Patent and Trademark Office Logo
Position Title
IT SPECIALIST (SYSANALYSIS/DATAMGT)
Agency
Patent and Trademark Office
Announcement Number
TMCO - OCTO-24-12345835-MP Opens in new window
Open Period
Thursday, July 18, 2024 to Thursday, August 1, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a veteran who separated from active duty under honorable conditions AND you:
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
3. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent. For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
4. Are you a former federal employee who held a career appointment in the competitive service OR who held a career-conditional appointment (and is within 3 years of the date of separation or is a preference eligible) and who has never held the full performance level of this position?

OR

Are you a current federal employee in the competitive service who has never held the full performance level of this position?

To verify your eligibility as a current or former federal employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Block #24 Tenure 1 or 2); AND, status in the competitive service (Block #34 Position Occupied is 1).
(limit characters)
5. Are you a current or former Federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent. For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
6. Are you eligible for appointment under an Interchange agreement or other similar authority?

For more information on interchange agreements and similar authorities, click here.
(limit characters)
7. Are you a spouse of a member of the armed forces serving on active duty who has orders specifying a permanent change of station (not for training), OR a spouse of a 100% disabled service member injured while on active duty, OR an un-remarried widow/widower of a service member who was killed while performing active duty? (limit characters)
8. Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months? 

- OR - 

Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and are requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position? 

- OR - 

Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?

To verify your eligibility, you must submit a copy of your description of service or other proof of non-competitive eligibility. If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
(limit characters)
9. Are you a current or former Federal employee who holds or has previously held a career or career-conditional position in the competitive service at the same or higher grade level with the same or higher promotion potential as the position being announced?

If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
  • Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) AND
  • Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
(limit characters)
10. Do you have a severe physical, psychiatric or mental disability that qualifies you for Schedule A Disability appointments?

If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.

For more information, review USAJOBS Individuals with Disabilities resources.
(limit characters)
11. Are you a veteran whose latest discharge was under honorable conditions AND you:
  • served three or more years of continuous active duty service in the military (Note: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
  • are entitled to veterans' preference? For more information, review USAJOBS Veterans resources. USAJOBS Veterans resources

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.
(limit characters)
12. Which of the following best represents your awards history? (Awards include superior performance awards, special act or achievement awards, quality step increases, and other equivalent awards.) (limit characters)
13. If you are, or ever were, a Federal civilian employee, please indicate the beginning and ending dates of the highest grade level (or equivalent) that you identified in the "Career or Career-Conditional Highest Full Performance Level". Enter 'Not Applicable' if this does not apply to you. (limit characters)
14. If you are, or ever were, a Federal civilian career or career-conditional employee in the competitive service, what is the highest full performance level (promotion potential) of the position you held on a permanent basis?
Note: Your highest full performance level should be shown in the "Remarks" section of you Notification of Personnel Action (SF-50) that documents your initial placement into that position.
(limit characters)
15. If you are a current Federal civilian employee, by what agency/office or Department of Commerce bureau are you employed? (limit characters)
16. If you answered "Other" to the "Federal Civilian Agency Employment" question, please enter the agency and organization. Otherwise enter 'Not Applicable' if this does not apply to you. (limit characters)
17. If you are a Federal civilian employee, under what type of appointment are you currently serving?

Note: If you are unsure of your appointment type, refer to your most recent Notification of Personnel Action (SF-50), ask your servicing human resources office, or contact the human resources representative listed in the vacancy announcement.

Click on the following appointment types for additional information:
Permanent, career, competitive service
Veterans Recruitment Authority (VRA)
Excepted Service
Temporary
Term
(limit characters)
18. If you answered "Other" to the previous "Federal Civilian Appointment Type" , please enter your current appointment type. Otherwise, enter "not applicable" if this does not apply to you. (limit characters)
19. If you are eligible for appointment under an Interchange agreement or similar authority, please identify the organization in which you work(ed). Enter 'Not Applicable' if this does not apply to you. (limit characters)
20. Which of the following best represents your recent performance appraisal rating? (limit characters)
21. If you are eligible for reinstatement based on prior Federal service and you are NOT currently serving in the competitive service as a permanent career or career-conditional Federal civilian employee, please indicate the beginning and ending dates of your prior Federal civilian employment. If you are not eligible for reinstatement please enter NA. Note: Use the format From MM-YYYY to MM-YYYY. (limit characters)
22. Are you a retiree receiving a Federal annuity?
Note: If you are an annuitant, your salary or annuity may be reduced upon employment.
(limit characters)
23. If you are a male at least 18 years of age, born after December 31, 1959, have you registered with the Selective Service system? (limit characters)
24. Have you accepted a Voluntary Separation Incentive Payment (VSIP/"buyout") from a Federal agency within the past 5 years? (limit characters)
Preferences
1. How did you hear about this USPTO job opportunity? (No Choice Limit) (limit characters)
2. Have you held a political appointment within the previous five-year period? (limit characters)
3. If you are a current or former Federal civilian employee, by what agency/office or Department of Commerce bureau are you employed? (limit characters)
4. If you answered "Other" to the above question, please enter the agency and organization. (limit characters)
Assessment 1
Thank you for your interest in the Information Technology (SYSANALYSIS/DATAMGT) position with the United States Patent and Trademark Office (USPTO). Your resume and the responses you provide will be used to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit your application. (limit characters)
Candidates for the GS-13 grade level must have at least 52 weeks of specialized experience equivalent at the GS-12 grade level in the federal service. Your responses to the following questions must be supported in your resume. Specialized experience includes all of the following: 
1. Experience designing, upkeep, configuration, and troubleshooting cloud based, low code application/tools such as Microsoft Power Platform and ServiceNow.
2. Experience anticipating, identifying, and solving complex application problems including technical issues, bugs, errors, or performance issues, or non-technical issues like stakeholder dissatisfaction.
3. Experience conducting data extracts from a SaaS application to analyze trends and relationships utilizing reporting tools such as Power BI.
4. Experience of Enterprise Architecture (EA) principles, tool, concepts and methods to align information technology (IT) to security mission needs.
(limit characters)
1. From the descriptions below, select the response that best describes your experience and meets the Minimum Qualification Requirements for the Information Technology Specialist (SYSANALYSIS/DATAMGT), GS-2210-13. (limit characters)
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below. (limit characters)
2. Integrates configuration management database products and tools with other processes, such as pipeline, incident, problem, change, availability, risk assessment, capacity and event management.
(limit characters)
3. Provides guidance and hands-on execution activities to support the product development, security, and operations (DEVSECOPS) lifecycle for the development of CMBD components.
(limit characters)
4. Identifies, captures, and manages new requirements and/or changes to products and tools.
(limit characters)
5. Coordinates design work for Configuration Items (CI) within the CMDB and their relationships, dependencies and attributes through asset discovery and other data import methods.
(limit characters)
6. Implements, documents, builds, provides unit tests and supports testing and deployment of software and configuration changes.
(limit characters)
7. Develops, or assists in developing, components based on requirements, architecture and design that adheres to coding and documentation standards, unit test methods, and development best practices.
(limit characters)
8. Works with developers and team leaders, senior IT specialists, architects, supervisor, contractors, and customers to define project/task technical requirements and to evaluate and identify alternative solutions.
(limit characters)
9. Participates in all aspects of solution creation encompassing the planning, acquisition, design, testing, development, operation and maintenance.
(limit characters)
10. Performs in the role of Task Order Manager or Contracting Officer's Representative (COR) for contracts when assigned. (limit characters)
11. Participates with acquisition/procurement officials to develop comprehensive and accurate statements of work; estimate development costs accurately; negotiate on costs and timelines. (limit characters)
12. Reviews quality of work delivered; and identify and resolve contractor and vendor performance.
(limit characters)
13. Reports and documents contractor and vendor performance issues and/or potential problems.
(limit characters)
14. Prepares appropriate artifacts such as architecture diagrams, ports protocols and services management documents (PPSM), Plans of Actions and Milestones (POAM), and System Security and Privacy Plans (SSPP).
(limit characters)
15. Provides cyber security input to product planning and execution, including statements of work, task orders, and other acquisition related documents.
(limit characters)
16. Integrates with other tools such as automated pipelines and Risk Management Frameworks (RMF) to provide boundaries for automated assessments.
(limit characters)
17. Ensures IT security requirements are specified, developed, implemented, and evaluated, throughout the full life cycle of assigned products.
(limit characters)
18. Leads discussions with stakeholders to ensure that work activities conform to industry security standards while meeting business requirements in accordance with the OCIO Strategic Plan.
(limit characters)
19. Advises managers and customers on EA software and/or hardware needs and new technology, and recommends modifications to current software and/or hardware to support EA strategic goals.
(limit characters)
20. Collaborates with OCIO product owners to identify, improve, and resolve issues with product implementation, operation, or processes.
(limit characters)
21. Provides consultation and recommendations to organizational components of USPTO in the development, security, and operations of new or improved EA products and tools.
(limit characters)