- Position Title
- Program Manager (District Director)
- Agency
- Small Business Administration
- Announcement Number
- 24-186-JH-MP Opens in new window
- Open Period
- Thursday, February 15, 2024 to Friday, March 1, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a veteran who separated from active duty under honorable conditions AND you:
• have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
• are retired from active military service with a service-connected disability rating of 30% or more?
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
• have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
• are retired from active military service with a service-connected disability rating of 30% or more?
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
3.
(1) Are you the spouse of a member of the Armed Forces who is on active duty?
-OR-
(2) Are you the spouse of a member of the Armed Forces who retired with a disability rating of 100 percent at the time of retirement or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?
-OR-
(3) Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?
For more information, review USAJOBS Veterans resources.
To verify your eligibility for option 1 identified above, you must submit a documentation showing your spouse is currently on active duty.
To verify your eligibility for options 2 and 3 identified above, you must submit the Application for 10-Point Veteran Preference, Standard Form 15 and all supporting documentation identified on that document (e.g., Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service; death certificate and documentation identifying marital status at the time of death; disability letter from the Department of Veterans Affairs or Armed Service, etc..
- Includes all spouses of members of the armed forces on active duty
- Spouses do not have to relocate with active duty spouse
-OR-
(2) Are you the spouse of a member of the Armed Forces who retired with a disability rating of 100 percent at the time of retirement or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?
-OR-
(3) Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?
For more information, review USAJOBS Veterans resources.
To verify your eligibility for option 1 identified above, you must submit a documentation showing your spouse is currently on active duty.
To verify your eligibility for options 2 and 3 identified above, you must submit the Application for 10-Point Veteran Preference, Standard Form 15 and all supporting documentation identified on that document (e.g., Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service; death certificate and documentation identifying marital status at the time of death; disability letter from the Department of Veterans Affairs or Armed Service, etc..
4.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
5.
Were you employed overseas as an Appropriated Fund employee AND did you:
• complete 52 weeks of creditable overseas service in an appropriated fund position(s) as a family member during the time you accompanied a sponsor officially assigned to an overseas area; AND,
receive a fully successful or better (or equivalent) performance rating; AND,
• return to the United States to resume residence less than 3 years ago?
For more information, review USAJOBS Former Overseas Employees resources.
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50, and performance appraisal.
• complete 52 weeks of creditable overseas service in an appropriated fund position(s) as a family member during the time you accompanied a sponsor officially assigned to an overseas area; AND,
receive a fully successful or better (or equivalent) performance rating; AND,
• return to the United States to resume residence less than 3 years ago?
For more information, review USAJOBS Former Overseas Employees resources.
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50, and performance appraisal.
6.
Do you meet the following criteria for Competitive Merit Promotion eligibility:
• career or career-conditional (Tenure field--block 24--is "1" or "2"); and
• status in the competitive service (Position Occupied field--block 34--is "1")
- I am a current Federal employee with a career or career-conditional appointment in the competitive service To be eligible you must have least one year Time In Grade (TIG) at the next lower grade level, or higher, from the position to which you are applying.;
- I am a former Federal employee with a career or career-conditional appointment in the competitive service.
• career or career-conditional (Tenure field--block 24--is "1" or "2"); and
• status in the competitive service (Position Occupied field--block 34--is "1")
7.
Have you completed at least 1 year of continuous service immediately before separation from one or more nontemporary Foreign Service appointments;
-OR-
Have you completed at least 3 years of substantially continuous service under one or more nontemporary appointments in the Foreign Service immediately before separation from an unlimited, career-type appointment in that Service?
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF- 50) reflecting your nontemporary status. If you are outside of the 3-year requirement but are entitled to veteran's preference, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.
- Former employee of the Canal Zone Merit System or Panama Canal Employment System;
- Former employee who served in the Office of the President or Vice-President or on the White House Staff;
- Former incumbent of a position brought into the competitive service;
- Disabled veteran who has completed a training course under Chapter 31 of title 38, United States Code;
- Former ACTION volunteer;
- Current or former Foreign Service officer or employee;
- Former employee of the Panama Canal Commission located in the United States;
-OR-
Have you completed at least 3 years of substantially continuous service under one or more nontemporary appointments in the Foreign Service immediately before separation from an unlimited, career-type appointment in that Service?
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF- 50) reflecting your nontemporary status. If you are outside of the 3-year requirement but are entitled to veteran's preference, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.
8.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
9.
If you're a current or former Land Management employee, who worked in a term or temporary job, you may be eligible to apply to a merit promotion vacancy if you meet the following requirements and provide the required documentation. You must apply within two years of your last term or temporary job and meet all of the following conditions:
- You worked for a land management agency. (The Department of Agriculture's Forest Service, The Department of Interior's Bureau of Land Management, National Park Service, Fish and Wildlife Service, Bureau of Indian Affairs and Bureau of Reclamation)
- Your job was a term or temporary job in the competitive service.
- You worked for a land management agency for more than 24 months - it doesn't have to be continuous, as long as there's no break of two or more years.
- You received acceptable performance ratings throughout your term or temporary employment.
- You did not leave your job due to misconduct or performance.
10.
Do you currently or have you previously occupied a permanent position in which the full performance level (FPL) is equivalent to the FPL of the position being advertised?
i.e., to be eligible for NonCompetitive consideration to a position being advertised at the GS-09, with an FPL of a GS-12, you must have previously held one of the following:
• career or career-conditional (Tenure field--block 24--is "1" or "2");
• status in the competitive service (Position Occupied field--block 34--is "1"); AND,
• full performance level (equivalent to the FPL of the position being advertised).
i.e., to be eligible for NonCompetitive consideration to a position being advertised at the GS-09, with an FPL of a GS-12, you must have previously held one of the following:
- GS-09 with an FPL of GS-12
- GS-11 with an FPL of GS-12
- GS-12 - 15
• career or career-conditional (Tenure field--block 24--is "1" or "2");
• status in the competitive service (Position Occupied field--block 34--is "1"); AND,
• full performance level (equivalent to the FPL of the position being advertised).
11.
Are you a current Excepted Service employee of a Federal Agency that has a valid Interchange Agreement with the Office of Personnel Management?
For more information, review Interchange Agreements with Other Merit Systems.
-OR-
Are you a current:
To use this eligibility, you MUST also select either "Competitive Merit Promotion" or "Non-Competitive (Based on Federal Service)" or both; and you must also submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
For more information, review Interchange Agreements with Other Merit Systems.
-OR-
Are you a current:
- Postal Career Service Employee;
- Postal Rate Commission Employee;
- Government Accountability Office (GAO) Employee; or,
- Administrative Office of the U.S. Courts Employee?
To use this eligibility, you MUST also select either "Competitive Merit Promotion" or "Non-Competitive (Based on Federal Service)" or both; and you must also submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
12.
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months?
-OR-
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and are requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?
-OR-
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?
To verify your eligibility, you must submit a copy of your description of service or other proof of non-competitive eligibility. If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
-OR-
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and are requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?
-OR-
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?
To verify your eligibility, you must submit a copy of your description of service or other proof of non-competitive eligibility. If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
13.
Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.
Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?
14.
Do you have a severe physical, psychiatric or mental disability that qualifies you for a Schedule A Disability appointment?
For more information, review USAJOBS Individuals with Disabilities resources.
To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review USAJOBS Individuals with Disabilities resources.
To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
15.
Are you a veteran whose latest discharge was under honorable conditions and you:
• served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility) OR
• are entitled to veterans' preference
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.
For more information, review USAJOBS Veterans resources.
• served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility) OR
• are entitled to veterans' preference
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.
For more information, review USAJOBS Veterans resources.
Assessment 1
1.
Select the one statement below that BEST describes your experience to meet the basic requirements for this Program Manager (District Director), GS-15 position.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Manage, consult or advise a multi-faceted organization that may have included components such as financial, lending, procurement, business development, marketing, outreach and administrative support functions.
3.
Apply business management principles to promote programs and services as well as to counsel individuals on business management.
4.
Distribute and balance the workload among employees, monitor the status and progress of work, counsel and discipline employees and resolve workplace conflicts, differences or problems among team members.
5.
Plan, organize and review work; administer human resources matters (such as hiring, performance management, award, discipline and grievances); identify strengths and weaknesses of an organization; develop program goals and measurements and coordinate efforts with activities outside the immediate organization.
6.
Coach or mentor staff in a business environment.
7.
Conceptualize, develop and implement a strategic plan to achieve an organization's goals.
8.
Analyze and evaluate a wide cross section of economic and demographic data using technology and a variety of software applications in order to identify opportunities to maximize the delivery of programs and services.
9.
Organize collaborative groups, such as community, businesses, state and local organizations to achieve goals or desired results.
10.
Serve as a senior official in exercising authority to commit organizational resources including budget and personnel.
11.
Accountable and responsible for the success or failure of the mission of the organization as well as for monitoring and evaluating the organization's progress against stated goals and objectives.
12.
Direct business development initiatives for an organization.
13.
Serve as senior relationship manager overseeing the coordination, consulting, promotion and delivery of information and services to the financial and business communities.
14.
Oversee approvals for commercial loans; or be responsible for a full range of financial accounting of an organization; or advise businesses on financial management.
15.
Advise businesses on obtaining Federal, State, local or prime/sub contracts; or responsible for awarding or winning Federal, State, local or prime/sub contracts.
16.
Manage the delivery of programs and services including leveraging partnerships to diverse communities such as women-owned, minority-owned, and/or veteran-owned businesses and urban or rural communities.
17.
Manage the development and write a wide range of marketing materials such as speeches, articles, flyers, news releases, letters, reports, memos, newsletters and other persuasive materials in a creative and imaginative format.
18.
Develop internal written communications including position statements, proposals, funding requests, policies, recommendations and best practices to diplomatically persuade or influence a diverse audience.
19.
Oversee the preparation of training/presentation materials on complex business topics so as to be understood by diverse audiences.
20.
Develop written communications for external use to influence the acceptance of a business-related program, service, product or special interest.
21.
Manage the electronic media messaging on a wide range of complex business-related issues to diverse audiences through the use of a wide variety of mobile technology, software and templates.
22.
Conceptualize and prepare a variety of oral presentations (such as workshops, trainings, lectures, formal training, expos, trade shows, interviews and impromptu speeches) to influence the acceptance of a business-related program, service, product or special interest.
23.
Make persuasive oral communication to potentially adversarial or indifferent audiences resulting in a high level of acceptance by the target audiences and individuals.
24.
Develop and deliver new approaches in making informative presentations in structured and unstructured environments as well as to a large group of individuals with various views and backgrounds.
25.
Tailor communications for diverse audiences to include facilitating small groups, one-on-one consultations and negotiations while representing an organization.
26.
Interact with senior level executives, officials and representatives of media, to include radio, television and press, while representing the interests and views of the organization.