- Position Title
- Supv IT Specialist (CustSpt)
- Agency
- U.S. Census Bureau
- Announcement Number
- 23-OCSD-12131488-DE-KC Opens in new window
- Open Period
- Friday, September 22, 2023 to Friday, October 6, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a veteran who separated from active duty under honorable conditions AND you:
• have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
• are retired from active military service with a service-connected disability rating of 30% or more?
For more information, review USAJOBS Veterans resources: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/.
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
• have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
• are retired from active military service with a service-connected disability rating of 30% or more?
For more information, review USAJOBS Veterans resources: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/.
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
3.
Are you the spouse of a member of the Armed Forces who has been issued orders for a permanent change of station (PCS)? If yes, confirm that you are indicated on the PCS orders; and you
• have been married to the military member on or prior to the date of your spouse's PCS orders
• are relocating with your spouse to the new duty location AND
• have not previously been appointed using this authority under these orders.
-OR-
Are you the spouse of a member of the Armed Forces who retired with a disability rating at the time of retirement of 100 percent or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?
-OR-
Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?
For more information, review USAJOBS Veterans resources.
• have been married to the military member on or prior to the date of your spouse's PCS orders
• are relocating with your spouse to the new duty location AND
• have not previously been appointed using this authority under these orders.
-OR-
Are you the spouse of a member of the Armed Forces who retired with a disability rating at the time of retirement of 100 percent or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?
-OR-
Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?
For more information, review USAJOBS Veterans resources.
4.
Are you a current employee of the Department of Commerce (DOC) who meets the definition of surplus or displaced from a position in the competitive service? If yes, confirm you meet all of the following requirements:
• You are located in the same local commuting area of the vacancy;
• Your grade is equivalent to or below the grade level of the vacancy;
• Your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
• You are located in the same local commuting area of the vacancy;
• Your grade is equivalent to or below the grade level of the vacancy;
• Your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
5.
Were you employed overseas as an Appropriated Fund employee AND did you:
• complete 52 weeks of creditable overseas service in an appropriated fund position(s) as a family member during the time you accompanied a sponsor officially assigned to an overseas area; AND,
• receive a fully successful or better (or equivalent) performance rating; AND,
• return to the United States to resume residence less than 3 years ago?
For more information, review USAJOBS Former Overseas Employees Resources:https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/former-overseas-employees/
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50, and performance appraisal.
• complete 52 weeks of creditable overseas service in an appropriated fund position(s) as a family member during the time you accompanied a sponsor officially assigned to an overseas area; AND,
• receive a fully successful or better (or equivalent) performance rating; AND,
• return to the United States to resume residence less than 3 years ago?
For more information, review USAJOBS Former Overseas Employees Resources:https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/former-overseas-employees/
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50, and performance appraisal.
6.
Have you completed at least 1 year of continuous service immediately before separation from one or more non-temporary Foreign Service appointments https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#NontemporaryForeignService AND, your separation from a Foreign Service career-type appointment occurred in the last 3 years (individuals entitled to veteran's preference do not need to meet this 3-year requirement)?
- OR -
Have you completed at least 3 years of substantially continuous service under one or more non-temporary appointments https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#NontemporaryForeignService ; AND, your separation from a Foreign Service career-type appointment occurred in the last 3 years (individuals entitled to veteran's preference do not need to meet this 3-year requirement)?
- OR -
Have you completed at least 3 years of substantially continuous service under one or more non-temporary appointments https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#NontemporaryForeignService in Foreign Service immediately before separation from an unlimited, career-type appointment in that Service?
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your non-temporary status. If you are outside of the 3-year requirement but are entitled to veteran's preference, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (Member 4) or other proof of your service which includes Character of Service.
- OR -
Have you completed at least 3 years of substantially continuous service under one or more non-temporary appointments https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#NontemporaryForeignService ; AND, your separation from a Foreign Service career-type appointment occurred in the last 3 years (individuals entitled to veteran's preference do not need to meet this 3-year requirement)?
- OR -
Have you completed at least 3 years of substantially continuous service under one or more non-temporary appointments https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#NontemporaryForeignService in Foreign Service immediately before separation from an unlimited, career-type appointment in that Service?
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your non-temporary status. If you are outside of the 3-year requirement but are entitled to veteran's preference, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (Member 4) or other proof of your service which includes Character of Service.
7.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
8.
Are you a current or former temporary or term employee of a Land Management (LM) agency, i.e. Forest Service, Bureau of Land Management, National Park Service, Fish and Wildlife Service, Bureau of Indian Affairs, Bureau of Reclamation employee?
9.
Do you have a severe physical, psychiatric or mental disability that qualifies you for Schedule A Disability appointments?
If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review USAJOBS Individuals with Disabilities resources.
If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review USAJOBS Individuals with Disabilities resources.
10.
Do you claim Veterans' Preference?
A. No, I do not claim Veterans' Preference
B. 0-point Sole Survivorship Preference (SSP)
C. 5-point preference based on active duty in the U.S. Armed Forces (TP)
D. 10-point preference for non-compensable disability or Purple Heart (XP)
E. 10-point preference based on a compensable service connected disability of at least 10% but less than 30% (CP)
F. 10 point preference based on widow/widower or parent of a deceased veteran, or spouse or parent of a disabled veteran (XP)
G. 10-point preference based on a compensable service connected disability of 30% or more (CPS)
A. No, I do not claim Veterans' Preference
B. 0-point Sole Survivorship Preference (SSP)
C. 5-point preference based on active duty in the U.S. Armed Forces (TP)
D. 10-point preference for non-compensable disability or Purple Heart (XP)
E. 10-point preference based on a compensable service connected disability of at least 10% but less than 30% (CP)
F. 10 point preference based on widow/widower or parent of a deceased veteran, or spouse or parent of a disabled veteran (XP)
G. 10-point preference based on a compensable service connected disability of 30% or more (CPS)
Preferences
1.
Have you held a political appointment within the previous five-year period?
Assessment 1
Your resume and supporting documents must support the responses you select (Failure to provide a response below may result in further lack of consideration for this announcement).
1.
Do you have one year of specialized experience equivalent to the GS-13 level in the Federal service or other equivalent pay system that has equipped you to perform the major duties of this position? This specialized experience includes: Direct, hands-on experience with computer-based technologies that provide desktop computer and processing services, network-based automation, and office automation; History of acting as subject matter expert for computer-based and network-based equipment, systems, and services; and History of supervisory experience leading cross-functional teams.
2.
Please indicate which position(s) on your resume supports this response (include title, agency/organization, dates of experience (month/year to month/year) DO NOT COPY AND PASTE RESUME or state 'REFER TO RESUME'.
3.
From the following list, select all the supervisory duties you have performed (Select all that apply):
4.
From the following list, select all of the types of supervisory/leadership functions have you performed (Select all that apply):
5.
Select the one statement that most accurately reflects your experience providing end user support and system administration for Windows-based PCs, Laptops, and Virtual desktops:
6.
From the following list, indicate your experience setting priorities and developing, monitoring, and/or analyzing detailed program/project requirements and implementation schedules. (Select all that apply):
7.
From the following list, indicate your experience planning or managing IT related projects/initiatives that required you to personally prepare the following written documents. (Select all that apply):
8.
Select the one statement that most accurately reflects your experience leading an organization of information technology practitioners providing computer-based technologies and network-based automation to users with a highly visible and critical mission:
9.
From the following list, identify those that reflect your experience in the realm of customer service. (Select all that apply):
10.
Select the one statement that best describes your experience working with customers to assess needs, provide assistance, resolve problems and satisfy expectations and commitment to providing quality products and services:
11.
Select the one statement that best describes your experience working in an organization that is high pressured and requires deadlines to be met with consistency:
12.
From the following list, indicate your experience planning, implementing, supporting and monitoring program objectives and activities for service desk operations and evaluating their effectiveness and documenting results. (Select all that apply):
13.
Select the one statement that best describes your experience in the development and maintenance of standards, policies, agreements, and/or standard operating procedures:
14.
Select the one statement that best describes your experience communicating with IT staff and subject matter staff to understand requirements and constraints of both and to determine appropriate courses of action related to IT system implementation or deployment:
15.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and all supporting materials, including my resume, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled; I may be denied an appointment; or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that I will not be considered for employment if I do not respond "Yes" to this certification item.