Pentagon Force Protection Agency Logo
Position Title
Telecommunications Equipment Operator
Agency
Pentagon Force Protection Agency
Announcement Number
DE-12126516-24-ER Opens in new window
Open Period
Wednesday, December 20, 2023 to Thursday, June 20, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2.
  • Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
  •  
    • Position title;
    • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
    • Agency; and,
    • Beginning and ending dates of appointment.
  •  
(limit characters)
3. You are eligible for this hiring category if you are a spouse of a member of the Armed Forces serving on active duty who has permanent change of station (PCS) orders (not for training).
  • Limited to the geographic area as specified in the PCS orders. This includes the surrounding area which people reasonably can be expected to travel daily to and from work.
  • Must relocate with the service member to be eligible.
  • Must be currently located in the commuting area to be authorized preference.
Supporting documentation: You are required to submit acceptable documentation of your eligibility for Military Spouse Preference which includes:

Documents required to be submitted with Application for Military Spouse Preference Eligible:
(NOTE: DoD agencies may require additional documentation. Please refer to the announcement to ensure that all required documentation is submitted with your application. It is highly recommended that you save all these documents to your USAJOBS account in order to facilitate applying to multiple positions.)

Military Spouses with prior Federal work experience:
  • Narrative resume
  • PCS orders
  • Marriage certificate or license
  • SF-50s, if applicable (e.g., LWOP, highest grade held, overseas appointments, etc.)
  • Documentation of performance rating of record (dated within the last 12 months), if applicable
  • Signed self-certification checklist
  • Veteran's preference documentation (e.g., DD-214, VA letter, Statement of Service), if applicable
  • Transcripts, if applicable
Military Spouses without prior Federal work experience:
  • Narrative resume
  • PCS orders
  • Marriage certificate or license
  • Signed self-certification checklist
  • Veterans' preference documentation (e.g. DD 214, VA letter, Statement of Service), if applicable
  • Transcripts, if applicable
(limit characters)
4. Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position?

If yes, confirm:
• you are located in the same local commuting area of the vacancy
• your grade is equivalent to or above the grade level of the vacancy or has greater promotion potential than the grade level of the vacancy
• your last performance rating of record is at least fully successful or the equivalent.

You will be required to submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, copy of your latest Notification of Personnel Action (SF-50), and most recent performance appraisal showing a rating of record that is at least fully successful or equivalent.  For more information, review https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/
(limit characters)
Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
2. Select the lowest grade you are willing to accept for this position. (limit characters)
Assessment 1
Thank you for applying to the Telecommunications Equipment Operator position, GS-0390-7/8/9, with the Pentagon Force Protection Agency. (limit characters)
1. MINIMUM QUALIFICATIONS GS-7
Select the one statement that best describes the experience that you possess that demonstrates your ability to perform the work of a Telecommunications Equipment Operator at the GS-7 grade level or equivalent pay band in the Federal Service or equivalent experience in the private or public sector.
(limit characters)
2. MINIMUM QUALIFICATIONS GS-8
Select the one statement that best describes the experience that you possess that demonstrates your ability to perform the work of a Telecommunications Equipment Operator at the GS-8 grade level or equivalent pay band in the Federal Service or equivalent experience in the private or public sector.
(limit characters)
3. MINIMUM QUALIFICATIONS GS-9
Select the one statement that best describes the experience that you possess that demonstrates your ability to perform the work of a Telecommunications Equipment Operator at the GS-9 grade level or equivalent pay band in the Federal Service or equivalent experience in the private or public sector.
(limit characters)
This position has Conditions of Employment that must be obtained prior to your start date and maintained for the duration of this employment (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
4. This position may require you to pass screening for illegal drug use prior to appointment and subsequent periodic drug screening thereafter. Are you willing to meet the drug testing requirements? (limit characters)
5. This position may require you to obtain and maintain a SECRET security clearance. Are you willing to meet the security clearance requirements? (limit characters)
6. Employees assigned to this position are designated as Mission Critical ("EMERGENCY") Employees. Mission Critical ("EMERGENCY") Employees are expected to report for, or remain at, work in dismissal or closure situations due to adverse weather conditions, natural disasters, or other emergency situations. Are you willing to meet the Mission Critical employee requirement? (limit characters)
7. This position is subject to recall 24/7 and the employee is required to work shifts; days off vary. Are you willing to accept this requirement? (limit characters)
8. Duty hours are not permanent and shift work is required in order to provide 24 hour, 7 days a week, 365 days per coverage. Are you willing to accept this requirement? (limit characters)
9. The potential to work up to 16 hours at a time does exists due to unscheduled absences and/or extreme circumstances such as natural disasters, terrorist attacks and other all hazards emergency or disaster situations. Are you willing to accept this requirement? (limit characters)
10. Retention in this position is contingent upon the successful completion and passing of all agency training requirements. Are you willing to accept these requirements? (limit characters)
11. The employee must obtain and maintain CPR/AED certification within 40 days of entry on duty. Are you able to meet this requirement? (limit characters)
12. The employee must obtain the DoD Hazmat Awareness certification within 40 days of entry on duty. Are you willing to meet this requirements? (limit characters)
13. The employee must obtain and maintain Pro Board DoD Telecommunicator I & II certification with 270 days of entry on duty. Are you willing to meet this requirement? (limit characters)
14. The employee must obtain and maintain International Academies of Emergency Dispatch (IAED) Emergency Medical Dispatch (EMD) and EMD-Quality (EMD-Q) Improvement Specialist certification within 270 day days of entry on duty. Are you willing to meet this requirement?

(limit characters)
15. There is potential for the employee to be exposed to extremely high levels of mental and emotional stress due to the nature incoming calls and incidents, emergency nature of the work, the rigid time constraints for response actions, the emotional state of the persons calling for service, and the nature and consequences of the decisions the employee is required to make. Do you understand and accept the above as conditions of employment? (limit characters)
16. Due to the nature of the position, the employee may be subject to verbal abuse during telephone conversations with members of the general public. Do you understand and accept this as a condition of employment? (limit characters)
17. The employee may be required to use hearing correction devices to augment their natural hearing in order to meet the requirements listed in accordance with the standards set forth in National Emergency Number Association (NENA) Hearing Standards for Public Safety Telecommunicators, Document 54-002, June 10, 2006. Are you willing to meet this requirement
(limit characters)
In this part you will respond to questions about your experience as it relates to the position for which you are applying. For each task question, choose the level description that best describes your experience and/or training. Your responses must be fully supported within the text of your resume. Failure to properly identify your experience may result in the lowering of your overall score and/or your disqualification for this position. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
18. Upholding privacy or confidentiality policies with respect to information received. (limit characters)
19. Understands and applies protection of the Privacy Act, Personally Identifiable Information (PII), classified, and Official Use Only (FOUO) information. (limit characters)
20. Conducts operational checks of communication equipment to identify recurring issues. (limit characters)
21. Utilizes an automation system to maintain logs, forms, recall information and status of calls processed in accordance with established data management. (limit characters)
22. Periodically performs preventive maintenance and backup procedures on telecommunications systems and equipment. (limit characters)
23. Conducts operational checks of communications and telephone equipment for operational effectiveness.
(limit characters)
24. Troubleshoots telecommunication systems and equipment to identify malfunctions. (limit characters)
25. Monitors closed circuit security devices, alarm systems, and incoming messages from telecommunication systems. (limit characters)
26. Conducts day-to-day operations of equipment used for telecommunication systems. (limit characters)
27. Extracts from telecommunication systems for reports. (limit characters)
28. Providing input to supervisor related to training needs of self or team to meet mission requirements. (limit characters)
29. Monitors and manages resources based on training requirements to ensure continued mission operations. (limit characters)
30. Uses 'non-technical' language to ensure effective communication with customers from all levels of understanding. (limit characters)
31. Responds to customer needs to resolve inquiries and emergencies situations.
(limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
32. INTEGRITY CERTIFICATION

Your ratings in this questionnaire are subject to evaluation and verification based on the documents you submitted. Please take this opportunity to review your responses to ensure their accuracy. By agreeing to the statement below, you are confirming that you: 1) understand this warning; 2) have reviewed your responses to this questionnaire for accuracy; and 3) have verified that your responses accurately describe your current level of experience and capability as reflected in your resume. Do you certify the accuracy of your responses?
(limit characters)