- Position Title
- Telehealth Clinical Technician- Primary Care
- Agency
- Veterans Health Administration
- Announcement Number
- CBSU-12102897-23-MR Opens in new window
- Open Period
- Friday, August 25, 2023 to Tuesday, November 21, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Resume Reminder- Your resume must include the following information for each job listed:
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
Accuracy of Application Reminder:
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
Assessment 1
Thank you for your interest in the Health Technician (Telehealth Clinical) GS-640 position with the Veterans Health Administration. Please select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position.
Basic Requirements
Select “Yes” or “No” to the following question(s).
1.
English Language Proficiency: Per VA Handbook 5005, Part II, Chapter 3, Section A, Paragraph 3j: No person will be appointed under authority of 38 U.S.C., chapter 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English.
Are you proficient in spoken and written English?
Are you proficient in spoken and written English?
2.
Experience or Education- Applicants must have one of the below items or a combination to qualify.
Experience- One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant ( or technician) or health technician.
OR
Education- Four academic years above high school leading to a bachelor's degree with courses related to the occupation.
OR
Experience/Education Combination- Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Examples are listed below:
Please select the appropriate answer based on your level of experience and/or education that demonstrates your ability to perform the duties of this position.
Experience- One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant ( or technician) or health technician.
OR
Education- Four academic years above high school leading to a bachelor's degree with courses related to the occupation.
OR
Experience/Education Combination- Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Examples are listed below:
- Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field; or
- Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces.
Please select the appropriate answer based on your level of experience and/or education that demonstrates your ability to perform the duties of this position.
Grade Specific Requirements
Select “Yes” or “No” to the following question(s).
3.
GS-6 Experience: In addition to meeting the basic requirements, you must also have one year of experience equivalent to the GS-5 level. The required specialized experience for this position includes: schedule telehealth appointments using an electronic scheduling system, obtain and document patient history and pertinent clinical information in electronic medical records, prepares the telehealth room where the Health Technician (Telehealth Clinical) readies the equipment for examination, establishes video conferencing connection, makes introductions between patient site and provider site, monitors and maintains electronic schedule of rooms, patients, technologies, and presenters, administers the patient satisfaction survey, cleans and performs minor routine maintenance of assigned telehealth technology.
Do you meet the experience or education requirements as described above?
Do you meet the experience or education requirements as described above?
4.
GS- 6 Knowledge, Skills, and Abilities. At this level, candidates must also demonstrate the following Knowledge, Skills, and Abilities (KSAs):
Do you meet ALL of the KSAs as described above?
- Comprehensive knowledge of computer systems and programs to perform a variety of tasks.
- Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service and patient education.
- Ability to provide and receive guidance and technical direction.
- Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments.
- Ability to read, interpret, and apply complex written instructions.
- Knowledge of general clinical policies and procedures in a healthcare environment.
- Skilled in the use of telehealth technologies for the facilitation of telehealth clinical encounters.
Do you meet ALL of the KSAs as described above?
RESUME REMINDER -Your resume must include the following information for each job listed:
MILITARY DOCUMENTATION REMINDER- If you are a veteran claiming Veterans Preference you must submit the most recent Member 2 or Member 4 copy of your DD-214. If you are claiming 10 point CP or CPS or XP, you must also submit a copy of your SF-15 and a copy of your Service Connected Disability letter that shows your total percentage rating. Your veteran status cannot be verified without these documents and you will be disqualified for not meeting the area of consideration if you do not provide the documentation.
TRANSCRIPTS REMINDER - If you are basing your qualifications on education (or a combination of education and experience) you must submit a copy of your transcripts (official or unofficial) with your application. Be sure your name, name of the school attended, dates attended, classes taken with grades listed and credits awarded, name of degree conferred, (if applicable) is stated on the transcript.
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
MILITARY DOCUMENTATION REMINDER- If you are a veteran claiming Veterans Preference you must submit the most recent Member 2 or Member 4 copy of your DD-214. If you are claiming 10 point CP or CPS or XP, you must also submit a copy of your SF-15 and a copy of your Service Connected Disability letter that shows your total percentage rating. Your veteran status cannot be verified without these documents and you will be disqualified for not meeting the area of consideration if you do not provide the documentation.
TRANSCRIPTS REMINDER - If you are basing your qualifications on education (or a combination of education and experience) you must submit a copy of your transcripts (official or unofficial) with your application. Be sure your name, name of the school attended, dates attended, classes taken with grades listed and credits awarded, name of degree conferred, (if applicable) is stated on the transcript.