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Position Title
Public Safety Dispatcher
Agency
National Park Service
Announcement Number
SE-1630-GRSM-23-12121470-MP Opens in new window
Open Period
Monday, September 11, 2023 to Friday, September 29, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you a current or former federal employee displaced from the agency hiring for this position?   If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center. 
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
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2. Are you a current career/career-conditional Department of the Interior Federal employee and meet the following Competitive Merit Promotion Eligibility:
 
Current Department of the Interior Federal employee with a career or career- conditional appointment in the competitive service that holds, or have held a career or career-conditional position at a lower grade level as the position being announced.
 

To verify your eligibility as a current Department of the Interior Federal employee, you must provide a copy of your current Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your competitive status showing that you are a current Department of The Interior employee. All required documentation will be outlined in the Job Opportunity Announcement.
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3. Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) who:
  • was originally hired to a time-limited position under a competitive appointment; and,
  • served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a break in service of two or more years; and,
  • performed at an acceptable level of service during each period of service; and,
  • if no longer employed by the land management agency, have been separated for no more than two years, and departed that position in good standing.
 
To verify your eligibility, you must provide documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
For more information, review Land Management Workforce Flexibility Act (LMWFA).
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4. Are you a current career/career-conditional Department of the Interior Federal employee and meet the following Non-competitive Merit Promotion Eligibility:
 
Current Department of the Interior Federal employee with a career or career-conditional appointment in the competitive service that hold, or have previously held a career or career-conditional position at the same or higher grade level with the same or higher promotion potential as the position being announced.

To verify your eligibility as a Department of the Interior Federal employee, you must provide a copy of your current Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your competitive status showing that you are a current Department of the Interior employee. All required documentation will be outlined in the Job Opportunity Announcement.
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Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
Assessment 1
Your responses to this questionnaire, in conjunction with the other portions of your completed application, will be evaluated to determine your qualifications for this position. Please carefully follow all instructions before submitting your responses. You must select only ONE response for each item. If you change a response, be certain to erase (unclick) the incorrect response before you submit the application. Once you have submitted your application, items with more than one response or items that are left blank will not receive credit. (limit characters)
Quality Ranking Factor (limit characters)
1. I have experience serving as a certified operator of the National Criminal Information Network (NCIC) system. (limit characters)
Minimum Qualifications (limit characters)
2. From the statements below, select the one response that best describes how you meet the minimum qualification requirements for a Public Safety Dispatcher GS-2151-05. Read all responses before making your selection. If you leave this question blank, you may be rated ineligible.
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3. From the statements below, select the one response that best describes how you meet the minimum qualification requirements for a Public Safety Dispatcher GS-2151-06. Read all responses before making your selection. If you leave this question blank, you may be rated ineligible.
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4. From the statements below, select the one response that best describes how you meet the minimum qualification requirements for a Public Safety Dispatcher GS-2151-07. Read all responses before making your selection. If you leave this question blank, you may be rated ineligible.
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5. From the statements below, select the one response that best describes how you meet the minimum qualification requirements for a Public Safety Dispatcher GS-2151-08. Read all responses before making your selection. If you leave this question blank, you may be rated ineligible. (limit characters)
Technical Competence (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
6. Ensure that employees engaged in hazardous activities, such as law enforcement, emergency medical services (EMS), search and rescue (SAR), and wilderness patrols are tracked and that their status and location is accounted for.
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7. Coordinates responses to incidents by initiating appropriate response of personnel and apparatus in accordance with agency plans, guides, and protocols.
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8. Use radio system, telephone systems and other special (Telecommunications Device for the Deaf TDD, Text-to-911, etc) in a public safety dispatcher role.
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9. Interpret jurisdictional boundaries for law enforcement, fire, EMS, or search and rescue responses. (limit characters)
10. Operate and monitor camera surveillance systems for safety and security.
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11. Monitor burglary and fire alarm systems using alarm monitoring software or receive and process requests for law enforcement/fire departments from alarm monitoring companies.
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Self Management (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
12. Receive and evaluate both 9-1-1 emergency and non-emergency calls and prioritize all incoming emergency and nonemergency calls.
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13. Work within the Incident Command System (ICS) under the direction of an incident commander to coordinate efforts of multiple agencies or jurisdictions.
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14. Prepare and provide education or informative presentations on the roles of dispatch and effective radio use.
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Technology Application (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
15. Serve as a certified operator of the National Criminal Information Network (NCIC), National Law Enforcement Telecommunications System (NLETS), and the Tennessee Information Enforcement System (TIES) or similar state network.
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16. Operate a computer-aided dispatch (CAD) system.
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17. Conducts daily checks on all equipment within an emergency communications center.
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18. Coordinates the use of assigned radio frequencies, directs radio traffic to appropriate channels, and restricts channels to emergency use as necessary.
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19. Create and manage records in and Incident Management and Analysis Reporting System (IMARS), or similar emergency services records management program.
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Assessment 2
Technical Competence (limit characters)
1. I have experience with dispatching for the following types of departments. (Select all that apply)
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2. I have experience operating the following types of computer programs. (Select all that apply)
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Select “Yes” or “No” to the following question(s). (limit characters)
3. I have experience working within a dispatch center environment that experiences a high call volume where critical decision regarding coordination and response of emergency resources are required.
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4. I have knowledge and experience associated with the following laws, regulations, and policies. (Select all that apply)
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5. What type of information may be supplied by a CAD mapping system?
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6. When a dispatcher receives a "hit confirmation request" for a person who is wanted by your agency, how many minutes do you have to respond to the hit confirmation when the request was sent as an urgent request?
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7. When a dispatcher receives a "hit confirmation request" for a person who is wanted by your agency, how many minutes do you have to respond to the hit confirmation when the request was sent as a routine request?
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8. When entering a firearm into the National Crime Information Center (NCIC), what information is mandatory to complete the entry? (limit characters)
9. When flight following an aircraft on a mission flight, while using Automated Flight Following (AFF), what information should be recorded at the standard check in interval? (limit characters)
10. If a crash or accident occurs with a civilian aircraft, who are the correct agencies to contact for the investigation of the accident?
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