USA Staffing

Position Title: Single Family Housing Specialist
Agency: Assistant Secretary for Housing-Federal Housing Commissioner
Announcement Number: 23-HUD-3102-P Opens in new window
Open Period: Monday, October 30, 2023 to Monday, November 13, 2023

For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.

1. Do you claim Veterans’ Preference?

A. No, I do not claim Veterans' Preference

B. 0-point Sole Survivorship Preference (SSP)

C. 5-point preference based on active duty in the U.S. Armed Forces (TP)

D. 10-point preference for non-compensable disability or Purple Heart (XP)

E. 10-point preference based on a compensable service connected disability of at least 10% but less than 30% (CP)

F. 10 point preference based on widow/widower or parent of a deceased veteran, or spouse or parent of a disabled veteran (XP)

G. 10-point preference based on a compensable service connected disability of 30% or more (CPS)

2. Are you a surplus or displaced Federal employee eligible under the Career Transition Assistance Plan (CTAP)? Click CTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

A. Yes

B. No

3. Are you a displaced Federal employee eligible under the Interagency Career Transition Assistance Plan (ICTAP)? Click ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

A. Yes

B. No

1. Select the location(s) you want to be considered for. You must choose at least one location.

A. Santa Ana, CA

B. Denver, CO

C. Washington, DC

D. Atlanta, GA

E. Oklahoma City, OK

F. Tulsa, OK

G. Philadelphia, PA

2. Are you currently serving or have served in the last five years in a Political Appointment in the Federal Government?

A. Yes

B. No

3. If you were born a male after December 31, 1959, and are at least 18 years of age, have you registered with the Selective Service System (select "Not applicable" if this question does not apply to you)?

A. Yes

B. No

C. No, but I have an approved exemption

D. Not applicable

4. Are you a current Federal employee?

A. Yes

B. No

5. If you are, or ever were a Federal civilian employee, indicate the pay plan and grade level or pay band of the highest graded position you have ever held. (limit 250 characters)

6. I am interested in having my application shared with other HUD hiring managers. I understand that electing this option will not impact my chances of selection from this vacancy announcement and does not guarantee that a similar vacancy announcement will be opened by another hiring manager for which I can be considered or selected. Please select one or more of the following HUD Program Offices that you authorize to receive your application information. If you do not wish for your application to be shared, please select "Please do not share my application information with other HUD hiring managers.

A. Center for Faith-Based and Neighborhood Partnerships

B. Congressional/Intergovernmental Relations

C. Ginnie Mae (GNMA)

D. Office of the Assistant Secretary for Administration

E. Office of the Chief Financial Officer (OCFO)

F. Office of the Chief Human Capital Officer (OCHCO)

G. Office of the Chief Information Officer (OCIO)

H. Office of the Chief Procurement Officer (OCPO)

I. Office of Community Planning and Development (CPD)

J. Office of Departmental Equal Employment Opportunity (ODEEO)

K. Office of Fair Housing and Equal Opportunity (FHEO)

L. Office of Field Policy and Management (FPM)

M. Office of General Counsel (OGC)

N. Office of Housing

O. Office of Lead Hazard Control and Healthy Homes (OLHCHH)

P. Office of Policy Development and Research (PD&R)

Q. Office of Public Affairs (OPA)

R. Office of the Secretary

S. Public and Indian Housing (PIH)

T. Please do not share my application information with other HUD hiring managers.

Specialized experience for the GS-14 grade level is one year of experience at the GS-13 level, or equivalent that has equipped you with the knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience includes:

- Experience with all rules and regulations governing the mortgage servicing industry; AND
- Experience utilizing practices and procedures common to the mortgage servicing industry; AND
- Experience conducting studies and leading projects in support of program planning, development, and evaluation; AND
- Experience leading compliance reviews of mortgage servicing institutions

Select “Yes” or “No” to the following question(s).

1. I am qualified at the GS-14 level, because I have at least one year (52 weeks) of specialized experience equivalent to the GS-13 level as described above.

A. Yes

B. No

2. Make sure experience is clearly documented in your resume. Please give the dates/resume reference when you gained this experience so it may be found to ensure you receive proper credit. (limit 250 characters)

3. I have planned and performed the following duties as they relate to research and analysis.

A. Conducted research or studies and provided recommendations for revisions in applicable policies and procedures.

B. Consolidated results of analysis into an overall report for presentation to management.

C. Participated in the monitoring, tracking, and evaluation of the effectiveness of program policies and procedures.

D. None of the above.

4. Indicate your experience(s) gathering and evaluating information and data.

A. I have applied analytical and evaluating methods, theories, and techniques to provide recommendations on technical issues (e.g., researching and analyzing official documents, compiling, and charting statistical data, gathering, summarizing, and analyzing information for incorporation into final reports, carrying out specified portions or segments of specific projects).

B. I have tracked and monitored completion of office assignments and prepared reports that evaluate results and document any trends.

C. I have conducted analysis, reviews, and studies of operational and administrative programs and processes in order to provide recommended solutions and improvements for the efficiency of the office.

D. I have not performed any of the above tasks.

5. Which of the following best represents your experience with monitoring mortgage servicers for compliance with federal or state requirements?

A. I have performed quality control review of a mortgage servicer

B. I have analyzed a mortgage servicer's internal controls for compliance with state and federal requirements

C. I have conducted risk management activities related to ensuring that mortgage servicers are properly servicing loans

D. I have reviewed and evaluated financial statements to determine that an entity is financially stable and to assess its financial condition

E. None of the above

6. Please indicate where in your resume this experience can be found. Title and dates are sufficient (limit 250 characters)

7. Please select all the following written communication related tasks you have performed

A. I have drafted report products and made recommendations for both technical and nontechnical audiences, including managerial, stakeholder, or public audience

B. I have experience incorporating managerial and stakeholder edits into sensitive written products

C. I have experience reviewing and editing others' writing for accuracy, technical competency, and adherence to standards for reports or research summaries

D. I have reviewed and edited the completeness and sufficiency of reports or research summaries and the associated work papers or related evidence

E. I have experience writing responses to inquiries involving program and policy questions

F. I do not have any of the experiences above

8. Which of the following best describes your experience(s) communicating verbally?

A. I have served as a representative in dealing with managers and employees. This included acquiring, clarifying, or exchanging facts and information needed to complete assignments

B. I have presented briefs and technical data to managers/executives

C. I have conducted discussions and participated in work groups as a program representative with the purpose of influencing, motivating, and/or persuading persons or groups. This included using communication skills to approach individuals or groups who are skeptical or in disagreement to obtain the desired effect

D. I have experience communicating with a full range of internal and external individuals or groups, including peers, managers/executives, other Federal Agencies, and/or industry groups

E. None of the above

9. Choose the response that best describes your experience communicating with others on programmatic and technical matters.

A. I have experience explaining, orally or in writing, programs, and technical requirements to internal and external stakeholders. This experience includes speaking or writing to individual(s) dealing with complex situations

B. I have experience explaining, orally and in writing, programs and technical requirements to employees and clients, internal staff, industry groups, and the public to address and resolve issues that required tact and diplomacy

C. I have experience serving as an agency representative in dealing with employees, clients, and the public on non-controversial issues

D. None of the above

10. Please indicate where in your resume this experience can be found. Title and dates are sufficient. (limit 250 characters)

11. Which of the following do you have experience performing?

A. Servicing compliance

B. Servicer reviews or examinations

C. FHA servicing and loss mitigation

D. Servicing quality control for an FHA Lender or GSE approved seller/servicer

E. Loan level and portfolio analysis

F. FHA reverse mortgage servicing

G. None of the above

12. Select the skills you are proficient in using to analyze, manipulate, and present complex data or information

A. Performing queries against a data warehouse

B. Uploading and downloading data from/to systems

C. Linking data between spreadsheets

D. Applying conditional formatting

E. Creating and using pivot tables

F. Presenting data in charts and graphs

G. Performing trend analysis and identifying patterns

H. None of the above

13. Which of the following do you have experience performing? Select all that apply.

A. Analyzing borrower financial information for the purpose of servicing loss mitigation

B. Problem solving related to real estate property title

C. Problem solving and analysis related to loan modifications, partial claims, or payment deferrals

D. Oversight or analysis of servicer operations related to FHA or other investor/agency requirements for office facilities, employee requirements and all other functional and operational requirements

E. Quality control and compliance reviews to identify servicing non-compliance on single family mortgage loans

F. None of the above

14. Please indicate where in your resume this experience can be found. Title and dates are sufficient. (limit 250 characters)

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