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Position Title
Administrative Support Assistant (Office Automation)
Agency
National Park Service
Announcement Number
AK-1537-YUGA-24-12179250-DE Opens in new window
Open Period
Thursday, October 26, 2023 to Friday, December 29, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a United States Citizen?

For more information, review Employment of U.S Citizens.
(limit characters)
3. Are you a current or former federal employee displaced from the agency hiring for this position?   If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center. 
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
4. Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center.  
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
5. Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.

Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?

(limit characters)
Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating. (limit characters)
Assessment 1
1. From the descriptions below, select at the response that best describes how your background meets requirements for an Administrative Support Assistant (Office Automation), GS 0303-05 position. Read all responses before making your selection. If you do not meet the minimum qualifications, you will be considered not qualified and will not receive consideration for this position. If you do not mark any answer, you will not be considered for this vacancy.

THE RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL FOUND TO BE NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
(limit characters)
2. From the descriptions below, select the one response that best describes how your background meets the specialized experience for an Administrative Support Assistant (Office Automation), GS-0303-06 position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you leave this question blank, you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
(limit characters)
3. From the descriptions below, select the one response that best describes how your background meets the specialized experience for an Administrative Support Assistant (Office Automation), GS-0303-07 position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you leave this question blank, you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
(limit characters)
4. FACTOR: Typing (Screen-out):
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From the questions below, please select from A through E to indicate the skill level that you possess for each task listed. The questions were developed based on the knowledge, skills, abilities, and competencies needed to perform the work of this position. Be sure to fully describe the experience that supports your answers to the questions below in your resume. It is important that your application package submitted, including your resume, clearly shows how you possess the experience and skills levels for each response you claim in this questionnaire. If not, you will be found not qualified or your score will be lowered. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
5. Perform human resources and administrative support duties for manager, supervisor and office staff.
(limit characters)
6. Perform records management and filing - paper and electronic.
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7. Planning, coordination, and execution of business functions, resource allocation, and production.
(limit characters)
8. Perform timekeeping and administrative support duties for manager, supervisor and office staff.
(limit characters)
9. Apply procurement regulations and financial tracking procedures.
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10. Manage multiple calendars and coordinate variety of administrative task in support of staff.
(limit characters)
11. Perform quality control audits for accuracy, timeliness, compliance with regulations and policies, and segregation of duties.
(limit characters)
12. Use a variety of office automation software.
(limit characters)
13. Skill in word processing, email, spreadsheets, managing database, travel programs, on-line programs, etc.
(limit characters)
14. Use advanced functions and features of software applications to provide specialty documents in a variety of automated formats.
(limit characters)
15. Trouble shooting common problems with machines, computers, or other technologies.
(limit characters)
16. Work and communicate effectively with others including managers, supervisors, team members, coworkers, partners, visitors, etc., to achieve park goals.
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17. Coordinate work processes to ensure office efficiency and effectiveness.
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18. Effectively deal with a variety of people in various situations using tact and diplomacy.
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19. Work independently with only general direction.
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20. Communicate information effectively orally.
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21. Make clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
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22. Conduct in-person (or virtual) training for fellow admin and other staff on technical and operational processes.
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23. Compile and summarize information from a variety of sources for report preparation.
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24. Communicate information effectively in writing.
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25. Develop technical and operational support documentation.
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26. Write in a clear, concise, organized, and convincing manner for the intended audience.
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27. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
(limit characters)