- Position Title
- Consumer Education Specialist (Languages)
- Agency
- Federal Trade Commission
- Announcement Number
- DE-12182776-24-BCP-DCBE Opens in new window
- Open Period
- Tuesday, December 5, 2023 to Tuesday, December 26, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a veteran who separated from active duty under honorable conditions AND you:
• have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
• are retired from active military service with a service-connected disability rating of 30% or more?
For more information, review USAJOBS Veterans Resources.
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
• have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
• are retired from active military service with a service-connected disability rating of 30% or more?
For more information, review USAJOBS Veterans Resources.
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
3.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND
• your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
• you are located in the same local commuting area of the vacancy; AND
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND
• your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Do you have a severe physical, psychiatric or mental disability that qualifies you for a Schedule A Disability appointment?
For more information, review USAJOBS Individuals with Disabilities resources.
To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review USAJOBS Individuals with Disabilities resources.
To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location.
2.
Select the lowest grade you are willing to accept for this position.
Assessment 1
Thank you for your interest in the Consumer Education Specialist (Languages), GS-1001-09/11/12 position at our agency. We will evaluate your resume and your responses to this Assessment Questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit this questionnaire.
1.
Choose the one answer that best describes how you meet the basic qualification requirements for a Consumer Education Specialist (Languages), GS-1001-09 as described in the Qualifications Section of the Vacancy Announcement.
2.
Choose the one answer that best describes how you meet the basic qualification requirements for a Consumer Education Specialist (Languages), GS-1001-11 as described in the Qualifications Section of the Vacancy Announcement.
3.
Choose the one answer that best describes how you meet the basic qualification requirements for a Consumer Education Specialist (Languages), GS-1001-12 as described in the Qualifications Section of the Vacancy Announcement.
For the following questions, please indicate YES or NO to best describe your experience.
Select “Yes” or “No” to the following question(s).
4.
Do you speak, write, and read fluently in English as well as at least one more language?
5.
Do you speak, write, and read fluently in Chinese?
6.
Do you speak, write, and read fluently in Korean?
7.
Do you speak, write, and read fluently in Vietnamese?
For the following question, please indicate with a narrative short answer your experience.
8.
In what other language do you speak, write, and read fluently?
(limit 60 characters)
For each task in the following group, choose the statement from the list below that best describes your experience and/or training.
A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
9.
Demonstrates familiarity with language usage in communities across the United States in general, how to reach audiences in-language with educational messages, and relevant communications tools.
10.
Participates in creating communication plans that identify target audiences, appropriate messages, activities, and resources needed for effective communication.
11.
Helps to formulate strategies to market consumer education to the appropriate audiences.
12.
Builds successful partner relationships with a range of organizations at federal, state, and local levels.
13.
Helps to conduct research to determine the most effective partners for targeting consumer education messages to selected audiences.
14.
Creates culturally appropriate print, online, or video educational materials for selected audiences.
15.
Participates in the creation, execution, and evaluations of consumer education plans.
16.
Participates in establishing outreach strategies to get in-language educational materials into the selected communities.
17.
Distributes information to the public on consumer education initiatives.
18.
Identifies and reaches out to potential partners.
19.
Plans meeting logistics and present educational materials to consumers and potential partners.
20.
Advises on best practices to communicate effectively, persuasively, and appropriately with speakers of other languages.
21.
Develops plain language consumer educational and informational material for use by the public.
22.
Publishes consumer education materials online, in print, or for audio/video.
23.
Writes blog posts, articles, fact sheets, pamphlets, brochures, video scripts, talking points and social media.
24.
Summarizes key consumer education findings and results in written reports.
25.
Participates in preparing materials for public awareness campaigns, and for specific lay audiences who require targeted information.
26.
Synthesizes consumer education for a variety of audio-visual materials.
27.
Collaborates with others to develop and promote consumer education materials in languages other than English and Spanish.
28.
Presents consumer education messages to diverse groups.
29.
Demonstrated fluency in at least one language, in addition to English, and ability to do presentations in that language.
30.
Coordinates with external organizations on establishing consumer education strategies.
31.
Presents the agency's position in meetings with outside groups in English and at least one other language.
32.
Develops and maintains relationships with internal and external partners.
33.
Keeps up to date with the latest approaches and strategies for language access.
34.
Helps research effective methods to reach intended audiences, particularly those who speak other languages, on a variety of consumer education topics.
35.
Participates in the analysis of the effectiveness of education and outreach programs to identify problems and devise improvements.
36.
Participates in analyzing partner feedback as part of an evaluation of consumer education communication effectiveness.
37.
Synthesizes information to spot emerging trends and make recommendations for action.
As previously explained, your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please take this opportunity to review your responses to ensure their accuracy. If you fail to answer this question, you will be disqualified from consideration for this position.
38.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.