U.S. Agency for Global Media Logo
Position Title
Information Technology Specialist (Systems Admin)
Agency
U.S. Agency for Global Media
Announcement Number
DE-12120182-23-KT Opens in new window
Open Period
Wednesday, September 13, 2023 to Tuesday, September 26, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade is equivalent to or below the grade level of the vacancy AND
  • your last performance rating of record is at least fully successful or the equivalent.
You will be required to submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50.

For more information, review the USAJOBS Resource Center.  (limit characters)
3. Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade is equivalent to or below the grade level of the vacancy and
  • your last performance rating of record is at least fully successful or the equivalent.
You will be required to submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50.

For more information, review the USAJOBS Resource Center.  (limit characters)
Preferences
1. Where did you learn about this U.S. Agency for Global Media job opportunity? (limit characters)
Assessment 1
Select “Yes” or “No” to the following question(s). (limit characters)
1. Do you have one (1) year of specialized experience equivalent to the GS-13 grade level that is directly in or related to this line of work that was gained in the private, public, or federal sectors? Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Specialized experience includes:
Planning, organizing, coordinating, implementing, researching, and developing requirements;
Assessing the performance of IT/Broadcast systems and their operations or procuring new technologies to support and enhance broadcast operations;
Planning, designing, developing and facilitating deployment of new systems, assessing systems operations, and upgrading information technology relative to broadcast operations;
Conducting Security Assessments/Maintenance; and providing input on evaluating future applications and their impact on enterprise architecture, migration strategies such as planning for continuity of operations, and resolutions to issues of systems operational performance. (limit characters)
2. Applicants applying for the GS-14 grade level must have IT-related experience demonstrating EACH of the four competencies as described below. Do you meet the competency requirements as listed below? IT Specialist (SYSADMIN) Competency Requirements:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Stays abreast of the latest technological advances and anticipates the effects of new technologies on the strategic plans for IT programs.
Customer Service - Anticipates and meets the needs of both internal and external customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Presents information to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies potential problems in attaining goals. Determines accuracy and relevance of information. Uses sound judgment to generate and evaluate alternatives, and to make recommendations that ensure alignment with strategic goals.
 (limit characters)
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below. (limit characters)
3. What is your level of experience maintaining and administering digital media broadcast systems in order to assure operation for various broadcasting needs? (limit characters)
4. What is your level of experience maintaining and administering various account databases containing user accounts, categories, groups, permissions and application security? (limit characters)
5. What is your level of experience discussing outages with the various affected program areas and developing timely solutions when contacted via email or phone? (limit characters)
6. What is your level of experience informing broadcasting offices of updates and other required troubleshooting in order to maintain their newscasts environments? (limit characters)
7. What is your level of experience communicating through email on various topics, such as outages and the time period, repairs timeline, and updated software or hardware to improve broadcasting services? (limit characters)
8. Which information technology customer support activities have you performed? Check all that apply (limit characters)
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below. (limit characters)
9. What is your level of experience providing users and technical support staff with professional, technical training in all areas concerned with the servers and their operating systems? (limit characters)
10. What is your level of experience conducting information sessions on all relevant digital media and network software, tools, and utilities in order to produce and maintain productive broadcasting sessions? (limit characters)
11. What is your level of experience supporting and troubleshooting video servers and related hardware and software, such as the Galaxy Media Asset Management (MAM) system and related software such as SchedulAll, for smoother digital based traffic management. (limit characters)
12. What is your level of experience understanding and managing servers, such as Dalet video servers and Galaxy MAM software, etc., and ensures their interactivity with each other, the computer network, data flow, and operating systems? (limit characters)
13. Indicate your experience resolving problems with software, hardware, or systems management. Check all that apply (limit characters)
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below. (limit characters)
14. What is your level of experience managing administration of a system such as Integrated Digital Audio Production Systems (IDAPS), associated subsystems, multimedia archival databases and subsystems, and local and remote backup and disaster recovery subsystems? (limit characters)
15. What is your level of experience managing various live assists and automated playback/record systems, such as IDAPS IIS HTML, and automated file conversion gateway subsystems; and subsystems such as automated broadcast backup; automated Web Publishing; third-party music- scheduling; and computer image digital media software verification? (limit characters)
16. What is your level of experience designing and maintaining user load balancing among servers and monitors the performance of all digital media broadcast systems and subsystems? (limit characters)
17. From the following responses, please select the statement that best describes your experience and knowledge of configuration management and system administration of enterprise IT services and network systems. (limit characters)
18. Indicate your experience maintaining high performance of information technology systems? Check all that apply. (limit characters)
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