Veterans Health Administration Logo
Position Title
Health Technician-Telehealth Clinical
Agency
Veterans Health Administration
Announcement Number
CBSU-12289375-24-TS Opens in new window
Open Period
Tuesday, February 13, 2024 to Wednesday, July 31, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Driver's License: A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License.

Do you possess a current and valid state-issued driver's license?
(limit characters)
Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
2. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Resume Reminder - Your resume must include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
(limit characters)
Accuracy of Application Reminder:
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
(limit characters)
Assessment 1
Thank you for your interest in the Health Technician (Telehealth Clinical) GS-640-5/6, position with the Veterans Health Administration. Please select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. English Language Proficiency: Per VA Handbook 5005, Part II, Chapter 3, Section A, Paragraph 3j: No person will be appointed under authority of 38 U.S.C., chapter 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English.

Are you proficient in spoken and written English?
(limit characters)
2. Experience or Education. Select the appropriate answer based on your level of experience and/or education that demonstrates your ability to perform the duties of this position. (limit characters)
Grade Specific Requirements (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
3. GS-6 Experience: In addition to meeting the basic requirements, you must also have one year of experience equivalent to the GS-5 level. The required specialized experience for this position includes: schedule telehealth appointments using an electronic scheduling system, obtain and document patient history and pertinent clinical information in electronic medical records, prepares the telehealth room where the Health Technician (Telehealth Clinical) readies the equipment for examination, establishes video conferencing connection, makes introductions between patient site and provider site, monitors and maintains electronic schedule of rooms, patients, technologies, and presenters, administers the patient satisfaction survey, cleans and performs minor routine maintenance of assigned telehealth technology.

Do you meet the experience or education requirements as described above?
(limit characters)
4. Knowledge, Skills, and Abilities. At this level, candidates must also demonstrate the following Knowledge, Skills, and Abilities (KSAs):

Comprehensive knowledge of computer systems and programs to perform a variety of tasks.
Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service and patient education.
Ability to provide and receive guidance and technical direction.
Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments.
Ability to read, interpret, and apply complex written instructions.
Knowledge of general clinical policies and procedures in a healthcare environment.
Skilled in the use of telehealth technologies for the facilitation of telehealth clinical encounters.

Do you meet the KSAs as described above?
(limit characters)
RESUME REMINDER - Your resume must include the following information for each job listed:
Job title Duties (be as detailed as possible)
Month & year start/end dates (e.g. June 2007 to April 2008)
Full-time or part-time status (include hours worked per week)
Series and Grade, if applicable, for all Federal positions you have held
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

SF-50 REMINDER-If you are a current federal employee, or a former employee with reinstatement rights, you MUST submit a copy of your most recent SF-50 or your separation/ resignation SF-50. This SF-50 needs to show your current or last grade, step, wage, and title. Please do not submit a bonus or award SF-50. A promotion, General wage adjudication, Step- progression or a separation SF-50 are the preferred SF-50's. Your federal employment status cannot be verified without this document and you will be disqualified for not meeting the area of consideration if you do not provide the documentation.

TRANSCRIPTS-Please provide a copy of your official transcripts if applicable.
(limit characters)