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Position Title
Supervisory Administrative Officer
Agency
Small Business Administration
Announcement Number
MP-23-CSC-12132315 Opens in new window
Open Period
Monday, September 18, 2023 to Friday, September 29, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
3. Merit Promotion and VEOA Candidates: You may be eligible to be considered competitively if you meet any of the following: You are a current, permanent (non-temporary) civilian employee on a competitive service appointment in a Federal agency or a former civilian Federal employee who achieved Career or Career-Conditional status with reinstatement eligibility, or a VEOA eligible; or an Interchange Agreement eligible (YOU MUST SUBMIT ADEQUATE SUPPORTING DOCUMENTATION, SUCH AS SF-50s SHOWING TENURE, GRADE, FULL PERFORMANCE LEVEL, TIME-IN-GRADE; INTERCHANGE AGREEMENT; DD-214 OR OTHER PROOF OF MILITARY SERVICE; ETC.).

Do you meet one of the following Competitive Merit Promotion Eligibilities listed below: (THIS IS A MANDATORY QUESTION: You must answer "Yes" or "No"  below in order to receive proper consideration).
I am a current Federal employee with career or career-conditional status.
I am a former Federal employee with career status.
I am a former Federal employee with career-conditional status who left Federal service within the past three years.
I am a former Federal employee with career-conditional status AND I am entitled to Veterans' Preference.
I am eligible to apply under the Veterans' Employment Opportunities Act of 1998 (VEOA).
(limit characters)
4. Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
5. Do you meet one of the following Non-Competitive Merit Promotion Eligibilities:
• Disabled veteran receiving 30% or more disability compensation from the VA;
• Transfer or reinstatement eligible: current Federal or former employee with career or career-conditional appointment in the competitive service that hold, or have previously held a career or career-conditional position at the same or higher grade level with the same or higher promotion potential as the position being announced; or,
• Individual eligible under other non-competitive appointment authorities such as: Veterans Recruitment Authority; Military spouses under E.O. 13473; Certain former overseas employees; Present and former Peace Corps, Vista or Action volunteers; Former White House staff; Present and former Foreign Service officers and employees; Certain National Guard technicians; Schedule A; OPM Interchange Agreement and Other Miscellaneous Authorities.

To verify your eligibility, you must submit supporting documents. For example, a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service; a copy of your Notification of Personnel Action, Standard Form 50 (SF-50); etc. All required documentation will be outlined in the Job Opportunity Announcement.
(limit characters)
6. Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.

Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?

(limit characters)
Assessment 1
WARNING STATEMENT: Do not overstate or understate your level of experience and demonstrated capability. You should be aware that your ratings are subject to evaluation and verification based on the resume, and other relevant documents you submit, as well as through verification of references as appropriate. Deliberate attempts to falsify information may be grounds for disqualifying you or for dismissing you from the position following acceptance. The following questions will be used to determine your minimum qualifications for this position. (limit characters)
1. Carefully read the following descriptions of experience and education. Select the one that best describes your qualifications for the GS-12, Administrative Officer. Make sure your resume supports the response that you select. Mark only 1 response.
(limit characters)
2. To receive proper credit, please indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement.
Did you include month and year as well as average hours worked per week in your resume/application for each position stated? Please answer below:
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For each task in the following Competencies, choose the statement from the list below that best describes your experience and/or training. Please select only one letter for each item. (limit characters)
3. Researching appropriate administrative regulations, guidelines, policies and procedures.
(limit characters)
4. Communicates effectively with personnel at all levels of an organization. (limit characters)
5. Communicating and providing guidance to staff on a wide variety of administrative issues.
(limit characters)
6. Working with other management officials to develop program goals.
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7. Working independently to find solutions to problems.
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8. To support the responses you provided to questions 3-7, please indicate the position(s) in your resume where you demonstrated Technical Competence in administrative activities and operations (provide position title, company and dates only).
(limit characters)
9. Reviewing and/or approving procurement activities.
(limit characters)
10. Preparing requisitions for the acquisition of goods or services, including justifications, Statements of Work, and sole source documentation, following all applicable procurement regulations and policies.
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11. Overseeing inventory of forms, supplies and equipment.
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12. Auditing employees' time and attendance records for missing or incorrect information.
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13. Overseeing a warehouse facility.
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14. Maintaining/updating office building security systems; accounts for and activates/deactivates security cards.
(limit characters)
15. Responding to security concerns during and after business hours.
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16. Documenting emergency and routine office building maintenance requirements, coordinates solutions and resolves issues.
(limit characters)
17. To support the responses you provided to questions 9-16, please indicate the position(s) in your resume where you demonstrated Financial Management (provide position title, company and dates only).
(limit characters)
18. Researching appropriate administrative regulations, guidelines, policies and procedures.
(limit characters)
19. Communicating with a variety of personnel at all levels in administrative management and support positions.
(limit characters)
20. Working with other management officials to develop program goals, policies, and administrative operations.
(limit characters)
21. Working independently to find solutions to problems.
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22. Auditing employees' property accountability records for missing or incorrect information.
(limit characters)
23. To support the responses you provided to questions 18-22, please indicate the position(s) in your resume where you demonstrated Administration and Management (provide position title, company and dates only).
(limit characters)
24. Auditing employee' time and attendance record for missing or incorrect information.
(limit characters)
25. Auditing employees' property accountability records for missing or incorrect information.
(limit characters)
26. Monitoring overtime usage for an organization.
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27. Conducting cost analyses using salary and benefit information.
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28. Resolving leave and time and attendance issues.
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29. To support the responses you provided to questions 24-28, please indicate the position(s) in your resume where you demonstrated Quality Assurance (provide position title, company and dates only).
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30. Supervising or leading a diverse staff.
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31. Developing performance objectives and effectively communicating performance expectations and/or metrics.
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32. Counseling, mentoring and coaching staff to ensure all productivity and quality standards are met efficiently and appropriately.
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33. Addressing minor disciplinary issues and effecting disciplinary actions, such as warnings and reprimands.
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34. Determining staffing requirements to accomplish goals and objectives.
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35. Providing advice, counsel, and instructions to employees on work and administrative matters.
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36. To support the responses you provided to questions 30-35, please indicate the position(s) in your resume where you demonstrated Leadership (provide position title, company and dates only).
(limit characters)
As previously explained, your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Deliberate attempts to falsify information may be grounds for disqualifying you or for dismissing you from the position/agency during the probation period. Please take this opportunity to review your responses to ensure their accuracy. By agreeing to the statement below, you are confirming that you: 1) Understand this warning; 2) Have reviewed your responses to this questionnaire for accuracy; and 3) Verify that your responses accurately describe your current level of experience and capability. (limit characters)
37. Failure to agree to the statement below will disqualify you from further consideration for the position.
(limit characters)
NOTE: It is the applicant's responsibility to verify that information entered, uploaded, or faxed (i.e., resume, veterans preference documentation, assessment questions and answers, and SF 50s) is accurate and received by the agency. (limit characters)