- Position Title
- Park Guide
- Agency
- National Park Service
- Announcement Number
- IM-1538-CHIC-24-12199691-DE Opens in new window
- Open Period
- Tuesday, November 14, 2023 to Wednesday, November 29, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Would you accept a temporary appointment?
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Assessment 1
Your responses to this questionnaire, in conjunction with the other portions of your completed application, will be evaluated in determining your eligibility to be considered for the position. Choose the response that best represents your education, experience, and training. Do not overstate or understate your level of experience and capability. You should be aware that your ratings are subject to evaluation and verification. Please note that your answers will be verified against the information you provide.
1.
From the descriptions below, please select the one response that best describes how your background meets the specialized experience or education requirements for the Park Guide, GS-0090-05 position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank you will be rated ineligible.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Present information to the public about the cultural, historical, and/or natural resources of interest of the park, area, facility, etc.
3.
Provide pre-established talks detailing specific interpretation and explanation of outstanding features of the site from the standpoint of scientific and historical interest
4.
Present formal interpretative programs that were developed by others that incorporate an extensive body of facts (e.g., live demonstrations, PowerPoint presentations, photographic slide shows or comparable).
5.
Present formal interpretive programs to parties of large size (up to 50 people) to encourage protection and preservation of resources.
Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others; relates well to different people from varied backgrounds and different situations.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
6.
Educate customers regarding rules, regulations, and safety concerns to gain compliance.
7.
Determine the needs of a customer by attentively listening to their questions and concerns.
8.
Utilize interpretive techniques suggested by others to facilitate connections between audiences' interests and their surroundings.
9.
Provide positive and productive interactions with a diverse public representing a cross-section of the nation and other countries to include:
different cultures, ages, social, ethnic, and economic groups, etc.
different cultures, ages, social, ethnic, and economic groups, etc.
10.
Interact with others to resolve complaints and conflicts.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
11.
Work in a park, historical site, outdoor education center, public gardens, or comparable informational visitor-oriented operation.
12.
Suggest brochures, books, or informational materials in response to visitor interest in a particular resource or historic feature.
13.
Understand the needs of the visitor, and the ability to provide complete and accurate answers to questions.
Animal Husbandry - Knowledge of the care and handling of animals, including feeding, controlling, restraint, health, and reproduction.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
14.
Provide care for a group of exhibit animals according to specific schedules and routine methods.
15.
Monitor exhibit animal's appearance and activities and report obvious changes in health to the supervisor or higher-grade employee.
16.
Feed exhibit animals on a routine basis.
17.
Maintain and clean feeding area as required.