- Position Title
- IT SPECIALIST (CUSTSPT) (Title 5)
- Agency
- Air National Guard Units
- Announcement Number
- OK-12199600-AF-23-310 Opens in new window
- Open Period
- Friday, November 17, 2023 to Wednesday, December 13, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
Preferences
1.
Select the lowest grade you are willing to accept for this position.
Assessment 1
Respond to all questions. For each, choose the response that best describes your experience and/or training. Please note that your answers will be verified against the information you provide in your resume or application.
1.
Do you possess the experience that provided a basic knowledge of data processing functions and general management principles that enabled you to understand the stages required to automate a work process?
2.
Do you possess 1 year equivalent to at least GS-07 experience in the performance of tasks such as:
• Translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language.
• Interviewing subject-matter personnel to get facts regarding work processes, and synthesizing the resulting data into charts showing information flow.
• Operating computer consoles where this involved choosing from among various procedures in responding to machine commands or unscheduled halts.
• Scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency.
• Preparing documentation on cost/benefit studies where this involved summarizing the material and organizing it in a logical fashion.
• Translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language.
• Interviewing subject-matter personnel to get facts regarding work processes, and synthesizing the resulting data into charts showing information flow.
• Operating computer consoles where this involved choosing from among various procedures in responding to machine commands or unscheduled halts.
• Scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency.
• Preparing documentation on cost/benefit studies where this involved summarizing the material and organizing it in a logical fashion.
3.
Do you possess 1 year equivalent to at least GS-09 experience that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as typically is the case in development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent:
• Analysis of the interrelationships of pertinent components of the system;
• Planning the sequence of actions necessary to accomplish the assignment; and
• Personal responsibility for at least a segment of the overall project.
• Analysis of the interrelationships of pertinent components of the system;
• Planning the sequence of actions necessary to accomplish the assignment; and
• Personal responsibility for at least a segment of the overall project.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
4.
Knowledge of IT concepts, principles and practices sufficient to solve complex hardware and software component issues and maintain the availability of communication lines and equipment.
5.
Knowledge of IT standards and equipment sufficient to install, configure, and test network components such as routers, hubs, switches, servers, and network interface devices.
6.
Knowledge of network principles, concepts, equipment, and tools sufficient to assist in planning and maintaining network services; to install, test, and configure workstations and peripherals; and to instruct and assist customers in accessing network services.
7.
Knowledge of configuration management concepts and life cycle management concepts sufficient to identify the need to upgrade or enhance network component capabilities in response to network problems and deficiencies.
8.
Knowledge of customer support principles sufficient to receive, responds to, and ensures resolution of problems.
9.
Knowledge of methods, concepts, and procedures for documenting problem analysis and resolutions sufficient to maintain records of activities.
10.
Knowledge of network security principles; use concepts, experience, and methods sufficient to give needed guidance or training to customers to prevent problem recurrences and collaborate with specialists in resolving very complex problems.
11.
Ability to apply testing and data analysis methods to resolve operating problems.
12.
Ability to write portions of user manuals and instructions.
13.
Ability to communicate effectively, both orally and in writing.
Your responses in this Assessment Questionnaire are subject to evaluation and verification using your resume. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please take this opportunity to review your responses to ensure their accuracy. If you fail to answer this question, you will be disqualified from consideration for this position.
14.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.