U.S. Marshals Service Logo
Position Title
IT Program Manager
Agency
U.S. Marshals Service
Announcement Number
ST-12237829-24-NZ Opens in new window
Open Period
Friday, February 16, 2024 to Friday, February 23, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a veteran who separated from active duty under honorable conditions AND you:
  • have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR
  • are retired from active military service with a service-connected disability rating of 30% or more?

For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
3.

Are you the spouse of a deployed, disabled, or deceased member of the military?
Federal agencies can use the military spouse non-competitive hiring process to fill positions on either a temporary or permanent basis.

You may be eligible if you are:

  1. A spouse of an active duty member of the armed forces. OR
  2. A spouse of a service member who is 100% disabled due to a service-connected injury. OR
  3. A spouse of a service member killed while on active duty.

You are no longer eligible if you remarry. You must meet certain criteria for each of these eligibility categories. Your eligibility does not entitle you to a job within the Federal Government. You must still apply and meet qualification standards and additional requirements, such as a background investigation. Learn more about the specific criteria for military spouses...

  • To verify your eligibility for option 1: You must submit a copy of the PCS (permanent change of station) orders indicating you are authorized to relocate on those orders.
  • To verify your eligibility for options 2 and 3: You must submit the Application for 10-Point Veteran Preference, Standard Form 15 and all supporting documentation identified on that document (e.g., Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service; death certificate and documentation identifying marital status at the time of death; disability letter from the Department of Veterans Affairs or Armed Service, etc..
(limit characters)
4. Are you a current or former Department of Justice federal employee displaced from the agency hiring for this position? To be eligible you must:
  • Meet the definition of 'surplus' or 'displaced' employee, as defined in 330.602;
  • Have a duty station in the local commuting area of the vacancy;
  • Have a performance rating of at least Fully Successful or equivalent;
  • Be applying to a position that is at or below the grade level of the position from which you're being separated; and
  • Be applying to a position that does not have greater promotion potential than the position from which you're being separated.

To verify your eligibility, you must submit the following:
  • RIF separation notice or a Proposed Removal/Separation notice
  • Copy of your latest performance rating; and
  • Copy of your most recent SF-50: Notification of Personnel Action showing your position, grade and step, tenure code, and duty location.
See the Career Transition Assistance site on USAJOBS for more information about CTAP. 

Based on the above, are you eligible and would you like to be considered for selection priority under the Career Transition Assistance Plan (CTAP)?
(limit characters)
5. Were you employed overseas as an Appropriated Fund employee AND did you:
  • complete 52 weeks of creditable overseas service in an appropriated fund position(s) as a family member during the time you accompanied a sponsor officially assigned to an overseas area; AND
  • receive a fully successful or better (or equivalent) performance rating; AND
  • return to the United States to resume residence less than 3 years ago?

For more information, review USAJOBS Former Overseas Employees resources.

To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50, and performance appraisal.
(limit characters)
6. Do you meet one of the following Competitive Merit Promotion Eligibilities:
  • Current or former Federal employees with career or career-conditional appointments in the competitive service that hold, or have held a career or career-conditional position at a lower grade level as the position being announced;
     
-OR-
  To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your competitive status or a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. All required documentation will be outlined in the Job Opportunity Announcement
 
(limit characters)
7. Were you formerly employed as a Federal civilian employee on a permanent competitive appointment or did you obtain career-conditional status (and are within 3 years of the date of separation or are a preference eligible) and have you never held the full performance level of this position?

-OR-

Are you currently employed as a Federal civilian employee in the Competitive Service and have you never held the full performance level of this position?

-OR-

Are you currently employed as a civilian employee in the competitive service that holds a career or career-conditional position at a lower grade level than the position being announced?

To verify your eligibility as a current or former Federal civilian employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Tenure field is 1 or 2); AND
  • status in the competitive service (Position Occupied field is 1).
(limit characters)
8. Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position?

If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade is equivalent to or below the grade level of the vacancy and
  • your last performance rating of record is at least fully successful or the equivalent.

You will be required to submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50. For more information, review the USAJOBS Resource Center.
(limit characters)
9. Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) who:
• was originally hired to a time-limited position under a competitive appointment; and, • served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a break in service of two or more years; and,
• performed at an acceptable level of service during each period of service; and,
• if no longer employed by the land management agency, have been separated for no more than two years, and departed that position in good standing.

To verify your eligibility, you must provide a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) and performance appraisal that demonstrates you meet the requirements outlined in the Land Management Workforce Flexibility Act
(limit characters)
10. Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 12 months?

-OR-

Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and are requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position? 
 
-OR-
 
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than 3 years? To verify your eligibility, you must submit a copy of your description of service or other proof of non-competitive eligibility. If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.

To verify your eligibility, you must submit a copy of your description of service or other proof of non-competitive eligibility. If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
(limit characters)
11. Are you a current Excepted Service employee of a Federal Agency that has a valid interchange agreement with the Office of Personnel Management?

For more information, review: Interchange Agreements with Other Merit Systems

-OR-

Are you a current:
• Postal Career Service Employee;
• Postal Rate Commission Employee;
• Government Accountability Office (GAO) Employee; or,
• Administrative Office of the U.S. Courts Employee?

For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management. 

To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
(limit characters)
12. Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.

Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?

(limit characters)
13. Are you currently employed as a Federal civilian employee in the Competitive Service at the same grade level as this position or higher with the same or higher promotion potential?

-OR-

Were you formerly employed as a Federal civilian employee on a permanent competitive appointment or have you obtained career-conditional status (and are within 3 years of the date of separation or are a preference eligible) and have you held the same grade as this position or higher with the same or higher promotion potential?

To verify your eligibility as a current or former Federal civilian employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
  • Career or career-conditional (Tenure field is 1 or 2); AND,
     
  • Status in the competitive service (Position Occupied field is 1).
(limit characters)
14. Are you an individual with a documented intellectual, severe physical, or psychiatric disability that substantially limits one or more major life activities? If so, you may be eligible for employment through a Schedule A appointment.

In order to be eligible, documentation of the disability is required. Documentation of eligibility for employment under Schedule A can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits. The letter must be printed on the official letterhead of a medical professional and must include a signature or it is invalid. Please visit OPM's website for sample letters. Learn more about Schedule A eligibility.

Based on the above, are you eligible, and do you wish to be considered for, a Schedule A appointment? If so, you must select "Yes" and provide the required documents with your application package, before the announcement closes.
(limit characters)
Preferences
1. Which of the following best represents your most recent performance appraisal rating? (limit characters)
2. If you selected, "I do not meet any of the performance appraisal ratings as described above", please provide an explanation. If you provided a response of A above, please type N/A. (limit characters)
3. Which of the following best represents your awards history? (Awards include superior performance awards, special act or achievement awards, quality step increases and other equivalent awards.) (limit characters)
Assessment 1
From the descriptions below, please select the one response that best describes the experience that you possess which demonstrates your ability to perform the work of this position. Your resume MUST show that you possess the necessary experience in order to be found qualified. (limit characters)
1. Select the one statement that best describes how you meet the basic requirements for the Information Technology (IT) Management Series 2210 (Alternative A).
(limit characters)
2. Applicants must have specialized experience in the amounts shown below to be considered for this position. From the descriptions below, choose the letter that best describes the highest level of experience you have that demonstrates your ability to perform in this position. (Note: One year of specialized experience is based on a 40-hour workweek. If you have worked less than 40 hours per week, you must prorate your experience).
(limit characters)
3. This position requires the incumbent to lift and move computer equipment that may weigh up to 25 pounds. Are you able to meet this requirement?
(limit characters)
For each task in the following group, choose the statement from the list below that best describes your experience or training. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
4. Integrate hardware, software, and database components to ensure operability of mission critical IT systems.
(limit characters)
5. Design database architecture using database management principles and methodologies of data structures, data modeling, and data warehousing.
(limit characters)
6. Maintain IT program documentation of systems, databases, and applications architecture to ensure continuity of operations.
(limit characters)
7. Deliver technology services consistent with information security/information assurance policies, principles, and practices.
(limit characters)
8. Troubleshoot problems with IT system components to ensure they operate as designed.
(limit characters)
9. Manage an IT program consistent with organizational guidelines and standards.
(limit characters)
10. Direct technology projects consistent with current and planned IT infrastructure.
(limit characters)
11. Develop short or long range plans for the management of human and material resources needed to achieve IT program or project objectives.
(limit characters)
12. Evaluate IT programs or projects to determine if they are operating effectively and efficiently.
(limit characters)
13. Effect changes or improvements to IT programs or projects to satisfy organizational needs.
(limit characters)
14. Develop IT solutions using the Capability Maturity Model Intergration (CMMI) process improvement approach or Information Technology Infrastructure Library (ITIL) practices.
(limit characters)
15. Translate systems requirements into application prototypes using software design principles and methods.
(limit characters)
16. Design information systems architecture consistent with systems development life cycle (SDLC).
(limit characters)
17. Provide technical advice and assistance for IT programs to organizational management.
(limit characters)
18. Develop IT guidance and policy designed to ensure an organization operates robust state of the art systems and applications.
(limit characters)
19. Establish and maintain relationships with IT specialists of other organizations or IT industry personnel to keep informed of emerging technologies.
(limit characters)
20. Represent an organization's IT program at conferences or meetings to stay abreast of new applications of information technology.
(limit characters)
21. Assist users with obtaining training for IT applications.
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