- Position Title
- Administrative Support Clerk (OA)
- Agency
- National Park Service
- Announcement Number
- NE-1611-GATE-24-12179749-DE Opens in new window
- Open Period
- Thursday, November 9, 2023 to Tuesday, November 28, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Would you accept a temporary appointment?
Assessment 1
Minimum Qualification Requirements
1.
From the descriptions below, select one response that best describes how your background meets the basic experience or education requirements for an Administrative Support Assistant (OA), GS-0303-04 position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
IMPORTANT - PLEASE NOTE: If you are using education to qualify you must document your coursework and/or degree completed in your resume or other application materials you submit. You must submit a copy of your transcripts or a complete list of college courses taken that identifies for each course the college or university, semester or quarter hours earned, grade received, and date completed. If you are qualifying based on education and you do not submit specific coursework information as described previously, your application will be rated not qualified for consideration. (A copy of your official transcripts will be required before entrance on duty, if selected).
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
IMPORTANT - PLEASE NOTE: If you are using education to qualify you must document your coursework and/or degree completed in your resume or other application materials you submit. You must submit a copy of your transcripts or a complete list of college courses taken that identifies for each course the college or university, semester or quarter hours earned, grade received, and date completed. If you are qualifying based on education and you do not submit specific coursework information as described previously, your application will be rated not qualified for consideration. (A copy of your official transcripts will be required before entrance on duty, if selected).
2.
The duties of this position require the applicant to have the ability to type at least 40 words per minute. From the descriptions below, select the one response that best describes your typing ability. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank you will be rated ineligible.
For the questions below, please select from A through E to indicate the skill level that you possess for each task listed. The questions were developed based on the knowledge, skills, abilities, and competencies needed to perform the work of this position.
Be sure to describe your experience that supports your answers to the questions below, in your resume or application materials. It is important that your application package submitted, including a resume or application form, clearly shows how you possess the experience and skills levels you claim in this questionnaire. Each of your responses must be clearly supported by your education, training, and/or specific work experience you describe in your application packet submitted for this position (application form or resume, transcripts, list and description of training completed and/or other items you submit). If not, your score will be lowered or you will be found not qualified. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work.
Ability to use various office automation software programs, tools, and techniques in support of office.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Operate desktop and/or laptop computers for personal or office use.
4.
Use spreadsheet software, such as Excel, to create and manipulate spreadsheets.
5.
Use word processing software to create, format, and edit documents, reports, letters, or other correspondence.
6.
Operate and ensure proper functioning of office machines such as fax, copiers, calculators, and phones.
7.
Prepare, submit, and amend payroll directly through an automated system such as Quicktime or similar in accordance with payroll regulations.
8.
Prepare travel authorizations and vouchers using software programs such as Travel Manager, Concur Travel or similar.
9.
Verify the accuracy of data or information in a report or database following established procedures.
10.
Manage or enter data into databases containing sensitive personnel records.
11.
Use Google calendar or similar electronic calendar programs to coordinate schedules.
12.
Use Google mail or similar e-mail programs to electronically communicate information.
13.
Input and extract data for the purpose of completing reports, checking status or similar.
14.
Use database management programs to enter, record, and track complex information.
Provide support to an office by performing a wide variety of administrative functions.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
15.
Receive, send, sort and route postal mail.
16.
Track and control the flow of correspondence for an office and maintain correspondence files and records.
17.
Set up and maintain both paper and electronic filing systems in accordance with established regulations and procedures.
18.
Research information for supplies and materials and assist with purchasing.
19.
Maintain time and leave records for tracking and reporting purposes.
20.
Make travel arrangements to include air, ground, and hotel accommodations.
21.
Review travel documents for accuracy and compliance with rules or regulations.
22.
Properly hold and use a credit card for business purposes.
Ability to communicate orally and demonstrate positive interpersonal skills.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
23.
Answer questions from the public in person or by telephone to provide information, assistance and to resolve problems.
24.
Advise staff regarding leave, overtime, hazard pay, and related payroll requirements.
25.
Answer general questions regarding office policy and procedures.
26.
Inform supervisor of work progress.
27.
Greet and direct visitors, vendors, contractors ensuring appropriate direction and access controls.
Ability to communicate in writing.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
28.
Prepare letters and memoranda in response to written inquiries and communications.
29.
Prepare correspondence and reports from draft to final format.
30.
Ensure correct spelling, grammar, punctuation, and appropriate formatting in written documents.
31.
Prepare correspondence in accordance with organization policies and type a variety of documents in final format.