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Position Title
Supervisory Recreation Fee Specialist
Agency
National Park Service
Announcement Number
IM-1540-DETO-24-12185270-DE Opens in new window
Open Period
Wednesday, November 15, 2023 to Wednesday, November 29, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a United States Citizen?

For more information, review Employment of U.S Citizens.
(limit characters)
3. Are you a current or former federal employee displaced from the agency hiring for this position?   If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center. 
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
4. Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center.  
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
Preferences
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating. (limit characters)
Assessment 1
U.S. OFFICE OF PERSONNEL MANAGEMENT'S QUALIFICATION STANDARDS FOR THE GS-0501-09. You may qualify based on experience and/or education. If you do not meet one of these levels below (A, B or C) you will be rated not qualified. Thank you for your interest in Supervisory Recreation Fee Specialist within these National Parks. Your responses to this questionnaire in conjunction with other portions of your completed application will be evaluated to determine your qualifications. Please carefully follow all instructions before submitting your responses. You must select only ONE response for each item. Your responses must be supported by and documented in your resume. (limit characters)
1. From the descriptions below, (A-D) select the one response that best describes the specialized experience and/or education requirements that demonstrate your ability to perform the duties of the Supervisory Recreation Fee Specialist, GS-0501-09. Read all responses before making your selection.
(limit characters)
NOTE: For the tasks below please select from A through E to indicate the skill level that you possess for each task listed. The questions were developed based on the knowledge, skills, abilities, and competencies needed to perform the work of this position. It is important that your application package submitted, including a resume, clearly shows how you possess the experience and skills levels you claim in this questionnaire. Each of your responses must be clearly supported by your education, training, and/or specific work experience you describe in your application packet submitted (resume, transcripts, description of training). If not, your score will be lowered, or you will be rated not qualified. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you not qualified or terminating your appointment after you begin work. (limit characters)
COMPETENCY: Technical Competence - Knowledge of how to perform one's job. Refers to specialized knowledge that is acquired through formal training or extensive on-the-job experience. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Provide advisory services to internal and external organizations regarding routine and noncontroversial matters affecting the management of fee revenue and donations.
(limit characters)
3. Provide current and accurate information and excellent customer service to visitors.
(limit characters)
4. Collect appropriate fees at a park entrance station, visitor center, campground, fee cannister, automated fee machines (AFMs), donation boxes, and/or other visitor contact station(s) in accordance with established accountability guidelines for handling government funds.
(limit characters)
5. Issue entrance receipts, tour tickets, park passes, and/or federal recreation passports in accordance with established guidelines.
(limit characters)
6. Operate an electronic cash register, computer, tablet, smart phone, or other Point-of-Sale system to conduct financial transactions.
(limit characters)
COMPETENCY: Accountability - Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
7. Schedule and conduct specifically assigned audits of an organization's fee program.
(limit characters)
8. Prepare and complete remittance reports for funds donated and/or collected by others.
(limit characters)
9. Review fee collection shift and/or donation records for completeness and accuracy.
(limit characters)
10. Review and verify reconciliation errors and make corrections.
(limit characters)
11. Create accountability records for the tracking of fee collection transactions and activities.
(limit characters)
COMPETENCY: Technology Application - Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
12. Research, compile, and analyze data on specifically assigned park-level fee program issues.
(limit characters)
13. Serve as a technical authority for the resolution of especially difficult or sensitive technical problems associated with the collection, deposit, tracking, and/or expenditure of fee revenue and donations.
(limit characters)
14. Make recommendations for operational adjustments to existing fee systems and technologies.
(limit characters)
15. Prepare or update operating manuals and/or standard operating procedures for the implementation of fee related systems, processes, and procedures.
(limit characters)
16. Perform various budgetary or financial transactions in an automated financial system.
(limit characters)
17. Assist in the implementation of new fee systems and procedures at or above the local level.
(limit characters)
COMPETENCY: Administration and Management - Knowledge of planning, coordination, and execution of business functions, resource allocation, and production. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
18. Assign daily work assignments to others.
(limit characters)
19. Evaluate the work performance of others.
(limit characters)
20. Assist in the recruitment, hiring, and training of other employees, volunteers, and/or interns.
(limit characters)
21. Give advice, counsel, and instruction to others.
(limit characters)
22. Research and compile information to revise fee program planning documents.
(limit characters)
23. Identify staffing priorities.
(limit characters)