- Position Title
- Concessions Management Assistant
- Agency
- National Park Service
- Announcement Number
- IM-1539-ROMO-23-12125590-ST Opens in new window
- Open Period
- Friday, September 15, 2023 to Thursday, September 28, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
3.
Do you meet one of the following Competitive Merit Promotion Eligibilities:
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your competitive status or a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. All required documentation will be outlined in the Job Opportunity Announcement.
- Current Federal or former employees with career or career- conditional appointments in the competitive service that hold, or have held a career or career-conditional position at a lower grade level as the position being announced; or,
- Veterans Employment Opportunity Act (VEOA) eligibles
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your competitive status or a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. All required documentation will be outlined in the Job Opportunity Announcement.
4.
Are you a former member of the Public Lands Corps (PLC) who has served the time required for completing a PLC project carried out on Federal land within the preceding 2 years (an individuals eligibility for NCE under this authority shall not exceed 2 years after completion of his/her last PLC project), and:
• Served as a qualified youth on an appropriate conservation project completing a minimum of 640 hours of satisfactory service that included at least 120 hours through the PLC (individuals must provide a copy of the "Certificate of Eligibility for NCE Hiring Based on PLC Service" and the complete PLC Participant Work Hours Verification Form with your application package in order to be considered under this hiring authority), and
• Meet OPM qualification standards and any other qualification requirement(s) stated in this vacancy announcement for the position in which you are applying.
• Served as a qualified youth on an appropriate conservation project completing a minimum of 640 hours of satisfactory service that included at least 120 hours through the PLC (individuals must provide a copy of the "Certificate of Eligibility for NCE Hiring Based on PLC Service" and the complete PLC Participant Work Hours Verification Form with your application package in order to be considered under this hiring authority), and
• Meet OPM qualification standards and any other qualification requirement(s) stated in this vacancy announcement for the position in which you are applying.
5.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
6.
Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) who:
To verify your eligibility, you must provide documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
For more information, review Land Management Workforce Flexibility Act (LMWFA).
- was originally hired to a time-limited position under a competitive appointment; and,
- served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a break in service of two or more years; and,
- performed at an acceptable level of service during each period of service; and,
- if no longer employed by the land management agency, have been separated for no more than two years, and departed that position in good standing.
To verify your eligibility, you must provide documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
For more information, review Land Management Workforce Flexibility Act (LMWFA).
7.
Do you meet one of the following Non-Competitive Merit Promotion Eligibilities:
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service; a copy of your Notification of Personnel Action, Standard Form 50 (SF-50); etc. All required documentation will be outlined in the Job Opportunity Announcement.
- Disabled veteran receiving 30% or more disability compensation from the VA;
- Transfer, reassignment or reinstatement eligible: current Federal or former employee with career or career-conditional appointment in the competitive service that hold, or have previously held a career or career-conditional position at the same or higher grade level with the same or higher promotion potential as the position being announced; or,
- Individual eligible under other non-competitive appointment authorities such as: Veterans Recruitment Authority; Military spouses under E.O. 13473; Certain former overseas employees; Present and former Peace Corps, Vista or Action volunteers; Former White House staff; Present and former Foreign Service officers and employees; Certain National Guard technicians; Schedule A; OPM Interchange Agreement and Other Miscellaneous Authorities.
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service; a copy of your Notification of Personnel Action, Standard Form 50 (SF-50); etc. All required documentation will be outlined in the Job Opportunity Announcement.
8.
Are you a veteran whose latest discharge was under honorable conditions AND you:
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.
- served three or more years of continuous active duty service in the military (Note: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
- are entitled to veterans' preference?
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.
9.
Are you a veteran who separated from active duty under honorable conditions and you:
For more information, review USAJOBS Veterans resources.
- recently separated (within the past 3 years)
- are a disabled veteran
- served on active duty during a war, campaign or expedition OR
- received an Armed Forces Service Medal
For more information, review USAJOBS Veterans resources.
Preferences
1.
Select the lowest grade you are willing to accept for this position.
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Due Weight - Performance
1.
My performance is at an acceptable level and I am not serving under a formal Performance Improvement Plan (PIP).
Assessment 1
Thank you for your interest in the Concessions Management Assistant position with Rocky Mountain National Park. Your responses to this questionnaire in conjunction with other portions of your completed application will be evaluated to determine your qualifications. Please carefully follow all instructions before submitting your responses. You must select only ONE response for each item. If you change a response, be certain to erase (unclick) the incorrect response before you submit the application. Once you have submitted your application, items with more than one response or that are left blank will not receive credit.
Be sure to describe, in your resume or application materials, your experience that supports your answers to the questions below. It is important that your application package submitted, including a resume or application form, clearly shows how you possess the experience and skill levels you claim in this questionnaire. Each of your responses must be clearly supported by your education, training, and/or specific work experience you describe in your application packet submitted for this position (application form or resume, transcripts, list and description of training completed and/or other items you submit). Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work.
Be sure to describe, in your resume or application materials, your experience that supports your answers to the questions below. It is important that your application package submitted, including a resume or application form, clearly shows how you possess the experience and skill levels you claim in this questionnaire. Each of your responses must be clearly supported by your education, training, and/or specific work experience you describe in your application packet submitted for this position (application form or resume, transcripts, list and description of training completed and/or other items you submit). Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work.
MINIMUM QUALIFICATIONS
1.
Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform Concessions Management Assistant work at the GS-05 level or equivalent. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
2.
Select the one statement that best describes the experience that you possess that demonstrates your ability to perform Concessions Management Assistant work at the GS-06 level or equivalent. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
For the questions below, please select from A through E to indicate the skill level that you possess for each task listed. The questions were developed based on the knowledge, skills, abilities, and competencies needed to perform the work of this position.
Applies Technology to Tasks - Selects and understands procedures, machines, or tools that will produce the desired results; identifies or solves problems in machines, computers, or other technologies as they are related to performing tasks.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Use spreadsheet software to enter and manipulate data using basic formulas such as addition, subtraction, multiplication, division, averages, and percentages.
4.
Create spreadsheets to track financial information such as fees, payments, bills, insurance, and contractual data.
5.
Create presentations or briefing documents with graphs, tables or charts using computers and varied software.
6.
Prepare reports and correspondence in final form utilizing word processing software.
7.
Use collaboration applications such as Microsoft SharePoint or Google Docs.
Technical Competence - Uses knowledge that is acquired through formal training or extensive on the job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
8.
Provide guidance to concessioners and staff on interpretation of laws and regulations related to concession management operations.
9.
Research concession laws and regulations to identify solutions or alternatives to problems or recurring issues.
10.
Respond to inquiries from staff and visitors on matters related to concession operations' rules, status of solicitations, contracts, and specific procedures.
11.
Participate in evaluating the effectiveness and productivity of a concession management program to identify areas for improvement.
12.
Assist in inspections of concessioner facilities to evaluate the quality of concession services.
13.
Verify conformity to contract requirements including operation and maintenance plans.
14.
Ensure payments are received in accordance with requirements of a contract and deposited in accordance with policy.
15.
Assist with periodic rate reviews of concession facilities and services.
Writing - Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
16.
Compose routine correspondence such as responses to inquiries and/or complaints.
17.
Prepare reports related to commercial services in accordance with established formats.
18.
Draft prospectus documents, requests for proposals, and requests for bids in accordance with standard formats and requirements.
19.
Maintain tracking logs, action items and transaction records for programs supported.
20.
Prepare reports from information on websites, in files or electronic records and/or from information gathered from individuals via in-person, telephone or e-mail contacts.
21.
Compose correspondence to field offices on such matters as changes in concessions procedures or requests for concession-related information.
Clerical - Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
22.
Establish and maintain electronic office files on contracts and projects.
23.
Provide guidance to managers and coworkers on administrative program requirements.
24.
Respond to general inquiries, providing requested information or forwarding to appropriate contact.
25.
Maintain supervisor's appointment calendar, making meeting and travel arrangements as necessary.
26.
Respond to request for general concessions information, status of solicitations, contract provisions, procedures in competing for concessions contracts or applying for permits.
27.
Track and compile correspondence and other written material on a project to maintain an administrative record.
Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
28.
Review business financial reports.
29.
Audit data records to ensure accuracy and completeness.
30.
Collaborate on projects with an interdisciplinary team related to commercial services and facility management.
31.
Review quantitative and qualitative feedback from customers to identify trends.
32.
Collect information on rates and service information from outside businesses to be used in rate comparability studies.