Federal government. Specialized experience is defined as progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of this position. This may be paid or non-paid experience. Examples of qualifying experience include experience performing a variety of miscellaneous tasks involving researching and processing financial documents, reviewing information and determining corrective action on accounts, researching for missing/unclear accounting information and reviewing financial documents submitted for completeness.
OR You may substitute education for specialized experience as follows: A Bachelor's degree or four years of education above high school in any field of study from an accredited business, secretarial or technical school, junior college, college or university.
OR Have a combination of education and experience equivalent to one year of specialized experience. Post-high school education must be from an accredited business, secretarial or technical school, junior college, college or university.
Which of the following is true about your education and/or experience?
3.
Specialized Experience GS-06:
Applicants must have: At least one (1) year of specialized experience equivalent to the next lower grade level (GS-05) in the Federal government. Specialized experience is defined as progressively responsible clerical, office, or other work that demonstrates the ability to acquire the particular competencies needed to perform the duties of this position. Examples of qualifying experience include, experience dealing with the public analyzing tax or accounting issues. Experience resolving problems, adjusting accounts, and providing information on financial issues.
Select the statement that best describes your specialized experience.
Applicants must have: At least one (1) year of specialized experience equivalent to the next lower grade level (GS-05) in the Federal government. Specialized experience is defined as progressively responsible clerical, office, or other work that demonstrates the ability to acquire the particular competencies needed to perform the duties of this position. Examples of qualifying experience include, experience dealing with the public analyzing tax or accounting issues. Experience resolving problems, adjusting accounts, and providing information on financial issues.
Select the statement that best describes your specialized experience.
4.
Specialized Experience GS-07:
Applicants must have: At least one (1) year of specialized experience equivalent to the next lower grade level (GS-06) in the Federal government. Specialized experience is defined as experience that is related to the work of this position and has provided you with the competencies necessary for successful job performance. Examples of qualifying specialized experience include bookkeeping or accounting duties, working with the public analyzing tax or accounting problems and resolving high-conflict differences through use of established guidelines, dealing with customers in person, in writing or by telephone in a variety of situations that require solicitation of information to identify concerns and offer solutions, interpreting account information to address a variety of issues, guidelines, and past transactions.
Select the statement that best describes your specialized experience.
Applicants must have: At least one (1) year of specialized experience equivalent to the next lower grade level (GS-06) in the Federal government. Specialized experience is defined as experience that is related to the work of this position and has provided you with the competencies necessary for successful job performance. Examples of qualifying specialized experience include bookkeeping or accounting duties, working with the public analyzing tax or accounting problems and resolving high-conflict differences through use of established guidelines, dealing with customers in person, in writing or by telephone in a variety of situations that require solicitation of information to identify concerns and offer solutions, interpreting account information to address a variety of issues, guidelines, and past transactions.
Select the statement that best describes your specialized experience.
5.
Specialized Experience GS-08:
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal Service. Specialized experience for this position includes: Experience dealing with customers in writing or by telephone in a variety of situations that require solicitation of information to identify concerns and offer solutions. Experience instructing co-workers/subordinates in specific tasks and job techniques, such as identifying the nature and scope of problems or issues, making appropriate adjustments to accounts, and advising customers. Distribute and/or balance workload among workgroup and monitor status and completion of assignments. Experience analyzing and resolving problems, utilizing automated systems to correct and adjust accounts, computing basic and/or complex interest, applying regulations, procedures, established guidelines and controlling/managing an inventory. Experience working and communicating with a team which may include coaching, reviewing work or sharing best practices.
Select the statement that best describes your specialized experience.
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal Service. Specialized experience for this position includes: Experience dealing with customers in writing or by telephone in a variety of situations that require solicitation of information to identify concerns and offer solutions. Experience instructing co-workers/subordinates in specific tasks and job techniques, such as identifying the nature and scope of problems or issues, making appropriate adjustments to accounts, and advising customers. Distribute and/or balance workload among workgroup and monitor status and completion of assignments. Experience analyzing and resolving problems, utilizing automated systems to correct and adjust accounts, computing basic and/or complex interest, applying regulations, procedures, established guidelines and controlling/managing an inventory. Experience working and communicating with a team which may include coaching, reviewing work or sharing best practices.
Select the statement that best describes your specialized experience.
6.
Specialized Experience GS-09:
To be eligible for this position at this grade level, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-08 grade level in the Federal service. Specialized experience for this position includes: Experience working/adjusting individual and/or business accounts, applying tax law, regulations, practices, tax forms, notices, bills, and other documents relative to this position. Identifying organizational functions, terminology, quality assurance techniques and reporting requirements to coordinate workflow and resolve related problems; Experience reviewing and applying administrative policies, procedures and functions to provide support for processing the work; Experience identifying the nature and scope of complex problems or issues (e.g., identity theft, manual refunds, carrybacks/forwards) make appropriate adjustments to accounts, and advise the taxpayer/client of options for resolutions; Experience with on-line systems, research materials, technology and tools to resolve complex inquiries/issues. Provide on the job training and/or instructing for employees.
Select the statement that best describes your specialized experience.
To be eligible for this position at this grade level, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-08 grade level in the Federal service. Specialized experience for this position includes: Experience working/adjusting individual and/or business accounts, applying tax law, regulations, practices, tax forms, notices, bills, and other documents relative to this position. Identifying organizational functions, terminology, quality assurance techniques and reporting requirements to coordinate workflow and resolve related problems; Experience reviewing and applying administrative policies, procedures and functions to provide support for processing the work; Experience identifying the nature and scope of complex problems or issues (e.g., identity theft, manual refunds, carrybacks/forwards) make appropriate adjustments to accounts, and advise the taxpayer/client of options for resolutions; Experience with on-line systems, research materials, technology and tools to resolve complex inquiries/issues. Provide on the job training and/or instructing for employees.
Select the statement that best describes your specialized experience.
7.
To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified" determination?
8.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.
Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.