- Position Title
- Miscellaneous Clerk And Assistant (Seasonal) DIRECT HIRE - Incentive Eligible - 12-Month Register
- Agency
- Internal Revenue Service
- Announcement Number
- 24-12170708O-WID-0303-4T5 Opens in new window
- Open Period
- Monday, October 16, 2023 to Wednesday, May 1, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
This position has an age requirement. Enter or select your date of birth.
3.
IRS CTAP Candidate - Are you a current displaced or surplus IRS employee and:
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
- you are located either within or outside the local commuting area of this vacancy, AND
- your grade is equivalent to or below the grade level of this vacancy, AND
- your position has the same or higher promotion potential of this vacancy, AND
- your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
4.
Treasury CTAP Candidate - Are you a current displaced or surplus Department of Treasury (non-IRS) employee and:
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
- you are located within the same local commuting area of this vacancy, AND
- your grade is equivalent to or below the grade level of this vacancy, AND
- your position has the same or higher promotion potential of this vacancy, AND
- your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
5.
ICTAP Candidate - Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position and:
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
- you are located within the same local commuting area of this vacancy, AND
- your grade is equivalent to or below the grade level of this vacancy, AND
- your position has the same or higher promotion potential of this vacancy, AND
- your last performance rating of record is at least fully successful or the equivalent?
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
6.
U.S. Citizen Candidate - Are you a U.S. citizen (either by birth or naturalization) or national of the United States?
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location. You may only select up to 1 location(s).
2.
Select the lowest grade you are willing to accept for this position.
3.
Employees of the Internal Revenue Service (IRS) must demonstrate the highest level of ethics and integrity. Former employees will be subject to a screening of their prior performance and conduct with the Service, and all other applicants may be subject to reference checks of prior employment. Your responses to the following questions will be verified; Applicants providing false information may be made ineligible and will be subject to debarment for future employment opportunities with the IRS.
Please select the response that best describes your current or prior employment with the IRS. If you never worked for the Internal Revenue Service, you must select the last response "Not applicable."
Please select the response that best describes your current or prior employment with the IRS. If you never worked for the Internal Revenue Service, you must select the last response "Not applicable."
4.
Employees of the Internal Revenue Service (IRS) must demonstrate the highest level of ethics and integrity, and must be in compliance with all Federal Tax requirements. Applicants being considered for employment with the IRS will be subject to a tax check. You can "Get Your Tax Record" at http://www.irs.gov/ (https://www.irs.gov/individuals/get-transcript) and check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. Applicants not in compliance will be determined unsuitable for employment with IRS. Your responses to the following questions will be verified; Applicants providing false information may be made ineligible and will be subject to debarment for future employment opportunities with the IRS.
Please select the response that best describes your compliance with all Federal Tax requirements. You will be subject to a tax check that will verify your response to this question.
Please select the response that best describes your compliance with all Federal Tax requirements. You will be subject to a tax check that will verify your response to this question.
5.
The following question is regarding your Selective Service status. If you are a male born after December 31, 1959, and are at least 18 years of age, civil service employment law (5 U.S.C. 3328) requires that you must be registered with the Selective Service System, unless you meet certain exemptions under Selective Service law. If you are required to register but knowingly and willfully fail to do so, you are ineligible for appointment by executive agencies of the Federal Government (5 CFR 300.704). Visit http://www.sss.gov/ for additional information.
6.
If you are a current Federal employee, by what agency and organization are you employed?
7.
If you selected "Other", please enter the agency and organization.
8.
If you are a current Federal employee, what is your duty station? [City, State]
9.
If you are a Federal employee, under what type of appointment are you currently serving?
10.
If you are, or ever were a Federal civilian employee, please provide your current or last pay plan, series, and grade level or pay band. For example: GS-0303-05, IR-0343-02, WG-5400-04.
(limit 250 characters)
11.
If you are, or ever were a Federal civilian employee, indicate the pay plan and grade level or pay band of the highest graded position you have ever held. For example: GS-05, IR-02, WG-04.
12.
Are you a current or former Federal employee with reinstatement eligibility?
13.
Are you a retiree receiving a Federal annuity, either military or civilian?
Note: If you are an annuitant, your salary or annuity may be reduced upon employment.
Note: If you are an annuitant, your salary or annuity may be reduced upon employment.
14.
Have you accepted a buyout from a Federal agency within the past 5 years?
15.
Regarding the effectiveness of our recruitment strategies; how did you first hear about this job?
16.
If you answered "Posting on a job board or search agent other than USAJOBS (Monster, CareerBuilder, Indeed, LinkUp, etc." in the previous question, please indicate in the box below the name of the job board or search agent other than USAJOBS you saw the advertisement.
If you answered "Social Media posting (Twitter, Facebook, LinkedIn, on-line job fairs, etc.)" in the previous question, please indicate in the box below the name of the Social Media platform you saw the advertisement.
If you answered "Attended a recruitment event (Job/Career Fair, Open House, Meet & Greet, Meetup, etc.)" in the previous question, please indicate in the box below the name and state of the recruiting event.
If you answered "School/University announcement/career counselor" in the previous question, please indicate in the box below the name of the school/university of the announcement where you saw the advertisement.
If you answered "Third party referral, such as diversity or community organization, or employment office (Federal, state or local)" in the previous question, please indicate in the box below the name of the third party referral and the state you saw the advertisement.
If you answered "Newspaper (print/online)" in the previous question, please indicate in the box below the name of the newspaper and the state you saw the advertisement.
If you answered "Radio" in the previous question, please indicate in the box below the name of the radio station and state you heard the advertisement.
If you answered "Transit/Bus Advertisement" in the previous question, please indicate in the box below the city and state you saw the advertisement.
If you answered "Banner Advertisement - Major News Websites" in the previous question, please indicate in the box below the website.
If you answered "Banner Advertisement - Movie Theater Websites" in the previous question, please indicate in the box below the website.
If you answered "Classified Advertisement Website (Craigslist, Angie's List, etc.)" in the previous question, please indicate in the box below the name of the website, city and state.
If you answered "Other" in the previous question, please specify in the box below.
If you answered "Social Media posting (Twitter, Facebook, LinkedIn, on-line job fairs, etc.)" in the previous question, please indicate in the box below the name of the Social Media platform you saw the advertisement.
If you answered "Attended a recruitment event (Job/Career Fair, Open House, Meet & Greet, Meetup, etc.)" in the previous question, please indicate in the box below the name and state of the recruiting event.
If you answered "School/University announcement/career counselor" in the previous question, please indicate in the box below the name of the school/university of the announcement where you saw the advertisement.
If you answered "Third party referral, such as diversity or community organization, or employment office (Federal, state or local)" in the previous question, please indicate in the box below the name of the third party referral and the state you saw the advertisement.
If you answered "Newspaper (print/online)" in the previous question, please indicate in the box below the name of the newspaper and the state you saw the advertisement.
If you answered "Radio" in the previous question, please indicate in the box below the name of the radio station and state you heard the advertisement.
If you answered "Transit/Bus Advertisement" in the previous question, please indicate in the box below the city and state you saw the advertisement.
If you answered "Banner Advertisement - Major News Websites" in the previous question, please indicate in the box below the website.
If you answered "Banner Advertisement - Movie Theater Websites" in the previous question, please indicate in the box below the website.
If you answered "Classified Advertisement Website (Craigslist, Angie's List, etc.)" in the previous question, please indicate in the box below the name of the website, city and state.
If you answered "Other" in the previous question, please specify in the box below.
17.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently employed, or have been employed within the last 5 years, in any one of the categories below, you must disclose this information. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
Are you a current or former political appointee as described under 5 U.S.C. sections 5312 through 5316 (relating to the Executive Schedule)?
-OR-
Are you a current or former political Schedule A, Schedule C, or an individual who serves or served in a political capacity under agency-specific authority in the Executive Branch?
-OR-
Are you a current or former noncareer SES appointee, or an individual who serves or served in a political capacity under Limited Term SES or Limited Emergency SES appointment in the Executive Branch?
Are you a current or former political appointee as described under 5 U.S.C. sections 5312 through 5316 (relating to the Executive Schedule)?
-OR-
Are you a current or former political Schedule A, Schedule C, or an individual who serves or served in a political capacity under agency-specific authority in the Executive Branch?
-OR-
Are you a current or former noncareer SES appointee, or an individual who serves or served in a political capacity under Limited Term SES or Limited Emergency SES appointment in the Executive Branch?
18.
If yes, identify the position held, the employing agency/organization, and the dates of the appointment. Please provide SF-50s showing your political appointment and, if applicable, resignation/termination SF-50.
19.
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, are you aware that you must submit a copy of your transcripts or equivalent as specified in this announcement? An official transcript will be required if you are selected.
20.
Were you referred by a current IRS employee to this job announcement?
21.
Please provide the name of the current IRS employee that referred you to this announcement. If not applicable type N/A.
22.
This vacancy announcement MAY be used to fill positions in the following shifts:
Select all the Shift(s) you would like to be considered for. If selected, your actual tour of duty will be defined at job offer.
- Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.
- Mid Shift - Start and stop times between 10:00 a.m. and 8:30 p.m.
- Swing Shift - Start and stop times between 2:00 p.m. and 1:30 a.m.
- Night Shift - Start and stop times between 6:00 p.m. and 6:00 a.m.
Select all the Shift(s) you would like to be considered for. If selected, your actual tour of duty will be defined at job offer.
Assessment 1
Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume.
1.
Basic Requirement: GS-04
To qualify for this position at this grade level you must: Have one (1) year or twelve (12 months) of general experience equivalent to the next lower grade (GS -03) in the Federal government. General experience - Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience.
OR
Two (2) years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school.
Note: One full year of academic study is defined as 30 semester hours/45 quarter hours in an accredited junior college, college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in an accredited business, secretarial or technical school equaling 720 hours.
OR
An equivalent amount of combined education and experience. The equivalent combinations of successfully completed post-high school education and experience may be used to meet total requirements.
Which of the following is true about your education and/or experience?
To qualify for this position at this grade level you must: Have one (1) year or twelve (12 months) of general experience equivalent to the next lower grade (GS -03) in the Federal government. General experience - Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience.
OR
Two (2) years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school.
Note: One full year of academic study is defined as 30 semester hours/45 quarter hours in an accredited junior college, college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in an accredited business, secretarial or technical school equaling 720 hours.
OR
An equivalent amount of combined education and experience. The equivalent combinations of successfully completed post-high school education and experience may be used to meet total requirements.
Which of the following is true about your education and/or experience?
2.
Basic Requirement: GS-05
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal service. Specialized experience for this position includes: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience. Examples of qualifying experience may include conducting basic research and applying information as necessary, interacting and communicating (orally and in writing) with customers, performing office duties. OR You may substitute education for specialized experience as follows: A Bachelor's degree or four years of education above high school in any field of study from an accredited college or university. OR Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements.
Which of the following is true about your education and/or experience?
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal service. Specialized experience for this position includes: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience. Examples of qualifying experience may include conducting basic research and applying information as necessary, interacting and communicating (orally and in writing) with customers, performing office duties. OR You may substitute education for specialized experience as follows: A Bachelor's degree or four years of education above high school in any field of study from an accredited college or university. OR Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements.
Which of the following is true about your education and/or experience?
For the next set of questions please select the one that best describes your experience, and/or training for the tasks described.
Applicants must be a qualified typist with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for three years. We may verify proficiency skills of self-certified applicants by administering the appropriate performance test.
3.
This position requires office automation skills. Indicate your skill in using office automation technology by selecting a response below.
4.
This position requires a qualified typist with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). Indicate your level of proficiency by selecting a response below.
5.
Please select the response that is true regarding your typing proficiency.
For each task in the following group, choose the statement(s) from the list below that best describes your experience and/or training.
6.
Which of the following best describes your experience in preparing, inputting and filing data carefully so as to avoid making mistakes?
7.
Which of the following best describes your experience in explaining information and providing assistance to the public or internal customers?
8.
Which of the following best describes your experience in working with individuals with varied backgrounds and various personalities to determine the basic nature of an issue?
9.
Which of the following best describes your experience in explaining technical procedures, regulations, laws or rules to members of the public or internal customers?
10.
Which of the following best describes your experience in listening to information provided by individuals and extracting relevant facts necessary to independently solve problems?
11.
Which of the following best describes your experience in soliciting information in person or by phone to gather basic data and the necessary facts in order to resolve an issue?
12.
Which of the following best describes your experience working with others, using whatever working style necessary, in order to gain an understanding of procedures?
13.
Which of the following best describes your experience in meeting and dealing with a wide range of individuals, including those that are hostile and uncooperative, in stressful situations?
14.
Which of the following best describes your experience working on a team and being accountable to teammates to clarify concerns on routine procedures or technical issues?
15.
Which of the following best describes your experience in reading and interpreting basic administrative guidelines and procedures in order to resolve discrepancies and make appropriate resolutions?
16.
Which of the following best describes your experience in accurately retrieving information by searching databases for records or reports?
17.
Which of the following best describes your experience in reading and reviewing information from customers to ensure that all requested information was obtained?
18.
You have been reassigned to work as a clerk in a unit where all transactions must be completed by the close of business each day. You realize that you have a lot of information to learn in a short amount of time. Your manager and co-workers have been very helpful and have provided the necessary tools needed to perform the work but you are still concerned about all that you have to learn. What would you do?
19.
As a clerk you are required to file a certain number of invoices per hour. You notice that a small group of newly hired clerks on your team are hiding their invoices rather than filing them. What would you do?
20.
You are a member of a group of new employees who are beginning their first assignment at the same time. One of the new employees is hearing impaired. You have recognized that there are some difficulties in coordinating with the employee. What would you do?
21.
Choose the statement that best describes your experience working with others as a team:
22.
You are recognized by your supervisor as a reliable employee because you complete
tasks quickly and accurately. You have completed all of the work assigned to you for that day. There is over an hour until your shift is over and your supervisor is unavailable. What would you do?
tasks quickly and accurately. You have completed all of the work assigned to you for that day. There is over an hour until your shift is over and your supervisor is unavailable. What would you do?
23.
You are attending a meeting on changes to your team's work assignments due to a reorganization. You realize that these changes will mean an increased workload for you and your co-workers. Several of your co-workers have already expressed their anger and dissatisfaction. What would you do?
24.
To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified" determination?
25.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.
Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.