USA Staffing

Position Title: Equal Opportunity Investigator (Bilingual-Vietnamese)
Agency: Equal Employment Opportunity Commission
Announcement Number: DE-12102389-23-JC Opens in new window
Open Period: Thursday, August 24, 2023 to Friday, September 1, 2023

For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.

1. Do you claim Veterans’ Preference?

A. No, I do not claim Veterans' Preference

B. 0-point Sole Survivorship Preference (SSP)

C. 5-point preference based on active duty in the U.S. Armed Forces (TP)

D. 10-point preference for non-compensable disability or Purple Heart (XP)

E. 10-point preference based on a compensable service connected disability of at least 10% but less than 30% (CP)

F. 10 point preference based on widow/widower or parent of a deceased veteran, or spouse or parent of a disabled veteran (XP)

G. 10-point preference based on a compensable service connected disability of 30% or more (CPS)

2. Are you a current employee of the Equal Employment Opportunity Commission (EEOC) who meets the definition of surplus or displaced from a position in the competitive service? If yes, confirm you meet all of the following requirements:

you are located in the same local commuting area of the vacancy;
your grade is equivalent to or below the grade level of the vacancy;
your last performance rating of record is at least fully successful or the equivalent.

A. Yes

B. No

3. Are you a current or former federal employee who meets the definition of displaced (CFR 330.702) from a position in the competitive service from a federal agency other than the agency hiring for this position? If yes, confirm you meet all of the following requirements:

you are located in the same local commuting area of the vacancy;
your grade is equivalent to or below the grade level of the vacancy;
your last performance rating of record is at least fully successful or the equivalent;
it has been less than a year from your separation from Federal Service (see ICTAP eligibility period CFR 330.708.)

A. Yes

B. No

1. GS-7 Minimum Qualifications: Choose one answer that best describes your education and experience.

A. I possess at least one year of specialized experience equivalent to the GS-5 grade level in the Federal service performing work related to the duties of the position described in the vacancy announcement.

B. I have successfully completed at least one full year of graduate level education (18 semester hours, 27 quarter hours or equivalent) in a degree program related to the work of this position as described in the vacancy announcement.

C. I possess a combination of specialized experience and graduate education that together meet the requirements for this position.

D. Superior Academic Achievement - I have successfully completed all of the requirements for a bachelor's degree from an accredited institution in a course of study related to the work of this position and I meet one of the following criteria: (1) class standing, (2) grade-point average, or (3) honor society membership.

E. I do not meet any of the requirements as described.

Select “Yes” or “No” to the following question(s).

2. Can you speak, write, and translate fluently Vietnamese to English and English to Vietnamese?

A. Yes

B. No

3. Identify your skills in performing in-depth interviews of an individual you did not know in order to collect facts.

A. One critical part of my job requires in-depth interviews.

B. I interviewed individuals as part of a school project.

C. I have considerable experience in conducting interviews of many types of individuals and analyzing the information I obtained to develop a conclusion.

D. I interviewed individuals as part of a job related activity.

4. Describe your skills in evaluating conflicting information or facts, analyzing the information gathered, and developing a conclusion.

A. I evaluated information or facts, analyzed the information gathered, and developed a conclusion as part of a job related activity.

B. One critical part of my job requires evaluating information or facts, analyzing the information gathered, and developing a conclusion.

C. I have considerable experience in formally evaluating information or facts, analyzing the information gathered, and developing a conclusion.

D. I evaluated information or facts, analyzed the information gathered, and developed a conclusion as part of a school course project.

5. Identify your skills in writing a multi-page paper or report that included your analysis.

A. I have written multi-page papers or reports as a part of a job related activity.

B. One critical part of my job requires writing multi-page papers or reports.

C. In my work experience I have had to write multi-page papers or reports for my superiors.

D. I have written multi-page papers or reports as part of school course projects.

6. Have you verbally presented a complex issue, defended a position or presented recommendations to interested parties (e.g., supervisors, customers, colleagues, professors)?

A. A critical part of my job requires delivering presentations and other factual data.

B. I have presented basic information and answered routine questions as part of school course projects.

C. I have given briefings and made presentations as part of a job related activity.

D. I have considerable experience in delivering such presentations to a wide array of individuals.

7. Identify your experience in writing correspondence, including letters or emails that are persuasive and responsive in addressing the issues involved.

A. I have created original responses in the form of letters, email or other correspondence to routine, general matters as part of a job related activity.

B. One critical part of my job requires regularly writing correspondence to a variety of requests or queries from individuals both inside my organization and external to my organization.

C. I have drafted letters, emails or other correspondence in the course of my experience.

D. I regularly write correspondence that involves very complex and detailed issues and which clearly articulates responses that address the matters raised.

8. Select the answer that best describes your experience in planning and establishing priorities, handling a heavy workload and meeting deadlines.

A. I have experience in developing work plans and strategies to handle my workload and meet short-term deadlines.

B. In my experience, I finish most of my assignments in the order that I receive them from my superiors or instructors.

C. I have experience in rearranging my short term and long term work plans and strategies to handle changing priorities from superiors.

D. I have experience in developing work plans and strategies to handle a large complicated workload and meet short- and long- term deadlines.

9. Which statement below describes your experience with individuals/customers who were persistent or rude when you are trying to assist them?

A. I have had limited experience dealing with persistent or rude individuals/customers.

B. I have consistently handled situations with persistent or rude individuals/customers without needing assistance from others.

C. I have no experience dealing with persistent or rude individuals/customers.

D. I have moderate experience dealing with persistent or rude individuals/customers and usually do not require additional backup from others in dealing with them.

10. Describe your experience in disseminating unfavorable information to customers or others in a professional setting.

A. I have limited experience disseminating unfavorable information to customers or others in a professional setting and sometimes require additional assistance in this situation.

B. I have experience disseminating unfavorable information to customers or others in a professional setting and usually do not require additional assistance in this situation.

C. I have extensive experience in disseminating unfavorable information to customers or others in a professional setting and I have received praise for my effective handing of these situations.

D. I have no experience disseminating unfavorable information to customers or others in a professional setting.

11. Identify from the list below the level which best reflects your current level of knowledge of employment discrimination laws at the federal or state level.

A. I have held internships (paid or unpaid) or jobs which required knowledge of the laws.

B. In my work (paid or unpaid) experience, I have extensive knowledge of the laws and have researched how the laws are enforced.

C. I know of the laws generally from my own reading and research.

D. I have studied and researched the laws as part of my course work.

12. Identify from the list below the level most reflecting your current level of experience in investigating issues related to civil rights matters.

A. I have held paid or unpaid internships or jobs which required investigating issues relating to civil rights matters.

B. I have had no experience in investigating issues related to civil rights matters.

C. In my work experience (paid or unpaid) my primary responsibility was to investigate civil rights violations.

D. My experience in investigating issues relating to civil rights matters is limited to research and other projects as part of my school course work.

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