- Position Title
- Information Technology Specialist (Systems Admin)
- Agency
- U.S. Agency for Global Media
- Announcement Number
- ST-12120183-23-KT Opens in new window
- Open Period
- Wednesday, September 13, 2023 to Tuesday, September 26, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a veteran who separated from active duty under honorable conditions and you:
For more information, review USAJOBS Veterans resources.
- have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more OR
- retired from active military service with a service-connected disability rating of 30% or more
For more information, review USAJOBS Veterans resources.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Resource Center.
- you are located in the same local commuting area of the vacancy
- your grade is equivalent to or below the grade level of the vacancy AND
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Resource Center.
4.
Have you completed three years of substantially continuous service immediately before separation from an unlimited, career-type Foreign Service appointment that meets a requirement for career tenure?
-OR-
Have you had service that began with a non-temporary Foreign Service appointment counting towards the 3-year service requirement for career tenure and have been separated within the past 30 days from the career-type appointment in the Foreign Service?
-OR-
Have you had service that began with a non-temporary Foreign Service appointment counting towards the 3-year service requirement for career tenure and have been separated within the past 30 days from the career-type appointment in the Foreign Service?
5.
Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Resource Center.
- you are located in the same local commuting area of the vacancy
- your grade is equivalent to or below the grade level of the vacancy and
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Resource Center.
6.
Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) who is claiming eligibility under the Land Management Workforce Flexibility Act and meet ALL of the following:
Note: Service must be in the competitive service and have been at a successful level of performance or better. Part-time and intermittent service will be credited only for time actually worked. Non-pay status (such as LWOP) is credited for up to six months in a calendar year; anything beyond six months is not credited. Applicants are responsible for providing sufficient information/documentation to determine if the 24 month criteria is met.
- was originally hired to a time-limited position under a competitive appointment;
- served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a single break in service of two or more years;
- performed at an acceptable level during each period of service; AND
- if no longer employed by the land management agency, have been separated for no more than two years, and whose most recent separation was for reasons other than misconduct or performance.
Note: Service must be in the competitive service and have been at a successful level of performance or better. Part-time and intermittent service will be credited only for time actually worked. Non-pay status (such as LWOP) is credited for up to six months in a calendar year; anything beyond six months is not credited. Applicants are responsible for providing sufficient information/documentation to determine if the 24 month criteria is met.
7.
Are you the spouse of a member of the Armed Forces on active duty AND that service member has permanent change of station orders to the geographic area of a duty station listed on this announcement?
-OR-
Are you the spouse of a member of the Armed Forces who retired with a disability rating of 100 percent at the time of retirement or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?
-OR-
Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active-duty status?
If eligible, you must submit eligibility documentation such as marriage certificate, military orders/proof of active-duty status, permanent change of station orders, DD-214 Certificate of Release or Discharge from Active Duty, VA Letter reflecting 100% Disability, DD-1300 Report of Casualty, and/or SF-15. For more information, review USAJOBS Military Spouses.
-OR-
Are you the spouse of a member of the Armed Forces who retired with a disability rating of 100 percent at the time of retirement or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?
-OR-
Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active-duty status?
If eligible, you must submit eligibility documentation such as marriage certificate, military orders/proof of active-duty status, permanent change of station orders, DD-214 Certificate of Release or Discharge from Active Duty, VA Letter reflecting 100% Disability, DD-1300 Report of Casualty, and/or SF-15. For more information, review USAJOBS Military Spouses.
8.
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months?
-OR-
?
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and is requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?
-OR-
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?
If yes, submit a copy of your description of service or other proof of non-competitive eligibility.
If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
-OR-
?
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and is requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?
-OR-
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?
If yes, submit a copy of your description of service or other proof of non-competitive eligibility.
If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
9.
Are you a current Excepted Service employee of a Federal Agency that has a valid interchange agreement with the Office of Personnel Management?
For more information, review Interchange Agreements with Other Merit Systems.
-OR-
Are you a current:
Postal Career Service Employee;
Postal Rate Commission Employee;
Government Accountability Office (GAO) Employee; or,
Administrative Office of the U.S. Courts Employee?
For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management.
For more information, review Interchange Agreements with Other Merit Systems.
-OR-
Are you a current:
Postal Career Service Employee;
Postal Rate Commission Employee;
Government Accountability Office (GAO) Employee; or,
Administrative Office of the U.S. Courts Employee?
For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management.
10.
Do you have a severe physical, psychiatric or mental disability that qualifies you for Schedule A Disability appointments?
If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review USAJOBS Individuals with Disabilities resources.
If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review USAJOBS Individuals with Disabilities resources.
11.
Are you a former Federal career or career-conditional employee; AND
have reinstatement eligibility; AND
have not held a position on a permanent basis in the competitive service with the same or higher promotion potential of the position being advertised?
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
• Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) AND
• Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
have reinstatement eligibility; AND
have not held a position on a permanent basis in the competitive service with the same or higher promotion potential of the position being advertised?
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
• Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) AND
• Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
12.
Are you a former Federal career or career-conditional employee; AND
have reinstatement eligibility; AND
have held a position on a permanent basis in the competitive service with the same or higher promotion potential of the position being advertised?
If eligible, submit a copy of your Notification of Personnel Action, Standard Form 50 or equivalent personnel action form(s) reflecting your highest grade and promotion potential as well as permanent, competitive status.
• Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) AND
• Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
have reinstatement eligibility; AND
have held a position on a permanent basis in the competitive service with the same or higher promotion potential of the position being advertised?
If eligible, submit a copy of your Notification of Personnel Action, Standard Form 50 or equivalent personnel action form(s) reflecting your highest grade and promotion potential as well as permanent, competitive status.
• Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) AND
• Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
13.
Are you currently employed as a civilian employee in the competitive service in a federal agency other than the agency hiring for this position AND you have not held a position on a permanent basis in the competitive service with the same or higher promotion potential of the position being advertised?
If eligible, submit a copy of your Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
If eligible, submit a copy of your Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
14.
Are you currently employed as a civilian employee in the competitive service in a federal agency other than the agency hiring for this position AND you have held or currently hold a position on a permanent basis in the competitive service with the same or higher promotion potential of the position being advertised?
If eligible, submit a copy of your Notification of Personnel Action, Standard Form 50 or equivalent personnel action form(s) reflecting your highest grade and promotion potential as well as permanent, competitive status.
If eligible, submit a copy of your Notification of Personnel Action, Standard Form 50 or equivalent personnel action form(s) reflecting your highest grade and promotion potential as well as permanent, competitive status.
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) AND
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
15.
Are you currently employed as a Federal employee in the competitive service at U.S. Agency for Global Media AND you have not held a position on a permanent basis in the competitive service with the same or higher promotion potential of the position being advertised?
If eligible, submit a copy of your Notification of Personnel Action, Standard Form 50 or equivalent personnel action form(s) reflecting your permanent, competitive status.
If eligible, submit a copy of your Notification of Personnel Action, Standard Form 50 or equivalent personnel action form(s) reflecting your permanent, competitive status.
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
16.
Are you currently employed as a Federal employee in the competitive service at U.S. Agency for Global Media AND you have held or currently hold a position on a permanent basis in the competitive service with the same or higher promotion potential of the position being advertised?
If eligible, submit a copy of your Notification of Personnel Action, Standard Form 50 or equivalent personnel action form(s) reflecting your highest grade and promotion potential as well as permanent, competitive status.
If eligible, submit a copy of your Notification of Personnel Action, Standard Form 50 or equivalent personnel action form(s) reflecting your highest grade and promotion potential as well as permanent, competitive status.
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
- Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
17.
Are you a veteran whose latest discharge was under honorable conditions and you:
For more information, review USAJOBS Veterans resources.
- served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility) OR
- are entitled to veterans' preference
For more information, review USAJOBS Veterans resources.
Preferences
1.
Where did you learn about this U.S. Agency for Global Media job opportunity?
Assessment 1
Select “Yes” or “No” to the following question(s).
1.
Do you have one (1) year of specialized experience equivalent to the GS-13 grade level that is directly in or related to this line of work that was gained in the private, public, or federal sectors? Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Specialized experience includes:
Planning, organizing, coordinating, implementing, researching, and developing requirements;
Assessing the performance of IT/Broadcast systems and their operations or procuring new technologies to support and enhance broadcast operations;
Planning, designing, developing and facilitating deployment of new systems, assessing systems operations, and upgrading information technology relative to broadcast operations;
Conducting Security Assessments/Maintenance; and providing input on evaluating future applications and their impact on enterprise architecture, migration strategies such as planning for continuity of operations, and resolutions to issues of systems operational performance.
Planning, organizing, coordinating, implementing, researching, and developing requirements;
Assessing the performance of IT/Broadcast systems and their operations or procuring new technologies to support and enhance broadcast operations;
Planning, designing, developing and facilitating deployment of new systems, assessing systems operations, and upgrading information technology relative to broadcast operations;
Conducting Security Assessments/Maintenance; and providing input on evaluating future applications and their impact on enterprise architecture, migration strategies such as planning for continuity of operations, and resolutions to issues of systems operational performance.
2.
Applicants applying for the GS-14 grade level must have IT-related experience demonstrating EACH of the four competencies as described below. Do you meet the competency requirements as listed below? IT Specialist (SYSADMIN) Competency Requirements:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Stays abreast of the latest technological advances and anticipates the effects of new technologies on the strategic plans for IT programs.
Customer Service - Anticipates and meets the needs of both internal and external customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Presents information to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies potential problems in attaining goals. Determines accuracy and relevance of information. Uses sound judgment to generate and evaluate alternatives, and to make recommendations that ensure alignment with strategic goals.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Stays abreast of the latest technological advances and anticipates the effects of new technologies on the strategic plans for IT programs.
Customer Service - Anticipates and meets the needs of both internal and external customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Presents information to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies potential problems in attaining goals. Determines accuracy and relevance of information. Uses sound judgment to generate and evaluate alternatives, and to make recommendations that ensure alignment with strategic goals.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
3.
What is your level of experience maintaining and administering digital media broadcast systems in order to assure operation for various broadcasting needs?
4.
What is your level of experience maintaining and administering various account databases containing user accounts, categories, groups, permissions and application security?
5.
What is your level of experience discussing outages with the various affected program areas and developing timely solutions when contacted via email or phone?
6.
What is your level of experience informing broadcasting offices of updates and other required troubleshooting in order to maintain their newscasts environments?
7.
What is your level of experience communicating through email on various topics, such as outages and the time period, repairs timeline, and updated software or hardware to improve broadcasting services?
8.
Which information technology customer support activities have you performed? Check all that apply
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
9.
What is your level of experience providing users and technical support staff with professional, technical training in all areas concerned with the servers and their operating systems?
10.
What is your level of experience conducting information sessions on all relevant digital media and network software, tools, and utilities in order to produce and maintain productive broadcasting sessions?
11.
What is your level of experience supporting and troubleshooting video servers and related hardware and software, such as the Galaxy Media Asset Management (MAM) system and related software such as SchedulAll, for smoother digital based traffic management.
12.
What is your level of experience understanding and managing servers, such as Dalet video servers and Galaxy MAM software, etc., and ensures their interactivity with each other, the computer network, data flow, and operating systems?
13.
Indicate your experience resolving problems with software, hardware, or systems management. Check all that apply
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
14.
What is your level of experience managing administration of a system such as Integrated Digital Audio Production Systems (IDAPS), associated subsystems, multimedia archival databases and subsystems, and local and remote backup and disaster recovery subsystems?
15.
What is your level of experience managing various live assists and automated playback/record systems, such as IDAPS IIS HTML, and automated file conversion gateway subsystems; and subsystems such as automated broadcast backup; automated Web Publishing; third-party music- scheduling; and computer image digital media software verification?
16.
What is your level of experience designing and maintaining user load balancing among servers and monitors the performance of all digital media broadcast systems and subsystems?
17.
From the following responses, please select the statement that best describes your experience and knowledge of configuration management and system administration of enterprise IT services and network systems.
18.
Indicate your experience maintaining high performance of information technology systems? Check all that apply.