Substance Abuse and Mental Health Services Administration Logo
Position Title
Program Support Assistant
Agency
Substance Abuse and Mental Health Services Administration
Announcement Number
HHS-SAMHSA-DE-24-12228798 Opens in new window
Open Period
Tuesday, December 12, 2023 to Monday, December 18, 2023
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current or former federal employee displaced from the Department of Health and Human Services? If yes, confirm:
• You are located in the same local commuting area of the vacancy
• Your grade is equivalent to or above the grade level of the vacancy AND
• Your last performance rating of record is at least fully successful or the equivalent.

You will be required to submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50. For more information, review the USAJOBS Resource Center page (https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/ctap/).
(limit characters)
3. Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position?

If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade is equivalent to or below the grade level of the vacancy and
  • your last performance rating of record is at least fully successful or the equivalent.
You will be required to submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50.

For more information, review the USAJOBS Resource Center. (https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/)
(limit characters)
Assessment 1
We will evaluate your resume and responses to this questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification and must be fully supported by your resume and supporting documents. (limit characters)
1. From the descriptions below, select the one which best describes your experience and meets the minimum qualification requirements for the Program Support Assistant, GS-0303-09. (limit characters)
For each task in the following groups, choose the statement from the list below that best describes your experience and/or training. Select only one letter for each item. Failure to support your answers to this questionnaire in your resume may result in a lowered score or loss of consideration. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Develops reports, disseminates information, and collects data and comments on program and administrative management issues. (limit characters)
3. Develops initial drafts of assigned regular and recurring reports, utilizing prior reports, updated information, and additional guidance provided by the supervisor. (limit characters)
4. Replies to inquiries to ensure appropriate information in conveyed where incoming questions were vague, incorrect, or incomplete. (limit characters)
5. Serves as a focal point providing administrative support work for an Office. (limit characters)
6. Works with other Centers/Offices to resolve conflicting or inconsistent information. (limit characters)
7. Provides technical support for the office leadership and other staff in gathering information from computer-based services such as the internet, Intranet and various other management, program, and information data bases. (limit characters)
8. Monitors and tracks fiscal year expenditures for the office to assure the highest level of efficiency and effectiveness in utilizing funds. (limit characters)
9. Coordinates the purchase of equipment and supplies for the office by ascertaining the needs of staff and consolidating their requests into a single request for the office. (limit characters)
10. Serves as a Purchase Card cardholder for the organization and has delegated procurement authority to purchase supplies, pay for staff training, etc., in accordance with the organization's Purchase Card guidelines. (limit characters)
11. Serves as timekeeper for the office, providing technical assistance and guidance to other clerical personnel in matters relating to time and payroll. (limit characters)
12. Provides technical direction and guidance to program and administrative officials throughout an organization for various administrative management operations procedures/programs. (limit characters)
13. Recommends revisions to procedures, forms, administrative policies, and methodologies necessary to ensure an effective and orderly implementation of administrative responsibilities. (limit characters)
14. Evaluates effectiveness of organizational structure as related to respective administrative/clerical program goals and objectives. (limit characters)