- Position Title
- Social Insurance Specialist (Claims Technical Expert)
- Agency
- Social Security Administration
- Announcement Number
- SB-12151185-24-MDC Opens in new window
- Open Period
- Tuesday, October 3, 2023 to Tuesday, October 24, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Are you a current SSA employee applying for reassignment, change to lower grade, or repromotion to a grade you previously held on a permanent basis? Select yes if you currently hold or previously held a permanent position at or above the grade level(s) posted in this vacancy announcement. (NOTE: If the posted position has higher promotion potential than you have held on a permanent basis, you must apply for promotion to receive consideration.)
OR
Are you applying for non-competitive consideration? Select yes if you are an SSA employee currently serving under one of the following appointment types: Schedule A 213.3102(u) for individuals with disabilities; temporary/term appointment for 30% or more disabled veterans; or Veterans Recruitment Appointment (Note: Employees serving on VRA appointments are only eligible for non-competitive consideration for positions at GS-11 or below).
OR
Are you applying for non-competitive consideration? Select yes if you are an SSA employee currently serving under one of the following appointment types: Schedule A 213.3102(u) for individuals with disabilities; temporary/term appointment for 30% or more disabled veterans; or Veterans Recruitment Appointment (Note: Employees serving on VRA appointments are only eligible for non-competitive consideration for positions at GS-11 or below).
Please read the questions carefully. Responding "No" may result in loss of further consideration.
2.
Are you a current SSA employee applying for promotion? Select yes if you have 52 weeks at the next lower grade AND you have not held a permanent position at the grade level(s) posted in this vacancy announcement, OR if this position has higher promotion potential than the positions you have held on a permanent basis.
Preferences
1.
Please enter your Employee Common ID (ECI). Your ECI can be found on the first page of Employee Data. NOTE: The Employee Data website is only viewable from within SSA's firewall.
2.
Would you accept a temporary appointment?
Assessment 1
Please answer yes or no to the statements below
Select “Yes” or “No” to the following question(s).
1.
I have 52 weeks of specialized experience equivalent to the GS-11 grade level in the Federal Service by the closing date of the announcement. Specialized experience is experience that is in or directly related to the work of the position. Please refer to the vacancy announcement for examples of specialized experience.
2.
Are you currently in good standing?
CAUTION: Employees are not in good standing when they are placed on an OPS plan, and remain in not in good standing until they meet one of the following conditions:
In good standing information can be found on the first page of Employee Data. NOTE: The Employee Data website is only viewable from within SSA's firewall.
CAUTION: Employees are not in good standing when they are placed on an OPS plan, and remain in not in good standing until they meet one of the following conditions:
- Successful completion of the OPS plan;
- Following the unsuccessful completion of the OPS, receive a successful rating for a new appraisal period under a new plan for a new position (if applicable based on the effectuated performance-based action); or
- Voluntarily change positions prior to completing the OPS.
In good standing information can be found on the first page of Employee Data. NOTE: The Employee Data website is only viewable from within SSA's firewall.
3.
Please select the statement that best describes your status.
Please answer yes or no to the statements below.
Note: Submission of this electronic questionnaire is certification that all responses are true to the best of your knowledge. Materially false, fictitious or fraudulent statements or representations are subject to disciplinary action.
4.
Serve as the office expert in a specific complex subject matter (e.g. SSI offsets, open applications, and reopenings, etc.). (6 points)
5.
Review/approve payments for unique cases and/or other cases designated for special handling (e.g., SSI start dates, force payments, attorney fee determinations, WEP/GPO). (6 points)
6.
Develop, analyze and provide feedback on local procedures to implement new or revised policies involving Social Security programs (e.g., standard operating procedures, etc.). (6 points)
7.
Develop, adjudicate or process post-entitlement/eligibility Title II and/or Title XVI claims/actions. (2 points)
8.
Review and evaluate new policy changes, make recommendations concerning local office or unit workload changes (e.g. IRD reviews or local procedures, etc.) or conduct surveys of visitors and callers to obtain data for analysis. (8 points)
9.
Develop and accurately adjudicate the most complex/critical cases and workloads (e.g., class action court cases, congressional inquiries, complex payment issues, etc.). (6 points)
10.
Obtain and examine information to identify and resolve questionable issues and processes. (4 points)
11.
Manage pending work in addition to processing one-time or special assignments. (8 points)
12.
Provide assistance to other team members and makes recommendations on work activities. (6 points)
13.
Manage changing workloads, priorities and/or work assignments to achieve desired results on a consistent basis. (4 points)
14.
Conduct non-routine group training sessions for newly established policies and procedures and for refresher and remedial training needs, both inside and outside of the office. (8 points)
15.
Conduct pre-retirement seminars or other public speaking events on Social Security topics. (4 points)
16.
Obtain information from individuals who are uncooperative and analyzes that information to determine an appropriate course of action. (2 points)
17.
Develop written training materials, guides and instructional aides. (8 points)
18.
Write special determinations, standard operations procedures and policies. (6 points)
19.
Create concise and understandable charts, graphs and other briefing materials. (2 points)
20.
Conduct or lead studies to identify, evaluate, or recommend technical solutions. (6 points)
21.
Conduct formal quality reviews of claims related work. (6 points)
22.
Serve as an instructor or mentor for a technical training course. (2 points)