National Park Service Logo
Position Title
Park Guide
Agency
National Park Service
Announcement Number
IM-1540-GRKO-23-12114574-MP Opens in new window
Open Period
Friday, September 22, 2023 to Friday, October 6, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you a current or former federal employee displaced from the agency hiring for this position?   If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center. 
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
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2. Are you a current career/career-conditional National Park Service Federal employee and meet the following Competitive Merit Promotion Eligibility:

Current National Park Service Federal employee with a career or career- conditional appointment in the competitive service that hold, or have held a career or career-conditional position at a lower grade level as the position being announced. 

To verify your eligibility as a current National Park Service Federal employee, you must provide a copy of your current Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your competitive status showing that you are a current National Park Service employee. All required documentation will be outlined in the Job Opportunity Announcement.
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3. Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) who:
  • was originally hired to a time-limited position under a competitive appointment; and,
  • served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a break in service of two or more years; and,
  • performed at an acceptable level of service during each period of service; and,
  • if no longer employed by the land management agency, have been separated for no more than two years, and departed that position in good standing.
 
To verify your eligibility, you must provide documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
For more information, review Land Management Workforce Flexibility Act (LMWFA).
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4. Are you a current career/career-conditional National Park Service Federal employee and meet the following Non-competitive Merit Promotion Eligibility:
 
Current National Park Service Federal employee with a career or career-conditional appointment in the competitive service that hold, or have previously held a career or career-conditional position at the same or higher grade level with the same or higher promotion potential as the position being announced.
 
To verify your eligibility as a National Park Service Federal employee, you must provide a copy of your current Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your competitive status showing that you are a current National Park Service employee. All required documentation will be outlined in the Job Opportunity Announcement.
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Preferences
1. My performance is at an acceptable level and I am not serving under a formal Performance Improvement Plan (PIP). (limit characters)
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating. (limit characters)
Assessment 1
Thank you for your interest in the Park Guide GS-0090-06 position. Please answer the following questions pertaining to your experience and qualifications. (limit characters)
Minimum Qualifications Requirements for the Park Guide position. (limit characters)
1. From the descriptions below, select one response that best describes the experience that you possess that demonstrates your ability to perform Park Guide work at the GS-0090-06 level or equivalent.

Read all responses before making your selection. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
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For the questions below, please select the best answer or answers to indicate the skill level that you possess for each task listed. The questions were developed based on the knowledge, skills, abilities, and competencies needed to perform the work of this position.

Your responses will be used to determine minimum eligibility and qualification requirements. Be sure that your experience as listed in your application materials supports your responses to the questions below. Each of your responses must be clearly supported by your education, training, and/or specific work experience that you describe in your application packet submitted for this position (application form or resume, transcripts, list and description of training completed and/or other items you submit). If not, your score will be lowered, or you will be found not qualified. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work.
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Utilize a variety of presentation techniques in making presentations, such as storytelling, hands-on, demonstrations, questioning, etc.
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3. Present formal interpretive programs using a variety of delivery methods such as: talks, walks, slide programs, lectures, or demonstrations.
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4. Utilize interpretive principles such as tangible resources, intangible resources, and universal concepts.
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5. Provide positive and productive interactions with a diverse public representing a cross-section of the nation and other countries to include different cultures, ages, social, ethnic, and economic groups.
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6. Present informational talks, guided tours, and demonstrations, following a prescribed outline, to various audiences to inform or educate.
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7. Advise visitors/customers of organizational regulations for safety and protection of natural or historical features and resources.
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8. Respond verbally to customers' inquiries for information, direction, and/or guidance.
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9. Provide direction, information, and/or orientation about services or activities of interest to the public.
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10. Serve as a front-line representative of the organization to greet customers and answer questions.
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11. Direct customers with problems, questions, or complaints to the appropriate person.
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12. Work independently handling stressful or controversial situations.
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13. Research a variety of sources to prepare outlines and develop various interpretive programs.
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14. Assist in making interpretive products (e.g.: preparing labels or signs) for natural, historical, or cultural programs, publications, or exhibits.
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15. Utilize interpretive techniques (e.g.: metaphors, storytelling, analogies) suggested by others to facilitate intellectual and/or emotional connections between audiences' interests and their surroundings.
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16. Use desktop publishing software, such as InDesign or Publisher.
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17. Present text, slide shows, or multimedia programs for interpretive programs.
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18. Use multimedia and software to prepare programs (e.g.: PowerPoint, Access, Excel, projectors, digital cameras).
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19. Develop engaging, informational, and educational social media posts.
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20. Provide on the job training to new employees in accordance with established procedures and practices.
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21. Assist volunteer staff with development of interpretative thematic programs/outlines/research.
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22. Perform informal audits of volunteer staff; provide oral and/or written constructive feedback as needed.
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23. Distribute and balance workload among employees as directed by the supervisor, in accordance with established workflow or job specialization assuring timely accomplishment of assigned workload.
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24. Instruct volunteers and interns in specific tasks and job techniques and make available written instructions, reference materials and supplies.
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25. Communicate staff needs to supervisor as needed.
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