USA Staffing

Position Title: Clerk (Office Automation)
Agency: Alcohol and Tobacco Tax and Trade Bureau
Announcement Number: 24-TTB-17-P Opens in new window
Open Period: Tuesday, December 5, 2023 to Friday, December 29, 2023

For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.

1. Do you claim Veterans’ Preference?

A. No, I do not claim Veterans' Preference

B. 0-point Sole Survivorship Preference (SSP)

C. 5-point preference based on active duty in the U.S. Armed Forces (TP)

D. 10-point preference for non-compensable disability or Purple Heart (XP)

E. 10-point preference based on a compensable service connected disability of at least 10% but less than 30% (CP)

F. 10 point preference based on widow/widower or parent of a deceased veteran, or spouse or parent of a disabled veteran (XP)

G. 10-point preference based on a compensable service connected disability of 30% or more (CPS)

2. Are you a surplus or displaced Federal employee eligible under the Career Transition Assistance Plan (CTAP)? Click CTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

A. Yes

B. No

3. Are you a displaced Federal employee eligible under the Interagency Career Transition Assistance Plan (ICTAP)? Click ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

A. Yes

B. No

4. Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.

Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?

A. Yes

B. No

1. Are you currently serving or have served in the last five years in a Political Appointment in the Federal Government?

A. Yes

B. No

2. Where did you learn about this Department of the Treasury job opportunity?

A. FedExperience website

B. USAJOBS website

C. Community Organization

D. Employment Office (Federal/State or Local)

E. Friend/Relative

F. Job Fair, Conference, or Convention

G. Magazine

H. Newspaper

I. School, College, Counselor

J. Vacancy Announcement Posting

K. Professional Organization

L. Radio/TV

M. Other

3. Are you a current Federal employee?

A. Yes

B. No

4. If you are, or ever were a Federal civilian employee, indicate the pay plan and grade level or pay band of the highest graded position you have ever held.
(limit 250 characters)

For the GS-5; you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service that is directly related to the position and which has equipped you with the particular knowledge, skills, and abilities needed for this position. Specialized experience is defined as performing clerical duties and following procedures. Examples of such experience may include:
-Utilizing computer systems to enter data and prepare reports; OR
-Reviewing files or documents for completeness, accuracy, and compliance.

OR

You may substitute education for experience as follows: four (4) years of education above the high school level. (Please attach copy of transcript or list of college courses designating semester or quarter hours earned to ensure proper credit.)

OR

You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the requirement as well as the percentage of completed education compared to the requirement must equal at least 100%. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to six months of specialized experience. (No Answer)

1. Choose the one answer that best describes your education and/or experience as it pertains to the requirements for this position.

A. I have one year (52 weeks) or more of specialized experience at the GS-04 level, or equivalent, as described above.

B. I have successfully completed 4 full years of education above the high school level (in any field) in an accredited business, secretarial or technical school, junior college, college, or university.

C. I have a combination of education and experience as described that together qualify me for this position.

D. I do not meet any of the requirements as described above.

2. Do you possess a typing skill of at least 40 words per minute?

A. Yes

B. No

3. From the list below, select all the tasks you have performed to produce products using computer systems and software.

A. Preparing correspondence using word processing software

B. Preparing formal briefings or presentation slides using presentation software

C. Preparing final reports containing tables, charts, and graphics

D. Utilizing spreadsheets in daily work assignments to track data

E. Viewing or entering information in an automated database

F. Querying information from an automated database

G. Developing reports from information contained in an automated database

H. None of the above

4. From the list below, select all the software applications you have used to produce a work product.

A. Word Processing (e.g., Microsoft Word, WordPerfect)

B. Spreadsheets (e.g., Microsoft Excel, Lotus 123)

C. Databases (e.g., Microsoft Access, Knack, MySQL)

D. Microsoft PowerPoint

E. Email Applications (e.g., Microsoft Outlook, Gmail)

F. Project collaboration (e.g., SharePoint, Microsoft Teams)

G. Data analytics (e.g., Tableau, SAS Enterprise Guide)

H. None of the above

5. From the list below, select the statement that best describes your responsibility in performing technical work.

A. I have reviewed documents for completeness and to ensure that all signatures, dates, and attachments are present. When documents were not complete, I referred the case to another for resolution.

B. I have reviewed documents and records for completeness and accuracy. When documents were not complete or accurate, I obtained the missing or corrective information.

C. None of the above

6. From the list below, select the one response that best describes your experience working with varied work assignments.

A. I have performed routine clerical work which required accuracy.

B. I have performed work in more than one subject matter at a time and was required to prioritize accordingly.

C. I have determined priority of work assignments in numerous subject matters with fluctuating workload requirements.

D. I do not have any experience as described in the choices above.

7. Choose the statement that best describes your experience setting priorities, planning, and organizing work.

A. I have experience determining and assessing my work responsibilities and prioritizing as needed to meet deadlines that I establish.

B. I have experience prioritizing my work to meet the deadlines established by my supervisor.

C. I have experience processing prioritized work within established deadlines as determined by my supervisor.

D. None of the above

8. From the list below, identify those clerical duties you have routinely performed.

A. Answer the telephone and take detailed messages

B. Compile information for reports

C. File and retrieve records

D. Receive, sort, and distribute office mail

E. Type a variety of forms, records, and correspondence

F. Update and maintain office manuals

G. None of the above

9. From the list below, select the one statement that best describes your experience reviewing reports, recognizing errors, and reconciling problems.

A. I was responsible for reviewing documents that required attention to detail.

B. I was responsible for accomplishing work that required that I review reports or documents and compare that information with another report or document. I was required to recognize errors, though not responsible for resolving problems.

C. I was responsible for accomplishing work that required that I review reports or documents and compare that information with another report or document. I was required to recognize errors or problems and know what action to take to resolve the problem.

D. I do not have any experience as described in the choices above.

10. From the list below, select the one statement that best describes your experience in working with schedules and deadlines.

A. I followed a schedule of work activities determined by my supervisor.

B. I scheduled my work to meet required deadlines.

C. I scheduled my work activities and that of co-workers or supporting staff to meet required deadlines.

D. I established deadlines and scheduled my work and that of co-workers or supporting staff.

E. I do not have any experience as described in the choices above.

11. Of the following tasks associated with communicating interpersonally in a highly professional manner, select all that you have done on a regular and recurring basis. If you have only done this work occasionally, do not give yourself credit.

A. I have greeted visitors, relayed messages, or answered and redirected telephone calls.

B. I have experience interacting with managers, peers, and others in communicating information logically to obtain and exchange information, answer questions, and explain well-established policies, procedures, regulatory requirements, and/or standards.

C. I have discussed and explained technical material in emotionally charged situations or in situations requiring persuasion.

D. I have routinely interacted with high-level representatives from Federal agencies, State government, or private sector companies or organizations.

E. None of the above

12. Which of the following best describes your experience preparing written correspondence?

A. I have composed and typed routine letters and otherwise prepared in final form a wide variety of correspondence, documentation, and forms necessary to the operation of the office.

B. I have composed correspondence based on general instructions requiring minor adaptations to the standard format.

C. I have prepared correspondence using a standard format or template, or I have followed specific instructions provided by my supervisor.

D. None of the above

13. Select the response or responses that reflect your experience with written communication at work.

A. Quick, informal emails to customers, supervisors, peers, and subordinates

B. Formal informational announcements via email or letters to customers, supervisors, peers, and subordinates

C. Letters or reports to internal or external personnel outlining organizational capabilities, limitations, or positions

D. Organizational policies and procedures

E. Detailed reports with technical data, analyses, and recommendations to senior managers

F. None of the above

Your session will expire due to inactivity in 60 seconds.

Unsaved data may be lost if you allow this session to expire.

Warning! The announcement has now closed.

Failure to continue will prevent you from completing and submitting the application.

Click the Stay Connected button below to continue your session.

Terms & Conditions

Your Session is About to Expire!