USA Staffing

Position Title: Senior SF Housing Specialist (QAD)
Agency: Assistant Secretary for Housing-Federal Housing Commissioner
Announcement Number: 24-HUD-587-P Opens in new window
Open Period: Thursday, January 25, 2024 to Thursday, February 8, 2024

For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.

1. Do you claim Veterans’ Preference?

A. No, I do not claim Veterans' Preference

B. 0-point Sole Survivorship Preference (SSP)

C. 5-point preference based on active duty in the U.S. Armed Forces (TP)

D. 10-point preference for non-compensable disability or Purple Heart (XP)

E. 10-point preference based on a compensable service connected disability of at least 10% but less than 30% (CP)

F. 10 point preference based on widow/widower or parent of a deceased veteran, or spouse or parent of a disabled veteran (XP)

G. 10-point preference based on a compensable service connected disability of 30% or more (CPS)

2. Are you a surplus or displaced Federal employee eligible under the Career Transition Assistance Plan (CTAP)? Click CTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

A. Yes

B. No

3. Are you a displaced Federal employee eligible under the Interagency Career Transition Assistance Plan (ICTAP)? Click ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

A. Yes

B. No

1. Select the location(s) you want to be considered for. You must choose at least one location.

A. Anchorage, AK

B. Phoenix, AZ

C. Los Angeles, CA

D. San Francisco, CA

E. Santa Ana, CA

F. Honolulu, HI

G. Boise, ID

H. Las Vegas, NV

I. Portland, OR

J. Seattle, WA

2. Are you currently serving or have served in the last five years in a Political Appointment in the Federal Government?

A. Yes

B. No

3. If you were born a male after December 31, 1959, and are at least 18 years of age, have you registered with the Selective Service System (select "Not applicable" if this question does not apply to you)?

A. Yes

B. No

C. No, but I have an approved exemption

D. Not applicable

4. Are you a current Federal employee?

A. Yes

B. No

5. If you are, or ever were a Federal civilian employee, indicate the pay plan and grade level or pay band of the highest graded position you have ever held. (limit 250 characters)

6. I am interested in having my application shared with other HUD hiring managers. I understand that electing this option will not impact my chances of selection from this vacancy announcement and does not guarantee that a similar vacancy announcement will be opened by another hiring manager for which I can be considered or selected. Please select one or more of the following HUD Program Offices that you authorize to receive your application information. If you do not wish for your application to be shared, please select "Please do not share my application information with other HUD hiring managers.

A. Center for Faith-Based and Neighborhood Partnerships

B. Congressional/Intergovernmental Relations

C. Ginnie Mae (GNMA)

D. Office of the Assistant Secretary for Administration

E. Office of the Chief Financial Officer (OCFO)

F. Office of the Chief Human Capital Officer (OCHCO)

G. Office of the Chief Information Officer (OCIO)

H. Office of the Chief Procurement Officer (OCPO)

I. Office of Community Planning and Development (CPD)

J. Office of Departmental Equal Employment Opportunity (ODEEO)

K. Office of Fair Housing and Equal Opportunity (FHEO)

L. Office of Field Policy and Management (FPM)

M. Office of General Counsel (OGC)

N. Office of Housing

O. Office of Lead Hazard Control and Healthy Homes (OLHCHH)

P. Office of Policy Development and Research (PD&R)

Q. Office of Public Affairs (OPA)

R. Office of the Secretary

S. Public and Indian Housing (PIH)

T. Please do not share my application information with other HUD hiring managers.

For the GS-13, you must have one year of specialized experience at a level of difficulty and responsibilities equivalent to the GS-12 grade level in the Federal Service. Specialized experience is one year of experience at the GS-12 level, or equivalent, that is directly related to the position and which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position.
Specialized experience for this position includes:
- Experience with the Federal Housing Administrations (FHA) loss mitigation rules, Handbooks, and Mortgagee Letters governing FHA approved lenders; AND
- Experience utilizing practices and procedures common to the mortgage servicing industry; AND
- As a member of a team, providing results of the analysis of a lenders servicing operations and determining if their operations and quality control program met FHA requirements; AND
- Recommending policy changes for servicing policies.

1. Select the answer that best describes your experience as it directly relates to the specialized experience statement. Carefully review your application and ensure that your response is supported by your resume.

A. I have one full year or more of all of the specialized experience equivalent to the definition as described above

B. I do not have one full year of all of the specialized experience equivalent to the definition as described above

2. Please specify where the above experience is documented in your resume. (Indicate place of employment, job title and length of time performing the duties).

3. Which of the following do you have experience performing?

A. Servicing operational compliance

B. Servicer reviews or examinations

C. FHA servicing and loss mitigation

D. Servicing quality control for an FHA Lender or Government-Sponsored Enterprise approved seller/servicer

E. Loan level and portfolio analysis

F. FHA reverse mortgage servicing

G. None of the above

4. Please select the response that best describes your experience with reviewing single-family servicing of FHA-insured single-family mortgages.

A. I have independently interpreted, explained, and evaluated borrowers financial information and determined the correct loss mitigation/servicing waterfall option

B. I have, as a member of a team interpreted, explained, and applied policies and procedures for HUDs loss mitigation/servicing waterfall program

C. I have under close supervision interpreted, explained, and enforced policies and procedures for FHAs loan servicing program

D. None of the above

5. Which of the following do you have experience performing? Select all that apply.

A. Reviewed servicing compliance regulations, HUD Handbooks or Mortgagee Letters

B. Completed the servicing of FHA single-family loans at an FHA approved lender, or other external industry partner

C. Submitted, reviewed or responded to servicing lender self-reports in FHAs Loan Review System for FHA-insured loans, including loss mitigation requirements

D. Oversight or analysis of servicer operations related to FHA or other investor/agency requirements for office facilities, employment/employee requirements and all other functional and operational requirements

E. Quality control and compliance reviews to identify non-compliance on single-family mortgage servicing

F. None of the above

6. Please select the response that best describes your experience establishing workload priorities based on changing requirements.

A. I have handled multiple workload items, prioritized due dates based on written guidance, or assignment deadlines established by a manager. Experience included establishing target dates, planning work to be accomplished and achieving goals for varied programs, which are subject to outside influence and interest

B. I have handled multiple workload items with help from a manager, prioritized due dates based on guidance from the manager

C. None of the above

7. Please specify where the above experience is documented in your resume. (Indicate place of employment, job title and length of time performing the duties). (limit 250 characters)

8. Which of the following best represents your experience with monitoring mortgage lenders for compliance with federal or state requirements?

A. I have performed quality control reviews of a mortgage servicer

B. I have analyzed a mortgage servicer's internal controls for compliance with FHA or GSA requirements

C. I have conducted risk management activities related to ensuring that mortgage servicers are properly servicing loans

D. I have consolidated results of analysis into an overall report for presentation to management

E. None of the above

9. Choose the response that best describes your experience analyzing various pieces of information in a servicing file and interpreting and applying FHA single-family policy.

A. I have analyzed information in servicing files in conjunction with responses from lenders or other industry partners and applied FHA single-family servicing guidelines when providing written findings and determined remedies

B. I have analyzed information in servicing files in conjunction with internal audits, investor purchase reviews, or FHA reviews, and applied FHA single-family servicing policy in written findings referred to management

C. I have tracked and monitored completion of office assignments and prepared reports that evaluate results and documented any trends

D. None of the above

10. Select the program and computer data functions you have been responsible for performing. Select all that apply.

A. FHAs Loan Review System (LRS) through the Federal Housing Administration Connection (FHAC)

B. Data collection activities and preparing status or similar reports

C. Kofax Power PDF Advanced

D. Microsoft Office Excel workbooks and spreadsheets

E. Microsoft Office Excel including pivot tables

F. Microsoft Office Teams

G. None of the above

11. Please specify where the above experience is documented in your resume. (Indicate place of employment, job title and length of time performing the duties). (limit 250 characters)

12. Please select all the following written communication related tasks you have performed.

A. I have drafted report products and made recommendations for both technical and nontechnical audiences, including managerial, stakeholder, or public audience

B. I have experience incorporating managerial and stakeholder edits into sensitive written products

C. I have experience reviewing and editing others' writing for accuracy, technical competency, and adherence to standards for reports or research summaries

D. I have reviewed and edited the completeness and sufficiency of reports or research summaries and the associated work papers or related evidence

E. I have experience writing responses to inquiries involving program and policy questions

F. I do not have any of the experiences above

13. Choose the response that best describes your experience communicating with others on FHA single-family programmatic and technical matters.

A. I have explained orally or in writing, the FHA single-family servicing program, technical requirements, to top level executives and management staff, employees or clients, to address and resolve controversial issues. This experience includes speaking or writing to an individual dealing with high stake situations. I also have a high level of business writing capabilities and make use of excellent grammar and sentence structure

B. I have explained technical requirements FHA single-family servicing program, orally and in writing, to employees and clients, and internal staff, to address and resolve technical/programmatic issues that required tact and diplomacy

C. I have served as a representative for an FHA approved servicer in its dealings with FHA, orally or in writing, to address and resolve technical/programmatic issues that required tact and diplomacy

D. None of the above

14. Please specify where the above experience is documented in your resume. (Indicate place of employment, job title and length of time performing the duties). (limit 250 characters)

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