- Position Title
- Digital Communications Specialist
- Agency
- Patent and Trademark Office
- Announcement Number
- TMCO - OCCO-24-12155360-DE Opens in new window
- Open Period
- Wednesday, October 4, 2023 to Wednesday, October 18, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent. For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
3.
Are you a current or former Federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent. For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Select the lowest grade you are willing to accept for this position.
2.
How did you hear about USPTO Job possibilities? (No Choice Limit)
3.
Have you held a political appointment within the previous five-year period?
4.
If you are a current or former Federal civilian employee, by what agency/office or Department of Commerce bureau are you employed?
5.
If you answered "Other" to the above question, please enter the agency and organization.
Assessment 1
Thank you for your interest in the Digital Communications Specialist position with the United States Patent and Trademark Office (USPTO). Your resume and the responses you provide will be used to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit your application.
Specialized Experience is experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service.
1.
GS12: Candidates for the GS-12 grade level must have at least 52 weeks of specialized experience equivalent to the GS-11 grade level in the Federal service. Do you meet the below specialized experience requirements for this position?
- Experience researching, developing, and executing new ways to maximize the use of digital tools (website, mobile, web analytics tools, and other emerging online platforms).
- Experience developing online/web standards, processes and/or policies governing the usage of digital tools for an organization.
- Experience creating content within a content management system (Drupal/Wordpress/etc) for an organizational website.
- Experience working on a team that prioritizes improvements through an agile development process.
2.
GS13: Candidates for the GS-13 grade level must have at least 52 weeks of specialized experience equivalent to the GS-12 grade level in the Federal service. Do you meet the below specialized experience requirements for this position?
- Experience researching, developing, and executing new ways to maximize the use of digital tools (website, mobile, web analytics tools, and other emerging online platforms).
- Experience developing and implementing online/web standards, processes and/or policies governing the usage of digital tools for an organization.
- Experience managing content and/or development within a content management system (Drupal/Wordpress/etc) for an organizational website.
- Experience planning, organizing, and leading a team that prioritizes improvements through an agile development process.
For each of the following items, select the one statement that most accurately describes your training and experience carrying out each task using the scale provided below.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
3.
Determines, reviews, and oversees web developers tasks and assesses the work of the team ensuring it meets standards and is approved.
4.
Analyzes and alerts management to urgent or important issues regarding the website; and solicits the submission of suitable content from customers and stakeholders in keeping with organization's mission.
5.
Develops and executes plans to maximize the use of the public website and emerging online platforms to communicate with employees, the public, and stakeholders.
6.
Serves as an expert advisor and project manager for the continued development of an organization's website within a larger Information Technology (IT) portfolio.
7.
Provides creative and innovative ideas to continuously develop the website in order to better serve employees and stakeholders and to increase efficiency.
8.
Utilizes a web content management system, to devise and execute enhancements and maintenance for the public facing website.
9.
Reorganizes website content for effectiveness and efficiency of information access and dissemination, and ensures operational integrity of features to minimize disruption in customers' ability to conduct business.
10.
Develops new webpages or sites about strategic communication initiatives to educate, inform, promote and advocate on behalf of programs and functions.
11.
Plans, organizes, and leads projects that promote high-level policy goals, requiring highly sophisticated web development and design processes to meet changing customer needs.
12.
Monitors and moderates webpage comments to identify trends that improve the website experience.
13.
Analyzes, reviews, and reports on effectiveness of online campaigns in an effort to maximize results; and recommends new or revised strategies as data warrants.
14.
Researches best practices in web design and other emerging digital trends within government and the private sector and assesses how to incorporate these practices in an organization.
15.
Provides advisory service to internal customers regarding how best to utilize existing online communications tools such as the organization's website to reach stakeholders and achieve organizational goals.
16.
Represents on various teams and/or councils related to web content and governance, mobile technology, open government, and other areas as needed by the agency/organization.
17.
Coordinates issue announcements, prepares advisories and recommendations, obtains group consensus, and resolves communications content and governance issues.