- Position Title
- Medical Support Assistant (Office Automation)
- Agency
- Military Treatment Facilities under DHA
- Announcement Number
- HSJW232013792088 Opens in new window
- Open Period
- Wednesday, October 11, 2023 to Monday, October 23, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
Assessment 1
Thank you for your interest in a Medical Support Assistant (Office Automation), GS-0679-05 position with the Department of Defense, Defense Health Agency. Your resume and the responses you provide to this assessment questionnaire will be used to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit your application.
1.
Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform the work of a Medical Support Assistant (Office Automation) at the GS-05 grade level or equivalent pay band in the Federal Service.
Select “Yes” or “No” to the following question(s).
2.
This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors. Are you able to type at least 40 WPM based on a 5 minute sample with 3 or fewer errors?
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Maintain patient appointment schedules to prevent conflicts in patient care and/or treatment.
4.
Operate office automation tools to cancel patient appointments.
5.
Extract information from various hospital programs to compile data for reports.
6.
Understand medical terminology to accurately enter information on patient's injuries.
7.
Utilize various editing formats to type a variety of materials.
8.
Schedule patient's medical appointments to support the outpatient clinic.
9.
Apply medical terminology to enter data into patient medical records.
10.
Operate office automation tools to confirm patient appointments.
11.
Operate office automation tools to ensure accuracy in monthly reports.
12.
Transcribe data to complete request forms in accordance with established procedures.
13.
Verify patients' eligibility in database for beneficiary information.
14.
Communicate orally to provide adequate customer service.
15.
Operate various communication systems such as emergency phone lines to communicate with emergency medical personnel.
16.
Communicate with customers to answer questions
17.
Receive phone calls to provide general hospital information.
18.
Your responses to the Announcement and Assessment Questionnaires, along with your resume and all supporting documentation are subject to evaluation and verification to ensure accuracy. Please take this opportunity to review your responses to ensure their accuracy.