USA Staffing

Position Title: Management and Program Analyst
Agency: Assistant Secretary for Housing-Federal Housing Commissioner
Announcement Number: 23-HUD-3104-P Opens in new window
Open Period: Friday, October 27, 2023 to Thursday, November 9, 2023

For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.

1. Do you claim Veterans’ Preference?

A. No, I do not claim Veterans' Preference

B. 0-point Sole Survivorship Preference (SSP)

C. 5-point preference based on active duty in the U.S. Armed Forces (TP)

D. 10-point preference for non-compensable disability or Purple Heart (XP)

E. 10-point preference based on a compensable service connected disability of at least 10% but less than 30% (CP)

F. 10 point preference based on widow/widower or parent of a deceased veteran, or spouse or parent of a disabled veteran (XP)

G. 10-point preference based on a compensable service connected disability of 30% or more (CPS)

2. Are you a surplus or displaced Federal employee eligible under the Career Transition Assistance Plan (CTAP)? Click CTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

A. Yes

B. No

3. Are you a displaced Federal employee eligible under the Interagency Career Transition Assistance Plan (ICTAP)? Click ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

A. Yes

B. No

1. Select the location(s) you want to be considered for. You must choose at least one location.

A. Santa Ana, CA

B. Denver, CO

C. Washington, DC

D. Atlanta, GA

E. Oklahoma City, OK

F. Tulsa, OK

G. Philadelphia, PA

2. Are you currently serving or have served in the last five years in a Political Appointment in the Federal Government?

A. Yes

B. No

3. If you were born a male after December 31, 1959, and are at least 18 years of age, have you registered with the Selective Service System (select "Not applicable" if this question does not apply to you)?

A. Yes

B. No

C. No, but I have an approved exemption

D. Not applicable

4. Are you a current Federal employee?

A. Yes

B. No

5. If you are, or ever were a Federal civilian employee, indicate the pay plan and grade level or pay band of the highest graded position you have ever held. (limit 250 characters)

6. I am interested in having my application shared with other HUD hiring managers. I understand that electing this option will not impact my chances of selection from this vacancy announcement and does not guarantee that a similar vacancy announcement will be opened by another hiring manager for which I can be considered or selected. Please select one or more of the following HUD Program Offices that you authorize to receive your application information. If you do not wish for your application to be shared, please select "Please do not share my application information with other HUD hiring managers.

A. Center for Faith-Based and Neighborhood Partnerships

B. Congressional/Intergovernmental Relations

C. Ginnie Mae (GNMA)

D. Office of the Assistant Secretary for Administration

E. Office of the Chief Financial Officer (OCFO)

F. Office of the Chief Human Capital Officer (OCHCO)

G. Office of the Chief Information Officer (OCIO)

H. Office of the Chief Procurement Officer (OCPO)

I. Office of Community Planning and Development (CPD)

J. Office of Departmental Equal Employment Opportunity (ODEEO)

K. Office of Fair Housing and Equal Opportunity (FHEO)

L. Office of Field Policy and Management (FPM)

M. Office of General Counsel (OGC)

N. Office of Housing

O. Office of Lead Hazard Control and Healthy Homes (OLHCHH)

P. Office of Policy Development and Research (PD&R)

Q. Office of Public Affairs (OPA)

R. Office of the Secretary

S. Public and Indian Housing (PIH)

T. Please do not share my application information with other HUD hiring managers.

Specialized experience for the GS-14 grade level is one year of experience at the GS-13 level, or equivalent that has equipped you with the knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience includes:

- Applying qualitative or quantitative methods to assess and improve effectiveness of single-family mortgage program operations; AND
- Conducting analysis of single-family mortgage servicing compliance and quality control, or similar initiatives within the single family mortgage servicing industry; AND
- Interpreting and applying a comprehensive range of laws, policies, and regulations applicable to single family mortgage servicing.

Select “Yes” or “No” to the following question(s).

1. Do you have one year of experience at the GS-13 level, or equivalent, applying qualitative or quantitative methods to assess and improve effectiveness of single-family mortgage program operations?

A. Yes

B. No

2. Please specify where you documented the above experience in your resume. (Indicate place of employment, job title, and length of time performing the duties). (limit 250 characters)

Select “Yes” or “No” to the following question(s).

3. Do you have one year of experience at the GS-13 level, or equivalent, conducting analysis of single-family mortgage servicing compliance and quality control, or similar initiatives within the single family mortgage servicing industry?

A. Yes

B. No

4. Please specify where you documented the above experience in your resume. (Indicate place of employment, job title, and length of time performing the duties). (limit 250 characters)

Select “Yes” or “No” to the following question(s).

5. Do you have one year of experience at the GS-13 level, or equivalent, interpreting and applying a comprehensive range of laws, policies, and regulations applicable to single family mortgage servicing?

A. Yes

B. No

6. Please specify where you documented the above experience in your resume. (Indicate place of employment, job title, and length of time performing the duties). (limit 250 characters)

7. Please select from the following list the programs with which you have demonstrated experience interpreting and implementing single family housing policies and activities. Select all that apply.

A. Servicing Quality Control

B. Loss Mitigation

C. Delinquency Data/Reporting

D. Servicing Compliance

E. I do not have any experience working with single family policies or activities

8. Select all the answer(s) that describe your experience developing and interpreting procedures and policies; interpreting single family housing legislation and regulations; and providing solutions.

A. Interpreted and implemented various aspects of single-family housing legislation and regulations

B. Assessed risk management implications of proposed legislation and regulations and recommended procedures and policies to implement

C. Developed specific procedures and program policies for review and approval by management officials

D. Independently interpreted and applied statutes and regulations to resolve problems and issues

E. Prepared and presented analytical information to explain or justify decision, conclusions, findings, and recommendations to senior management officials within the organization

F. Developed comprehensive material for reports, briefings, or meetings of senior management officials on issues

G. None of the above

Select “Yes” or “No” to the following question(s).

9. Do you have experience in the development, implementation and/or ongoing administration of an IT operating system related to quality control, compliance, loss mitigation or mortgage delinquency reporting?

A. Yes

B. No

10. Please specify where you documented the above experience in your resume. (Indicate place of employment, job title, and length of time performing the duties) (limit 250 characters)

11. Select the statement that best describes your level of experience applying analytical and evaluations methods to an array of management assessments, studies and surveys and recommend solutions

A. I have experience using qualitative and quantitative analyses to organize, conduct and lead comprehensive management studies to assess the improvement and effectiveness of housing programs, present accurate findings and make recommendations to management or other officials

B. I have experience using qualitative and quantitative analyses to participate in management studies to assess the improvement and effectiveness of housing programs, present accurate findings and make recommendations to management or other officials

C. I have experience using analyses to assess the improvement and effectiveness of housing programs and present accurate findings

D. I do not have any experience related to using structured detailed and extensive analyses to assess programs

Select “Yes” or “No” to the following question(s).

12. Do you have experience developing briefings and delivering associated content for senior management officials and external program stakeholders?

A. Yes

B. No

13. Please specify where you documented the above experience in your resume. (Indicate place of employment, job title, and length of time performing the duties) (limit 250 characters)

14. Please choose all of the following programs which you have provided analyses and evaluation and interpreted and explained for senior management officials within the single-family mortgage industry. Select all that apply

A. Servicer Operations

B. Servicing Quality Control

C. Loss Mitigation

D. Delinquency Data/Reporting

E. Servicing Compliance

F. Reverse Mortgage Servicing

G. Mortgage Insurance Claim Processing

H. None of the above

15. Which of the following best describes your experience with preparing written replies to inquiries relating to the mortgage servicing industry?

A. I am the person responsible for preparing replies related to the mortgage servicing industry

B. I have been the person responsible for preparing similar replies, but they have not been related to the mortgage servicing industry

C. I have contributed portions of replies related to the mortgage servicing industry

D. I have contributed portions of similar replies, but they have not been related to the mortgage servicing industry

E. I do not have such experience

Select “Yes” or “No” to the following question(s).

16. Do you have experience writing and editing policy and programmatic documents?

A. Yes

B. No

17. Please specify where you documented the above experience in your resume. (Indicate place of employment, job title, and length of time performing the duties) (limit 250 characters)

18. Choose the statement(s) that describe the verbal and briefing communications you have worked with to present written information to varied audiences. (Choose all that apply.)

A. I have developed written materials for briefings, meetings, or conferences and orally presented the material

B. I have contributed to the development of written materials for various audiences

C. I have drafted reports, memoranda, and correspondence for signature by higher-level officials

D. I have edited reports for accuracy, adherence to policy, organization of material, clarity of expression, and appropriateness for the intended audience

E. None of the above

19. I have experience communicating with internal and external management, mortgage industry, housing stakeholders, homeowners, consumers, or government officials in all of the following: (Choose all that apply.)

A. Operational Changes

B. System Enhancements

C. Program Requirement Changes

D. Stakeholder Feedback

E. Program Problem Resolution

F. None of the above

Select “Yes” or “No” to the following question(s).

20. Do you have experience conducting training sessions?

A. Yes

B. No

21. Please specify where you documented the above experience in your resume. (Indicate place of employment, job title, and length of time performing the duties) (limit 250 characters)

22. Choose the statement that best describes your experience working with team members

A. I have experience working as a team member, serving as the knowledge base, and meeting commitments

B. I have experience being flexible while focusing on the objectives of the project

C. I have experience establishing courses of action to accomplish specific goals

D. I have experience making well-reasoned and timely decisions based on careful, objective review and informed analysis of available considerations and factors

E. I have experience in setting a good example of how to do the job: demonstrating personal integrity, responsibility, and accountability and providing advice and assistance to help others accomplish their work

F. I have none of the experiences noted above

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