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Thank you for your interest in the Recreation Fee Technician, GS-0503-6 position at Joshua Tree National Park. Your responses to this questionnaire in conjunction with other portions of your completed application may be evaluated to determine your qualifications. The resume or application materials you submit must support the answers you provide on the questionnaire. If they do not, you may be found not qualified, or you may be placed in a lower quality category. Please carefully follow the instructions for each question.
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Minimum Qualifications for Recreation Fee Technician, GS-0503-6:
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From the descriptions below, select one response that best describes how your background meets the minimum experience requirements for the Recreation Fee Technician, GS-0503-6 position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank you will be rated ineligible. If you do not meet these requirements, you will be considered not qualified and will not receive consideration for this position.
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Knowledge, Skills and Abilities For each task listed below, select the statement from A through E that best describes your level of experience, education, and/or training. If you leave any question blank your rating will be negatively impacted. ATTENTION: For each question below, you must document your skill level in your resume. This means, for example, that if you rate yourself at the expert level (E) for a skill or task, you must document when you have supervised or trained others doing that skill or task. If you rate yourself at the independent level (D), you must show that you did the task as a regular and recurring part of a job. We will verify that you have documented your skills in your resume and your score will be lowered for skills that are not documented. A- I have not had education, training or experience in performing this task. B- I have had education or training in performing the task, but have not yet performed it on the job. C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures. D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee. E- I am considered an expert in performing this task. I have supervised performance of this task or I am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
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COMPETENCY ID 20: Auditing - Knowledge of generally accepted auditing standards and procedures for conducting financial and compliance, economy and efficiency, and program results audits.
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
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Assist higher level personnel with auditing fee collection program components/systems (e.g., cash registers, road/trail registers, honor systems, AFMs, donation boxes, etc.). Assist in completing audit paperwork and documenting findings. Communicate audit results to supervisor.
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Maintain accountability records of fee collections showing transactions from the point-of-receipt to the time-of-deposit.
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Review, research, and track various accounting records as appropriate. Follow retention guidelines for all records.
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COMPETENCY ID 151: Internal Controls/Integrity - Assures that effective internal controls are developed and maintained to ensure the integrity of the organization.
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
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Utilize fee program related technologies and equipment that include hardware, software, and peripheral devices such as hand-held devices, computers, POS equipment, tablets, mobile phones, scanning devices, AFMs, and reservation systems in accordance with established guidelines.
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Review and verify the accuracy of operating manuals and/or standard operating procedures for the implementation of new and existing system designs and/or modifications.
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Validate the functionality of new fee related systems or modifications to existing systems as a result of regulatory and program requirements.
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Troubleshoot technically challenging issues with fee program related technologies and equipment that include hardware, software, and peripheral devices such as hand-held devices, computers, point-of-sale (POS) equipment, registers, tablets, mobile phones, scanning devices, automated fee machines (AFM's), and reservation systems.
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COMPETENCY ID 3 - Accountability - Holds self and others accountable for measurable high-quality, timely, and cost effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
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Fill out accountability records (e.g., excel spreadsheets) for fee collection transactions in accordance with well-established accountability record requirements.
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Transport recreation fee revenue collected from one or more fee collection locations such as entrance stations, visitor centers, donation collection stations and campgrounds. Transport the revenue to the central remit office or other authorized location. Ensure proper security, internal controls, and accountability of funds during transport.
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Maintain accountability records of fee collections showing transactions from the point-of-receipt to the time-of-deposit. Review, research, and track various accounting records as appropriate. Follow retention guidelines for all records.
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Review fee collection shift and/or donation records for completeness and accuracy. Inspect shift reports, logs, and records. Determine the amount and extent of errors, if any, and the procedures for correcting any problems identified. Verify the accuracy of records, reconstructing, tracing, and correcting errors, if applicable.
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COMPETENCY ID 4 - Accounting - Knowledge of traditional accounting practices including accrual, obligations, and costs methods.
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
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Complete shift reports to verify money collected, accountable stock sold, and all machine transactions from the shift, using shift accountability, receipt tapes, and a register of refunded and voided transactions. Safeguard funds collected and accountable stock under the incumbent's control.
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Create deposit tickets electronically through approved automated deposit systems (e.g., OTCnet). Verify that all deposits for sales and/or donations are accurate. Ensure all cash, check, credit card, and voucher sales are deposited in appropriate time frames and in the correct amount to the appropriate functional areas. Provide appropriate personnel with fee deposit records and reports (e.g., OTCnet cash deposit ticket, SF-215 Check Deposit Report and Credit Card Summary) for accounting and reconciliation.
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Prepare and complete remittance reports for funds donated and/or collected by others. Review shift reports and count funds collected. Verify funds collected against shift reports, journal and receipt tapes, and a register of refunded and voided transactions. Verify and confirm sales of pre-numbered receipts, passes, and/or tickets on register journal tapes and POS records. Count and balance all monies for each shift report. Verify and remit funds using dual controls protocol. Investigate and proactively resolve routine or recurring discrepancies, and track overages, shortages, and errors.
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Research or investigate fee transaction errors to determine the adequacy of existing fee systems and technologies. Make limited recommendations for operational adjustments, if necessary.
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Research or investigate technically challenging fee collection problems or errors that require correcting and reconstructing incomplete information, conducting extensive and exhaustive searches for required information, or performing actions of similar complexity.
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