- Position Title
- Park Guide (Traffic Control)
- Agency
- National Park Service
- Announcement Number
- PWR-1548-SR-24-12190755-DE Opens in new window
- Open Period
- Thursday, November 16, 2023 to Thursday, December 7, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
As part of the official duties of this position, the incumbent is required to operate a Government vehicle. As such, applicants are required to have a valid State-issued Driver's License prior to the closing date of the job announcement.
Please note: you will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
Please chose the best response option regarding your license status.
Please note: you will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
Please chose the best response option regarding your license status.
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
2.
Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.
3.
To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.
If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
4.
Would you accept a temporary appointment?
Assessment 1
Minimum Qualifications
1.
From the descriptions below, select the one response that best describes how your background meets the minimum qualifications requirements for the Park Guide (Traffic Control), GS-0090-04 position(s). If you do not meet these minimum qualifications or fail to respond to this question, you will be considered not qualified and will not receive consideration for this position. Your resume and other documentation must support your questionnaire responses or your score may be lowered or you may be disqualified for this position.
For each of the following tasks, choose the statement from the list below that best describe your experience and/or training. Do not overstate or understate your level of experience and demonstrated capability. You should be aware that your ratings are subject to evaluation and verification based on the resume, narratives, and other relevant documents you submit. Later steps in the selection process are specifically designed to verify your stated level of experience and demonstrated capability. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position following acceptance.
Technical Competence
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Work individually or as part of a team to safely direct moving vehicle traffic through intersections in a congested visitor oriented location such as a National Park, amusement park, or public event.
3.
Work individually or as part of a team to safely direct pedestrian traffic in a congested visitor oriented location.
4.
Control traffic as part of a traffic management team providing flagging operations for moving traffic and pedestrian control at or near ongoing construction projects.
5.
Perform general clean up and/or maintenance duties in an open public area or parking lot.
6.
Direct or control bus parking.
7.
Direct or control bus passenger loading and/or unloading.
8.
Work as part of a team to assist in traffic related emergencies.
9.
Restrict access to an area during emergency situations (roping off areas, directing traffic, crowd control, etc.).
10.
Use portable traffic control devices such as flares, cones, barricades, stanchions, reflectors, and/or regulatory or advisory signs.
11.
Count moving vehicles, pedestrians, or other objects over a period of minutes or hours.
Interpersonal Skills
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
12.
Provide information to the public concerning an area or location (e.g., points of interest, available services, rules and guidelines, maps or directions, etc.).
13.
Provide public orientation to a park or recreation area (e.g., current events, resource management or environmental projects, and overview of areas natural, cultural, and/or historical resources).
14.
Initiate resource-related conversations with park or recreation area visitors to encourage compliance with resource regulations.
15.
Operate a hand held radio as part of a team for communication purposes.
16.
Deal with a high volume of customer and visitor contacts while maintaining a professional demeanor.
17.
Answer recurring visitor questions while maintaining a professional demeanor.
18.
Resolve customer or visitor complaints by taking corrective action or referring the issue to a supervisor when appropriate.
19.
Work independently handling public relations issues under stressful or controversial situations.
Oral Communication
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
20.
Provide information to the public about cultural, historical or natural science topics to answer questions, stimulating interest and appreciation.
21.
Utilize a variety of interpretive techniques (such as metaphors, storytelling, analogies) to deliver information to diverse audiences.
22.
Utilize interpretive principles (such as tangible resources, intangible resources, universal concepts) to facilitate intellectual and/or emotional connections between people and park resources.
23.
Present pre-established formal interpretive programs to parties of small size (up to 20 people) to encourage protection and preservation of resources.
24.
Present pre-established formal interpretive programs to parties of large size (up to 150 people) to encourage protection and preservation of resources.
Customer Service
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
25.
Provide current, accurate information to visitors concerning the surrounding areas of interest, such as the area's recreational opportunities and available interpretive services, activities, or presentations.
26.
Determine the needs of a customer by attentively listening to their questions and concerns.
27.
Orient visitors to conditions (such as weather, trail difficulty, and stream heights) and equipment needs.
28.
Prepare a written report.