National Transportation Safety Board Logo
Position Title
Social Media Specialist
Agency
National Transportation Safety Board
Announcement Number
SRC-12187769-24-AE Opens in new window
Open Period
Thursday, February 15, 2024 to Monday, March 4, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
you are located in the same local commuting area of the vacancy
your grade is equivalent to or below the grade level of the vacancy AND
your last performance rating of record is at least fully successful or the equivalent.

You will be required to submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50.

For more information, review the USAJOBS Resource Center.
(limit characters)
3. Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position? If yes, confirm:
you are located in the same local commuting area of the vacancy
your grade is equivalent to or below the grade level of the vacancy and
your last performance rating of record is at least fully successful or the equivalent.

You will be required to submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50.

For more information, review the USAJOBS Resource Center.
(limit characters)
Assessment 1
Thank you for your interest in the Social Media Specialist, GS-1001-11 position with the National Transportation Safety Board (NTSB). Your resume and the responses you provide to this assessment questionnaire will be used to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit your application. (limit characters)
1. Select the one statement that best describes the specialized experience, education or combination of experience and education that you possess that demonstrates your ability to successfully perform duties and responsibilities as a Social Media Specialist, GS-1001-11 level or equivalent pay band in the federal service.
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Experience using a wide range of social media platforms and other software platforms for communicating. (limit characters)
3. Experience evaluating software and hardware requirements related to social media platforms and provide advice to leadership on needed resources. (limit characters)
4. Developing and using effective metrics measuring tools to consistently track success of social media messaging. (limit characters)
5. Experience monitoring social media trends in the public and private sector to help agency better communicate with the intended audience.
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6. Ensure agency meets federal requirements such as records management, accessibility, and information security.
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7. Experience tracking public sentiments in a given sector (i.e., transportation safety) to adapt messaging to bring the agency into relevant and current topic areas.
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8. Builds and maintains effective working relationships with internal and external stakeholders.
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9. Collaborates respectfully with people across all levels of an organization and various roles.
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10. Fosters cooperation, collaboration, and communication to accomplish tasks.
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11. Resolves conflicts, confrontations, and disagreements positively and constructively.
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12. Develop and edit social media content using plain language so it clearly conveys information to the public.
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13. Proofreads written products to ensure correct grammar, punctuation, spelling, and accuracy of the information.
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14. Develop clear social media communication plans for agency campaigns in collaboration with subject matter experts that align with agency-wide strategic priorities and the needs of the intended audience.
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15. Listens actively; asks clarifying questions and summarizes or paraphrases what others have said to verify understanding.
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16. Clearly and timely communicate issues or problems to Division Chief or office leadership.
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17. Uses professional etiquette when responding to requests from leadership and others.
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18. Speak to agency priorities and successes and responds to constructive criticism in a professional manner.
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19. Represents agency professionally and positively at internal and external gatherings and trainings.
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Select “Yes” or “No” to the following question(s). (limit characters)
20. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, that my eligibilities may be cancelled, I may be denied an appointment, I may be removed and debarred from Federal service (5 CFR part 731), or I may be fined or imprisoned (18 U.S.C. 1001), I understand that any information I give may be investigated.
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