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Position Title
Advanced Medical Support Assistant
Agency
Veterans Health Administration
Announcement Number
CBTA-12273003-24-MB Opens in new window
Open Period
Wednesday, January 10, 2024 to Monday, February 12, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Resume Reminder - Your resume must include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
(limit characters)
Accuracy of Application Reminder:
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
(limit characters)
Assessment 1

Thank you for your interest in the Advanced Medical Support Assistant GS-0679-6 position(s) with the Department of Veteran Affairs, Health Administration. The position(s) are located with in Care In The Community at the Salisbury VA Medical Center, Salisbury, NC 

This is an Open Continuous Announcement that will remain open for several months. Applications will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available.
(limit characters)
Select the appropriate answer to the following questions based on your level of education and experience that demonstrates you meet the basic requirements for this position. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. English Language Proficiency: MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j.
Do you meet this requirement?
(limit characters)
2. Citizenship: Citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.g.).
Are you a citizen of the United States?
(limit characters)
3. Basic Requirements:

Experience: 
Do you possess one year of education above high school; OR
Education: Six months experience of clerical, office or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OR
Experience/Education Combination: Equivalent combination of experience and education to qualify for entry level for which both education and experience are acceptable?
(limit characters)
Evidence of experience must be supported by detailed documentation of duties performed in positions held. Please provide such documentation on your application or resume. Also, please provide work experience information such as hours per week and starting/ending dates of employment (month and year format) to establish one (1) full year of experience. Remember, your resume must support your responses that you select in order to receive credit. We may not make assumptions regarding your experience. (limit characters)
Please select the appropriate response to the question below. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
4. GS-6 Grade Requirements:

Experience. Do you have one year of experience equivalent to the GS-5 grade level?

Examples of experience would include but not be limited to; providing specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources. Recommends changes to existing clinic procedures based on current administrative guidelines. Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model. Coordinates with the patient care team to review clinic appointment availability utilization to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics, and makes adjustments as necessary. Manages patient systems] to verify and validate accuracy and resolve issues; evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment; informs team members about shared patients.

Candidate must also demonstrate all of the KSAs found in the qualification section of the announcement.
(limit characters)
5. In accordance with VA Notice 22-13: Pre-Employment References Policy, pre-employment reference checks have been incorporated into the selection process. Hiring officials must conduct pre-employment reference checks with a current or previous supervisor prior to HR staff extending a tentative offer.

In the textbox below, please provide the name, telephone number and email address of at least 4 professional references. Two of these references must be a current or previous supervisor. If two supervisory references are not available, provide the name, telephone number and email address of individuals who were in a position to directly observe your work.

Please also indicate in the textbox below if you prefer to be contacted before your current or previous supervisor is contacted, or if you prefer to provide your references upon request.

*Note: Hiring Officials may request alternate/additional references.
(limit characters)