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Position Title
IT Specialist
Agency
Patent and Trademark Office
Announcement Number
TMCO-OIMS-23-12117221-DE Opens in new window
Open Period
Thursday, September 21, 2023 to Monday, October 2, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent. For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
3. Are you a current or former Federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent. For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
Preferences
1. How did you hear about USPTO Job possibilities? (No Choice Limit) (limit characters)
2. Have you held a political appointment within the previous five-year period? (limit characters)
3. If you are a current or former Federal civilian employee, by what agency/office or Department of Commerce bureau are you employed? (limit characters)
4. If you answered "Other" to the above question, please enter the agency and organization. (limit characters)
Assessment 1
Thank you for your interest in the IT Specialist, GS-2210-13, position with the United States Patent and Trademark Office (USPTO). Your resume and the responses you provide will be used to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit your application. (limit characters)
1. Specialized Experience is experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-12 grade level in the federal service. Select the one statement that best describes the experience that you possess that demonstrates your ability to perform the work of an IT Specialist at the GS-13 grade level or equivalent in the Federal Service. (limit characters)
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below. (limit characters)
2. Plans, designs, develops interconnected/interoperable AV/VC/streaming systems, then implements and manages their processes to meet the business needs of USPTO customers.
(limit characters)
3. Provides troubleshooting support and direct consultation to customers on popular industry AV/VC/streaming needs
(limit characters)
4. Conducts analysis and research to advise on architecture, tools, standards, formats, and related courses of action in order to continually improve design and operation of collaboration and multimedia systems.
(limit characters)
5. Engage customers to define functional requirements, refine user stories and translate into customer delivery models. Plans and carries out projects using agile/project management techniques.
(limit characters)
6. Articulates and communicates project objectives, problem to be solved, actionable events, milestones, program issues under review, and deadlines and time frames for completion.
(limit characters)
7. Isolates, documents, troubleshoots and solves problems encountered during system testing, implementation, and/or operation, including resolving server and client configuration issues; analyzes and evaluates usage and performance statistics; and measure success in meeting specific objectives.
(limit characters)
8. Performs complex analysis and multi-stage real-time problem solving, involving support for very large scale and variety of specialties. (limit characters)
9. Advises on the selection and application of appropriate problem-solving methods and techniques, provides advice on work methods, practices and procedures, and assists other support staff in identifying the parameters of a viable solution.
(limit characters)
10. Prepares and oversees task orders for commercial services, such as captioning, transcription/translation, content hosting, production and transmission facilities, production support, and post-production services.
(limit characters)
11. Prepares reports and maintains records of work accomplishments and administrative information, as required, and coordinates the preparation, presentation and communication of work-related information to the supervisor.
(limit characters)
12. Plans, designs, implements, retrospects and manages multiple concurrent audiovisual/streaming systems, activities and processes. (limit characters)
13. Provides consultation to customers and/or stakeholders. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
14. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting material, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding 'No' to this item will result in my not being considered for this position. (limit characters)