Veterans Affairs, Inspector General Logo
Position Title
Support Services Specialist
Agency
Veterans Affairs, Inspector General
Announcement Number
24-VAOIG-99 Opens in new window
Open Period
Wednesday, February 7, 2024 to Wednesday, February 21, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a surplus or displaced Federal employee eligible under the Career Transition Assistance Plan (CTAP)?  Click CTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
(limit characters)
3. Are you a displaced Federal employee eligible under the Interagency Career Transition Assistance Plan (ICTAP)?  Click ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
(limit characters)
4. Are you a current Excepted Service employee of a Federal Agency covered by an OPM Interchange agreement that conveys noncompetitive eligibility?

For more information, review Interchange Agreements with Other Merit Systems.  https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=InterchangeAgreementsWithOtherMeritSystems

To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status. 
(limit characters)
5. Are you eligible for competitive consideration under any of the following merit promotion categories?
  • Current Federal civilian employee in the Competitive service on a permanent career or career-conditional appointment
  • Current Excepted service employee covered by an Interchange Agreement
  • Former Federal employee with Reinstatement eligibility
  • Veterans Employment Opportunities Act of 1998 (VEOA)
  • Current Federal employee serving on a VRA appointment
  • Land Management Employee eligible under Public Law 114-47
  • Other competitive category not listed above (you must submit proof of eligibility)
(limit characters)
6. Are you eligible to be appointed under the Military Spouse Noncompetitive Appointing Authority based on any of the following categories?
  • You are the spouse of an active duty member of the Armed Forces.
  • You are the spouse of a member of the Armed Forces who retired with a disability rating at the time of retirement of 100 percent or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs.
  • You are the widow or widower of a member of the Armed Forces killed while in active duty status, and you have not re-married.
For more information, review USAJOBS Veterans resources. (https://www.usajobs.gov/Veterans)
(limit characters)
7. Are you a former federal employee that has been separated for at least one full year and is eligible to be non-competitively reinstated to a higher grade or full-performance level than which you left federal employment?
(Note: you MUST provide:  1) a copy of your separation SF-50 (the "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2"); AND 2) the last performance appraisal you received from your federal employment which shows at least a fully successful rating.)
(limit characters)
8. Do you currently hold (or have you previously held) on a permanent basis, a position in the competitive service (or in another merit system with which OPM has an interchange agreement), with promotion potential equivalent to (or higher than) the full performance level of the position advertised in this vacancy announcement?
(limit characters)
9. Are you eligible under any other miscellaneous appointing authority not listed thus far, such as (but not all inclusive to):
  • Postal Career Service Employee;
  • Postal Rate Commission Employee;
  • Government Accountability Office (GAO) Employee; 
  • Administrative Office of the U.S. Courts Employee; or 
  • Foreign overseas employee or eligible family member of former overseas employee
 For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management.  https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=MiscellaneousAuthoritiesNotRegulated .  To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status. 

For more information on Foreign overseas employment please review the following: https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#NontemporaryForeignService or https://www.state.gov/global-community-liaison-office/family-member-employment/family-member-employment-in-the-d-c-area/non-competitive-eligibility-nce/#NCE5
(limit characters)
10. Are you eligible for consideration as a Peace Corps, VISTA, or Action volunteer?  If you select this option, you are required to provide acceptable documentation of your appointment eligibility by submitting proof of employment from the appropriate agency with your completed application.
(limit characters)
11. Do you have a severe physical, psychiatric or mental disability that qualifies you for a Schedule A Disability appointment?

For more information, review USAJOBS Individuals with Disabilities resources.

To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
(limit characters)
12. Are you a veteran who separated from active duty under honorable conditions and you:

• recently separated (within the past 3 years)
• are a disabled veteran
• served on active duty during a war, campaign or expedition OR
• received an Armed Forces Service Medal

If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, provide the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

For more information, review USAJOBS Veterans resources.
(limit characters)
13. Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.

Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?

(limit characters)
Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
2. Are you currently serving or have served in the last five years in a Political Appointment in the Federal Government? (limit characters)
3. Would you like the opportunity to be considered for similar positions that require the same knowledge, skills and abilities? (limit characters)
4. If you were born a male after December 31, 1959, and are at least 18 years of age, have you registered with the Selective Service System (select "Not applicable" if this question does not apply to you)? (limit characters)
5. Are you a current Federal employee?
(limit characters)
6. If you are, or ever were a Federal civilian employee, indicate the pay plan and grade level or pay band of the highest graded position you have ever held.
(limit 250 characters)
Performance Appraisal
1. As outlined in the vacancy announcement, you must submit a copy of your most recent completed annual performance appraisal which includes the final rating. If you have not submitted an appraisal meeting these requirements, you must explain why you are unable to do so. If you do not provide a copy of the performance appraisal, or a statement advising why it is unavailable, you will be removed from further consideration. Type "yes" in the text box below if you are providing a performance appraisal meeting the above requirements with your application. If you are unable to provide a performance appraisal with your application, please provide a reason in the text box below. (This is required of all applicants regardless of prior federal service. "N/A" is not considered an acceptable response.) (limit characters)
Assessment 1
Specialized experience for the GS-11 is defined as one year of experience at the GS-9 level, or equivalent, that is directly related to the position and has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience for this position must include:

- Administrative and Investigative support. (examples might include coordinating travel arrangements; purchasing supplies; or tracking technical, office, and personal equipment; AND
- Assisting in the preparation of project files and gathering relevant information.
OR

Education: Ph.D. or equivalent doctoral degree in a Major study such as: public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled; OR 3 full years of progressively higher level graduate education leading to such a degree.

OR

Combination:
A combination of education and experience. Only graduate level education in excess of 36 semester hours (54 quarter hours), may be used to combine education and experience.
(limit characters)
1. Select the choice which describes your experience. (limit characters)
Specialized experience for the GS-9 is defined as one year of experience at the GS-7 level, or equivalent, that is directly related to the position and has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience for this position must include:

- Administrative support. (examples might include coordinating travel arrangements; purchasing supplies; or tracking technical, office, and personal equipment for military, VA, other Government agencies or the private sector); AND
- Assisting in the preparation of case files and gathering relevant information; AND
- Accessing background information from various data bases.
OR

Education: Master's or equivalent graduate degree in a Major study such as: public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled; OR 2 full years of progressively higher level graduate education leading to such a degree.

OR

Combination:
A combination of education and experience. Only graduate level education in excess of 18 semester hours (27 quarter hours), may be used to combine education and experience.


 
(limit characters)
2. Select the choice which describes your experience. (limit characters)
3. Select the response that reflects your experience gathering and analyzing facts. (limit characters)
4. Please select the option that describes your primary work experience. (limit characters)
5. Select the types of computer software programs and/or applications with which you have experience. (limit characters)
6. Which of the following computer resources do you have experience in organizing and maintaining investigative and administrative files? (limit characters)
7. Please select the options that describe your experience with the following computer resources? (limit characters)
8. Please select the options that describe your experience with the following administrative and investigative tasks? (limit characters)
9. Please select all of the choice(s) that describe your experience in identifying problems, analyzing information, and developing solutions. (limit characters)
10. Please select all of the statements which reflect your experience in researching and interpreting instructions, guidelines, and procedures to determine the appropriate actions. (limit characters)
11. Select the statement that describes your experience using guidelines in completing an assignment. (limit characters)
12. Choose all of the statements that describe your experience to conduct searches for people or information using electronic database(s) (i.e., law enforcement databases). (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
13. Do you have experience in the operations, missions, and programs of an office, and experience in monitoring these programs to identify work required and provide support for a variety of projects? (limit characters)
14. Please check the statement(s) which demonstrate(s) your abilities. (limit characters)
15. Choose the statement(s) that describe your skill in using office automation equipment and software packages in order to research data, develop and maintain automated databases, and conduct trends analysis. (limit characters)
16. Choose the statement that describes your skill level in preparing, maintaining, and managing law enforcement and investigative files. (limit characters)
17. Choose the statement that describes your skill level in searching database(s) for information and/or the tracking of investigations. (limit characters)
18. Choose the statements that describe your clerical experience. (limit characters)
19. Please select the response(s) that describe your experience in writing. (limit characters)
20. Please select the answer(s) which represent your oral communication skills. (limit characters)