Small Business Administration Logo
Position Title
Supervisory Administrative Officer
Agency
Small Business Administration
Announcement Number
DE-23-CSC-12132313 Opens in new window
Open Period
Monday, September 18, 2023 to Friday, September 29, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
3. Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
4. Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.

Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?

(limit characters)
Assessment 1
WARNING STATEMENT: Do not overstate or understate your level of experience and demonstrated capability. You should be aware that your ratings are subject to evaluation and verification based on the resume, and other relevant documents you submit, as well as through verification of references as appropriate. Deliberate attempts to falsify information may be grounds for disqualifying you or for dismissing you from the position following acceptance. The following questions will be used to determine your minimum qualifications for this position. (limit characters)
1. Carefully read the following descriptions of experience and education. Select the one that best describes your qualifications for the GS-12, Administrative Officer. Make sure your resume supports the response that you select. Mark only 1 response.
(limit characters)
2. To receive proper credit, please indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement.
Did you include month and year as well as average hours worked per week in your resume/application for each position stated? Please answer below:
(limit characters)
For each task in the following Competencies, choose the statement from the list below that best describes your experience and/or training. Please select only one letter for each item. (limit characters)
3. Researching appropriate administrative regulations, guidelines, policies and procedures.
(limit characters)
4. Communicates effectively with personnel at all levels of an organization.
(limit characters)
5. Communicating and providing guidance to staff on a wide variety of administrative issues.
(limit characters)
6. Working with other management officials to develop program goals.
(limit characters)
7. Working independently to find solutions to problems.
(limit characters)
8. To support the responses you provided to questions 3-7, please indicate the position(s) in your resume where you demonstrated Technical Competence in administrative activities and operations (provide position title, company and dates only).
(limit characters)
9. Reviewing and/or approving procurement activities.
(limit characters)
10. Preparing requisitions for the acquisition of goods or services, including justifications, Statements of Work, and sole source documentation, following all applicable procurement regulations and policies.
(limit characters)
11. Overseeing inventory of forms, supplies and equipment.
(limit characters)
12. Auditing employees' time and attendance records for missing or incorrect information.
(limit characters)
13. Overseeing a warehouse facility.
(limit characters)
14. Maintaining/updating office building security systems; accounts for and activates/deactivates security cards.
(limit characters)
15. Responding to security concerns during and after business hours.
(limit characters)
16. Documenting emergency and routine office building maintenance requirements, coordinates solutions and resolves issues.
(limit characters)
17. To support the responses you provided to questions 9-16, please indicate the position(s) in your resume where you demonstrated Financial Management (provide position title, company and dates only).
(limit characters)
18. Researching appropriate administrative regulations, guidelines, policies and procedures.
(limit characters)
19. Communicating with a variety of personnel at all levels in administrative management and support positions.
(limit characters)
20. Working with other management officials to develop program goals, policies, and administrative operations.
(limit characters)
21. Working independently to find solutions to problems.
(limit characters)
22. Auditing employees' property accountability records for missing or incorrect information.
(limit characters)
23. To support the responses you provided to questions 18-22, please indicate the position(s) in your resume where you demonstrated Administration and Management (provide position title, company and dates only).
(limit characters)
24. Auditing employee' time and attendance record for missing or incorrect information.
(limit characters)
25. Auditing employees' property accountability records for missing or incorrect information.
(limit characters)
26. Monitoring overtime usage for an organization.
(limit characters)
27. Conducting cost analyses using salary and benefit information.
(limit characters)
28. Resolving leave and time and attendance issues.
(limit characters)
29. To support the responses you provided to questions 24-28, please indicate the position(s) in your resume where you demonstrated Quality Assurance (provide position title, company and dates only).
(limit characters)
30. Supervising or leading a diverse staff.
(limit characters)
31. Developing performance objectives and effectively communicating performance expectations and/or metrics.
(limit characters)
32. Counseling, mentoring and coaching staff to ensure all productivity and quality standards are met efficiently and appropriately.
(limit characters)
33. Addressing minor disciplinary issues and effecting disciplinary actions, such as warnings and reprimands.
(limit characters)
34. Determining staffing requirements to accomplish goals and objectives.
(limit characters)
35. Providing advice, counsel, and instructions to employees on work and administrative matters.
(limit characters)
36. To support the responses you provided to questions 30-35, please indicate the position(s) in your resume where you demonstrated Leadership (provide position title, company and dates only).
(limit characters)
As previously explained, your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Deliberate attempts to falsify information may be grounds for disqualifying you or for dismissing you from the position/agency during the probation period. Please take this opportunity to review your responses to ensure their accuracy. By agreeing to the statement below, you are confirming that you: 1) Understand this warning; 2) Have reviewed your responses to this questionnaire for accuracy; and 3) Verify that your responses accurately describe your current level of experience and capability. (limit characters)
37. Failure to agree to the statement below will disqualify you from further consideration for the position.
(limit characters)
NOTE: It is the applicant's responsibility to verify that information entered, uploaded, or faxed (i.e., resume, veterans preference documentation, assessment questions and answers, and SF 50s) is accurate and received by the agency. (limit characters)