Internal Revenue Service Logo
Position Title
Computer Assistant (9-Month Roster)
Agency
Internal Revenue Service
Announcement Number
24-12208531K-WIX-0335-8/9 Opens in new window
Open Period
Wednesday, November 22, 2023 to Wednesday, May 22, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. IRS CTAP Candidate - Are you a current displaced or surplus IRS employee and:
  • you are located either within or outside the local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your most recent SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
(limit characters)
3. Treasury CTAP Candidate - Are you a current displaced or surplus Department of Treasury (non-IRS) employee and:
 
  • you are located within the same local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?

If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Certificate of Expected Separation (CES) AND a copy of your most recent annual performance appraisal AND a copy of your latest SF-50 (Notification of Personnel Action).

For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
(limit characters)
4. ICTAP Candidate - Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position and:
 
  • you are located within the same local commuting area of this vacancy, AND
  • your grade is equivalent to or below the grade level of this vacancy, AND
  • your position has the same or higher promotion potential of this vacancy, AND
  • your last performance rating of record is at least fully successful or the equivalent?
If you indicate "Yes" for this question, you MUST submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice AND a copy of your most recent annual performance appraisal, AND a copy of your most recent SF-50 (Notification of Personnel Action) or equivalent personnel action form.
 
For more information, review Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP).
(limit characters)
5. U.S. Citizen Candidate - Are you a U.S. citizen (either by birth or naturalization) or national of the United States? (limit characters)
Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
2. Employees of the Internal Revenue Service (IRS) must demonstrate the highest level of ethics and integrity. Former employees will be subject to a screening of their prior performance and conduct with the Service, and all other applicants may be subject to reference checks of prior employment. Your responses to the following questions will be verified; Applicants providing false information may be made ineligible and will be subject to debarment for future employment opportunities with the IRS.

Please select the response that best describes your current or prior employment with the IRS. If you never worked for the Internal Revenue Service, you must select the last response "Not applicable."
(limit characters)
3. Employees of the Internal Revenue Service (IRS) must demonstrate the highest level of ethics and integrity, and must be in compliance with all Federal Tax requirements. Applicants being considered for employment with the IRS will be subject to a tax check. You can "Get Your Tax Record" at http://www.irs.gov/ (https://www.irs.gov/individuals/get-transcript) and check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. Applicants not in compliance will be determined unsuitable for employment with IRS. Your responses to the following questions will be verified; Applicants providing false information may be made ineligible and will be subject to debarment for future employment opportunities with the IRS.

Please select the response that best describes your compliance with all Federal Tax requirements. You will be subject to a tax check that will verify your response to this question.
(limit characters)
4. The following question is regarding your Selective Service status. If you are a male born after December 31, 1959, and are at least 18 years of age, civil service employment law (5 U.S.C. 3328) requires that you must be registered with the Selective Service System, unless you meet certain exemptions under Selective Service law. If you are required to register but knowingly and willfully fail to do so, you are ineligible for appointment by executive agencies of the Federal Government (5 CFR 300.704). Visit http://www.sss.gov/ for additional information. (limit characters)
5. If you are a current Federal employee, by what agency and organization are you employed? (limit characters)
6. If you selected "Other", please enter the agency and organization. (limit characters)
7. If you are a current Federal employee, what is your duty station? [City, State] (limit characters)
8. If you are a Federal employee, under what type of appointment are you currently serving? (limit characters)
9. If you are, or ever were a Federal civilian employee, please provide your current or last pay plan, series, and grade level or pay band. For example: GS-0303-05, IR-0343-02, WG-5400-04. (limit 250 characters)
10. If you are, or ever were a Federal civilian employee, indicate the pay plan and grade level or pay band of the highest graded position you have ever held. For example: GS-05, IR-02, WG-04. (limit characters)
11. Are you a current or former Federal employee with reinstatement eligibility? (limit characters)
12. Are you a retiree receiving a Federal annuity, either military or civilian?

Note: If you are an annuitant, your salary or annuity may be reduced upon employment.
(limit characters)
13. Have you accepted a buyout from a Federal agency within the past 5 years? (limit characters)
14. Regarding the effectiveness of our recruitment strategies; how did you first hear about this job? (limit characters)
15. If you answered "Posting on a job board or search agent other than USAJOBS (Monster, CareerBuilder, Indeed, LinkUp, etc." in the previous question, please indicate in the box below the name of the job board or search agent other than USAJOBS you saw the advertisement.

If you answered "Social Media posting (Twitter, Facebook, LinkedIn, on-line job fairs, etc.)" in the previous question, please indicate in the box below the name of the Social Media platform you saw the advertisement.

If you answered "Attended a recruitment event (Job/Career Fair, Open House, Meet & Greet, Meetup, etc.)" in the previous question, please indicate in the box below the name and state of the recruiting event.

If you answered "School/University announcement/career counselor" in the previous question, please indicate in the box below the name of the school/university of the announcement where you saw the advertisement.

If you answered "Third party referral, such as diversity or community organization, or employment office (Federal, state or local)" in the previous question, please indicate in the box below the name of the third party referral and the state you saw the advertisement.

If you answered "Newspaper (print/online)" in the previous question, please indicate in the box below the name of the newspaper and the state you saw the advertisement.

If you answered "Radio" in the previous question, please indicate in the box below the name of the radio station and state you heard the advertisement.

If you answered "Transit/Bus Advertisement" in the previous question, please indicate in the box below the city and state you saw the advertisement.

If you answered "Banner Advertisement - Major News Websites" in the previous question, please indicate in the box below the website.

If you answered "Banner Advertisement - Movie Theater Websites" in the previous question, please indicate in the box below the website.

If you answered "Classified Advertisement Website (Craigslist, Angie's List, etc.)" in the previous question, please indicate in the box below the name of the website, city and state.

If you answered "Other" in the previous question, please specify in the box below.
(limit characters)
16. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently employed, or have been employed within the last 5 years, in any one of the categories below, you must disclose this information. Failure to disclose this information could result in disciplinary action including removal from Federal Service.

Are you a current or former political appointee as described under 5 U.S.C. sections 5312 through 5316 (relating to the Executive Schedule)?
-OR-
Are you a current or former political Schedule A, Schedule C, or an individual who serves or served in a political capacity under agency-specific authority in the Executive Branch?
-OR-
Are you a current or former noncareer SES appointee, or an individual who serves or served in a political capacity under Limited Term SES or Limited Emergency SES appointment in the Executive Branch?
(limit characters)
17. If yes, identify the position held, the employing agency/organization, and the dates of the appointment. Please provide SF-50s showing your political appointment and, if applicable, resignation/termination SF-50. (limit characters)
18. For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, are you aware that you must submit a copy of your transcripts or equivalent as specified in this announcement? An official transcript will be required if you are selected. (limit characters)
Assessment 1
Thank you for your interest in applying for this position. Your responses to the following questions supplement the information provided in your resume. (limit characters)
1. SPECIALIZED EXPERIENCE GS-08:
Which of the following is true about your specialized experience?
(limit characters)
2. SPECIALIZED EXPERIENCE GS-09:
Which of the following is true about your specialized experience?
(limit characters)
3. This position requires extended periods of standing, caring for equipment, carrying, or loading materials. Considerable walking, lifting, and sitting are required. Also, you must be able to lift large computer listings, boxes of paper or computer equipment weighing up to 50 pounds.
Are you physically able to lift and/or carry items weighing up to 50 pounds for an extended period of time?
(limit characters)
4. You are working on a project that you will complete ahead of schedule. Your supervisory tells you to put your project on hold because you are needed to assist another employee who has fallen behind in his/her work. What would you most likely do in this situation?
(limit characters)
5. What is your experience resolving conflict involving you and/or other people?
(limit characters)
6. Your supervisor assigns you the task to surplus obsolete computer hardware equipment. One of your co-workers informs you that once the equipment is removed from the list of inventory, he intends to take it for his personal use. What would you do in this situation?
(limit characters)
7. Which of the following statements best describes your experience in tracking and following-up on tasks to ensure that appropriate actions have been taken after the task is completed?
(limit characters)
8. Which of the following statements best describes your highest level of experience providing customer service?
(limit characters)
9. What are you most likely to do to promote teamwork in your work group
(limit characters)
10. Please select the answer that best describes your reading skills: (limit characters)
11. Which statement best describes your experience receiving oral information/instructions? (limit characters)
12. Which of the following statements best describes your experience in setting priorities or meeting goals for your work?
(limit characters)
13. Which of the following best describes your experience with office organization, records, and files management?
(limit characters)
14. Maintaining a variety of equipment including different models of personal computers, printers, modems, and other computer hardware?
(limit characters)
15. Performing routine preventative maintenance to ensure computer equipment is operational and functioning properly?
(limit characters)
16. Balancing several projects with varying deadlines at the same time with minimal supervision and completing the work on time?
(limit characters)
17. Providing direct user support to a diverse group of users? (This is experience helping others with computer problems, installing hardware and software, troubleshooting, etc.)
(limit characters)
18. Giving oral presentations and communicating with co-workers, supervisors, and/or the public regarding Information Technology issues?
(limit characters)
19. Operating a variety of office automation equipment? Examples of office automation equipment include word processors, microcomputers, or computer terminals using a standard typewriter style keyboard with additional function keys and skill in operating related equipment such as printers and modems.
(limit characters)
20. Experience with word processing tasks.
(limit characters)
21. Experience with office automation tasks such as spreadsheets and databases.
(limit characters)
22. Do you have experience preparing and maintaining records of system downtime and/or maintenance problems?
(limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
23. To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination? (limit characters)
24. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.
(limit characters)