Veterans Health Administration Logo
Position Title
Telecommunications Specialist
Agency
Veterans Health Administration
Announcement Number
CBCT-12113884-23-WB Opens in new window
Open Period
Thursday, September 21, 2023 to Monday, October 2, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
(limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • your grade is equivalent to or below the grade level of the vacancy; AND, 
  • your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
3. Are you currently employed by the Department of Veterans Affairs within the VISN the position is located?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
(limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Reminders
Resume Reminder- Your resume must include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
(limit characters)
Accuracy of Application Reminder:
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
(limit characters)
Assessment 1
INSTRUCTIONS: Select the appropriate answer to each of the following questions based upon your current level of specialized experience that demonstrates your ability to perform the duties of the Telecommunication Specialist position. 
(limit characters)
1. MINIMUM QUALIFICATIONS: GS-9: From the description below, please select the response that best reflects your level of experience or education related to the GS-9 level. (limit characters)
2. MINIMUM QUALIFICATIONS: GS-11: From the description below, please select the response that best reflects your level of experience or education related to the GS-11 level. (limit characters)
For the following item(s), choose the ONE statement from the list below that best describes your knowledge, skill, and ability. Your answers MUST be supported with examples, explanations or additional information, on your resume, or included on other application materials. Failure to provide adequate information may result in your final rating being reduced. Please select only one letter for each Item. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Manages critical operations of all telehealth technical programs for the VISN 12 CRH and acts as the Liaison for major deployments, upgrades, or refresh projects for CVT, and VVC technologies and applications within the CRH Hubs and Spokes.
(limit characters)
4. Supports new telehealth equipment pilots for the CRH to include Telehealth equipment review, testing, configuration, installation, and verification of equipment's ability to integrate into existing VA network.
(limit characters)
5. Assist with projects that have multiple stakeholders, supporting project staff and insuring that assigned tasks are completed timely and correctly.
(limit characters)
6. Implements telehealth technical support and resolution of issues to the CRH and affiliated Spokes and to that end, collaborates with VHA and OIT agency-wide stakeholders.
(limit characters)
7. Provides consultant level of support to the VISN Telehealth Program Managers and Facility Telehealth Coordinators to assure that best practices and successes in support of telehealth technologies are shared within the VISN network.
(limit characters)
8. Provides expert leadership in the evaluation and implementation of new telehealth technologies used in support of the CRH.
(limit characters)
9. Represents the VISN CRH on National Integrated Program Teams (IPT) for Connected Care with Telehealth and other Connected Care Projects.
(limit characters)
10. Advises stakeholders including: VISN Telehealth Managers/Leads, VISN OIT and Healthcare Technology Management, and VISN CRH staff members on procedures, process, methods or approaches in areas of short/long term strategic planning and development of telehealth technical services and programmatic support as it relates to the VISN CRH.
(limit characters)
11. Recommends specific data collection and analysis strategies for CRH telehealth technology
evaluations, including clinical, fiscal and satisfaction criteria for both clinicians and patients.
(limit characters)
12. Researches and makes recommendations on new and upcoming telehealth technologies for inclusion in the CRH five-year strategic equipment plans.
(limit characters)
13. Collaborates with Logistics staff to ensure inventory management of CRH incoming and existing equipment.
(limit characters)
14. Works to identify and correct any training deficiencies that are identified concerning telehealth technologies and/or processes in the VISN CRH.
(limit characters)