- Position Title
- Initial Assistance Representative (12 Month Roster)
- Agency
- Internal Revenue Service
- Announcement Number
- 23-12115386O-WIB-0303-05 Opens in new window
- Open Period
- Tuesday, September 12, 2023 to Tuesday, December 12, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
IRS CTAP Candidate - Are you a current displaced or surplus IRS employee and:
If you indicate "Yes" for this question, youMUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal ANDa copy of your most recent SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
- you are located either within or outside thelocal commuting area of this vacancy, AND
- your grade is equivalent to or below the grade level of this vacancy, AND
- your position has the same or higher promotion potential of this vacancy, AND
- your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, youMUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal ANDa copy of your most recent SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
2.
Treasury CTAP Candidate - Are you a current displaced or surplus Department of Treasury (non-IRS) employee and:
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
- you are located within the same local commuting area of this vacancy, AND
- your grade is equivalent to or below the grade level of this vacancy, AND
- your position has the same or higher promotion potential of this vacancy, AND
- your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
3.
IRS Internal Candidate - Are you a current career or career-conditional, Competitive Service Internal Revenue Service (IRS) employee? You can view a copy of your most recent SF-50 to determine if you are Competitive Service. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should be a "1" or "2".)
If you indicate "Yes" for this question, submit a copy of your most recent annual performance appraisal.
If you indicate "Yes" for this question, submit a copy of your most recent annual performance appraisal.
4.
IRS RPP Candidate - Are you a current IRS employee who has received a Reassignment Preference Program (RPP) notice and:
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of RPP eligibility such as a RPP notice AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).
For more information, review IRS Internal Revenue Manual (IRM) 6.330.1.
- you are located either within or outside the local commuting area of this vacancy, AND
- your grade is equivalent to or below the grade level of this vacancy, AND
- your position has the same or higher promotion potential and the same work schedule (e.g., permanent, seasonal, etc.) of this vacancy, AND
- your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of RPP eligibility such as a RPP notice AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).
For more information, review IRS Internal Revenue Manual (IRM) 6.330.1.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location.
- No matches found
2.
In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.
Below, please prioritize the locations you selected above by selecting the 1st location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
Below, please prioritize the locations you selected above by selecting the 1st location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
- The following list includes ALL IRS locations but not all locations are available for this announcement.
- Only locations listed on the announcement and in the above question are available.
- Do NOT select locations you did not choose in the question above.
- Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
3.
In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.
Below, please prioritize the locations you selected above by selecting the 2nd location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
Below, please prioritize the locations you selected above by selecting the 2nd location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
- The following list includes ALL IRS locations but not all locations are available for this announcement.
- Only locations listed on the announcement and in the above question are available.
- Do NOT select locations you did not choose in the question above.
- If you do NOT have a 2nd priority, select "No additional priority location".
- Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
4.
In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.
Below, please prioritize the locations you selected above by selecting the 3rd location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
Below, please prioritize the locations you selected above by selecting the 3rd location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
- The following list includes ALL IRS locations but not all locations are available for this announcement.
- Only locations listed on the announcement and in the above question are available.
- Do NOT select locations you did not choose in the question above.
- If you do NOT have a 3rd priority, select "No additional priority location".
- Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
5.
In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.
Below, please prioritize the locations you selected above by selecting the 4th location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
Below, please prioritize the locations you selected above by selecting the 4th location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
- The following list includes ALL IRS locations but not all locations are available for this announcement.
- Only locations listed on the announcement and in the above question are available.
- Do NOT select locations you did not choose in the question above.
- If you do NOT have a 4th priority, select "No additional priority location".
- Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
6.
In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.
Below, please prioritize the locations you selected above by selecting the 5th location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
Below, please prioritize the locations you selected above by selecting the 5th location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
- The following list includes ALL IRS locations but not all locations are available for this announcement.
- Only locations listed on the announcement and in the above question are available.
- Do NOT select locations you did not choose in the question above.
- If you do NOT have a 5th priority, select "No priority location".
- Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
7.
In the preference question above that states "Select the locations you want to be considered for. You must choose at least one location." you selected the location(s) you prefer to be considered for.
Below, please prioritize the locations you selected above by selecting the 6th location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
Below, please prioritize the locations you selected above by selecting the 6th location you would like to be considered for. If you selected more than one location, use the following questions to prioritize each location (up to 6 locations).
- The following list includes ALL IRS locations but not all locations are available for this announcement.
- Only locations listed on the announcement and in the above question are available.
- Do NOT select locations you did not choose in the question above.
- If you do NOT have a 6th priority, select "No additional priority location".
- Applicants will NOT be considered for locations that are not included on the announcement and in the question above.
8.
How many performance related awards, (including time off in lieu of monetary), or quality step increases have you received in the three years preceding the closing date of this announcement?
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
9.
Please list the names of any performance related awards and/or quality step increases you have received in the three years preceding the closing date of this announcement and the dates (MMDDYYYY) of the awards. (For example: Performance Award, 02/02/2019).
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
10.
What is your Standard Employee Identifier (SEID)?
11.
If you are, or ever were a Federal civilian employee, please provide your current or last pay plan, series, and grade level or pay band. For example: GS-0303-05, IR-0343-02, WG-5400-04.
(limit 250 characters)
12.
What is your current position title?
13.
Your annual performance appraisal and relevant awards are considered in the selection process.
Please indicate the option that best describes your most recent performance appraisal.
Please indicate the option that best describes your most recent performance appraisal.
14.
Please enter the date of your most recent performance appraisal.
15.
Please select the response that most accurately reflects your most recent performance appraisal or performance rating.
Assessment 1
Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume.
1.
SPECIALIZED EXPERIENCE:
GS-5 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal service. Specialized experience for this position includes: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience. Examples of qualifying experience may include conducting basic research and applying information as necessary, interacting and communicating (orally and in writing) with customers, performing office duties.
OR
Bachelor's degree or four years of education above high school in any field of study from an accredited college or university.
OR
A combination of education and experience equivalent to that described above
Which of the following is true about your education and/or experience?
GS-5 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal service. Specialized experience for this position includes: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience. Examples of qualifying experience may include conducting basic research and applying information as necessary, interacting and communicating (orally and in writing) with customers, performing office duties.
OR
Bachelor's degree or four years of education above high school in any field of study from an accredited college or university.
OR
A combination of education and experience equivalent to that described above
Which of the following is true about your education and/or experience?
2.
Which of the following tasks in teamwork do you have experience?
3.
What resources have you used to research a question about your work procedures?
4.
Which of the following describes your experiences explaining procedures and procedural changes to others?
5.
Which of the following best describes your experiences solving problems related to the work process?
6.
Indicate which systems you have experience using?
7.
Which of the following describes your experience using verbal communication skills on the job?
8.
Which of the following have you experienced resolving customers problems?
9.
When working in a professional environment, to ensure a quality product, I:
10.
Which best describes the way in which you have handled a customers issue?
11.
Which of the following best describes your experience prioritizing your work?
Select “Yes” or “No” to the following question(s).
12.
To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination?
13.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.
Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.