Drug Enforcement Administration Logo
Position Title
Mission Support Specialist
Agency
Drug Enforcement Administration
Announcement Number
F-CB-24-12346212-MP-JW Opens in new window
Open Period
Monday, March 11, 2024 to Monday, March 25, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a veteran who separated from active duty under honorable conditions AND you:
• have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
• are retired from active military service with a service-connected disability rating of 30% or more?

For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
3. Were you employed overseas as an Appropriated Fund employee AND did you:
• complete 52 weeks of creditable overseas service in an appropriated fund position(s) as a family member during the time you accompanied a sponsor officially assigned to an overseas area; AND,
• receive a fully successful or better (or equivalent) performance rating; AND,
• return to the United States to resume residence less than 3 years ago?

For more information, review USAJOBS Former Overseas Employees resources.

To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50, and performance appraisal.
(limit characters)
4. In accordance with revised 5 U.S.C. 3330d(b), the head of an agency may now appoint noncompetitively: the spouse of a member of the armed forces on active duty, the spouse of a 100 percent disabled member of the armed forces, or the spouse of a deceased member of the armed forces.

(1) Are you the spouse of a member of the Armed Forces on active duty? Includes all spouses of members of the armed forces on active duty. Spouses do not have to relocate with active duty spouse. You will be required to provide documentation of your spouse's active duty.

-OR-

(2) Are you the spouse of a member of the Armed Forces who was retired under Chapter 61 of title 10, United States Code with a 100% disability rating from the military; or was released from active duty and has a disability rating of 100% from the Department of Veterans' Affairs or the military department? You will be required to provide documentation of your spouse's disability.

-OR-

(3) Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status (it does not have to be combat related)? You will be required to provide documentation on the death of the spouse and your marital status at the time of death.

For more information, review USAJOBS Veterans resources or https://www.fedshirevets.gov/job-seekers/special-hiring-authorities/family-members/ .

To verify your eligibility for the options above, you must submit applicable documentation such as the Application for 10-Point Veteran Preference, Standard Form 15 and all supporting documentation identified on that document (e.g., Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service; death certificate and documentation identifying marital status at the time of death; disability letter from the Department of Veterans Affairs or Armed Service, etc.
(limit characters)
5. Are you a current or former employee at certain Land Management agencies under time-limited competitive appointment? 
If you are a current Land Management agency employee, you
Must have initially been hired under competitive examining procedures to this time-limited appointment.
Must have served under 1 or more time-limited appointments by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years, AND
Must have performed at an acceptable level during each period of service.
If you are a former Land Management agency employee, you
Must have initially been hired under competitive examining procedures to this time-limited appointment.
Must have served under 1 or more time-limited appointments by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years.
Must have performed at an acceptable level during each period of service.
Must apply for a position covered by these provisions within 2 years after their most recent date of separation AND
Must have been separated, with respect to their most recent separation, for reasons other than misconduct or performance.
 
To verify your eligibility, you must submit your SF-50 and performance rating.  If performance rating is not available, a reference from a supervisor at each employing agency who is able to attest to satisfactory performance is acceptable. 

 
(limit characters)
6. Are you a current or former federal employee displaced from the agency hiring for this position?
If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50. For more information, review the USAJOBS Help Center.  
(limit characters)
7. Do you meet one of the following Competitive Merit Promotion Eligibilities:
 
• Current Federal or former employees with career or career-conditional appointments in the competitive service that hold, or have held a position at the same or lower grade level with a lower promotion potential as the position being announced; or,
 
• Veterans Employment Opportunity Act (VEOA) eligible (veteran whose latest discharge was under honorable conditions AND you served three or more years of continuous active duty service in the military; OR, are entitled to veterans' preference?
 
To verify your eligibility, you must submit supporting documentation. For example, a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your Permanent or Conditional Tenure and Competitive Service status. Your SF-50 should demonstrate your eligibility for consideration, e.g., length of time you have been in your current grade, your highest grade held, your promotion potential/full performance of your current position, and proof of permanent or conditional tenure. Examples of appropriate SF-50s include promotions, within-grade increases and appointments - Award SF-50s will not be accepted. You may need to submit more than one SF-50 to satisfy this requirement. Your SF-50 (or equivalent personnel action form) must reflect:  
  • Career or Career-conditional (Block 24: Tenure field is 1-Permanent or 2 - Conditional);
  • Status in the Competitive Service (Block 34: Position Occupied field is 1- Competitive Service); AND,
  • For current Federal employees, the most recent SF-50 must be dated within the last 52 weeks from the closing date of this vacancy announcement); OR,
  • For former Federal employees, your separation action from federal service.
For VEOA or Veterans Preference: a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. All required documentation will be outlined in the Job Opportunity Announcement.
(limit characters)
8. Are you a current Department of Justice (DOJ) employee (e.g., JMD, DEA, BOP, U.S. Marshals Service, FBI, ATF, etc.) who is serving on a career or career-conditional appointment in the competitive service and have never held the grade or full performance level of this position?

To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
career or career-conditional (Tenure field is 1 or 2); AND
your status in the competitive service (Position Occupied field is 1).
 
(limit characters)
9. Are you a current Department of Justice (DOJ) employee (e.g., JMD, DEA, BOP, U.S. Marshals Service, FBI, ATF, etc.) who is serving on a career or career-conditional appointment in the competitive service and AND can you respond "yes" to at least one of the two below statements:
  • You have held a position at the same or higher grade level as this position being advertised, in addition to having held the same or higher promotion potential as this position being advertised; OR
  • You have held the full promotion potential of this position.
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your tenure and competitive status. Your SF-50 should document how you meet the above requirements including grade levels and full promotion potential of current or past positions. You may need to submit more than one SF-50. Your SF-50 (or equivalent personnel action form) must also reflect:
  • Career or Career-conditional (Block 24: Tenure field is 1-Permanent or 2 - Conditional); AND,
  • Status in the Competitive Service (Block 34: Position Occupied field is 1- Competitive Service); AND
Remarks show the full promotion potential/performance level (Block 45)
 
(limit characters)
10. Have you completed at least 1 year of continuous service immediately before separation from one or more nontemporary Foreign Service appointments; AND, your separation from a Foreign Service career-type appointment occurred in the last 3 years (individuals entitled to veteran's preference do not need to meet this 3-year requirement)?

-OR-

Have you completed at least 3 years of substantially continuous service under one or more nontemporary appointments in the Foreign Service immediately before separation from an unlimited, career-type appointment in that Service? To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF- 50) reflecting your nontemporary status.

If you are outside of the 3-year requirement but are entitled to veteran's preference, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.?
(limit characters)
11. Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center. 

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
12. Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months?

-OR

Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and are requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?

-OR

Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?

-OR
Are you eligible to be appointed on noncompetitive basis according to Executive Order or Noncompetitive eligibility (i.e. NSEP, CLS or Boren Awards)?
  
To verify your eligibility, you must submit a copy of your description of service or other proof of non-competitive eligibility. If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
(limit characters)
13. Do you meet one of the following Non-Competitive Merit Promotion Eligibilities:
 
• Current Federal or former employee that hold, or have previously held a career or career-conditional appointment in the competitive service and has held a permanent (non-temporary) position at the same or higher grade level with the same or higher promotion potential as the position being announced; or,

• Disabled veteran receiving 30% or more disability compensation from the VA; or,

• Individual with a severe physical, psychiatric or mental disability that qualifies you for a Schedule A Disability appointment; or
 
• Individual eligible under other non-competitive appointment authorities such as: Military spouses under E.O. 13473; Certain former overseas employees; Present and former Peace Corps, Vista or Action volunteers; Present and former Foreign Service officers and employees; OPM Interchange Agreement and Other Miscellaneous Authorities.
 
To verify your eligibility, you must submit supporting documents. For example, a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service; a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50) dated within the last 52 weeks from the closing date of this vacancy announcement; etc. All required documentation will be outlined in the Job Opportunity Announcement.
(limit characters)
14. Are you a current Excepted Service employee of a Federal Agency that has a valid interchange agreement with the Office of Personnel Management?

For more information, review Interchange Agreements with Other Merit Systems.

-OR

Are you a current:
• Postal Career Service Employee;
• Postal Rate Commission Employee;
• Government Accountability Office (GAO) Employee; or,
• Administrative Office of the U.S. Courts Employee?

For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management.

To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
(limit characters)
15. Do you have a severe physical, psychiatric or mental disability that qualifies you for a Schedule A Disability appointment?

For more information, review USAJOBS Individuals with Disabilities resources.

To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
(limit characters)
16. Are you currently employed with the Department of Justice or its components as a Federal civilian employee in the Competitive Service at the same grade level as this position or higher with the same or higher promotion potential?

To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status and current employment with DOJ or its components. Your SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Tenure field is 1 or 2); AND
  • your status in the competitive service (Position Occupied field is 1); AND
  • the same grade level as this position or higher with the same or higher promotion potential.
(limit characters)
17. Were you formerly, but not currently, employed as a Federal civilian on a permanent competitive appointment and have you never held the grade or full performance level of this position? 

To verify your eligibility, you must submit a copy of your separation Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your separation SF-50 (or equivalent personnel action form) must reflect:

career or career-conditional (Tenure field is 1 or 2); AND,
• your status was in the competitive service (Position Occupied field is 1).
(limit characters)
18. Were you formerly, but not currently, employed as a Federal civilian on a permanent competitive appointment and have held the grade or full performance level of this position? 

To verify your eligibility, you must submit a copy of your separation Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your separation SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Tenure field is 1 or 2); AND,
  • your status was in the competitive service (Position Occupied field is 1); AND,
  • the same grade level as this position or higher with the same or higher promotion potential.
(limit characters)
19. Are you currently employed as a civilian employee in the competitive service in a Federal agency other than the Agency hiring for this position and have never held the grade or full performance level of this position?

To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your separation SF- 50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Tenure field is 1 or 2); AND, 
  •  your status was in the competitive service (Position Occupied field is 1).
(limit characters)
20. Are you a veteran whose latest discharge was under honorable conditions AND you:

• served three or more years of continuous active duty service in the military (Note: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
• are entitled to veterans' preference?

For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.
(limit characters)
21. Are you a veteran who separated from active duty under honorable conditions AND you:
• recently separated (within the past 3 years);
• are a disabled veteran;
• served on active duty during a war, campaign or expedition; OR,
• received an Armed Forces Service Medal? For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, you must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
2. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee?

Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
  • Position title;
  • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
  • Agency; and,
  • Beginning and ending dates of appointment.
(limit characters)
Assessment 1
Thank you for your interest in the MISSION SUPPORT SPECIALIST, GS-0301-09/11 position with the Federal government. Your responses to the questions below will be used in the evaluation of your qualifications for this position. Your resume and application materials must support the level of experience and/or education you claim in this questionnaire. If, after a complete review of your application package, a determination is made that you have overstated your qualifications, you may be rated ineligible for this position. (limit characters)
1. Please select the ONE response that BEST describes the experience that you possess that demonstrates your ability to perform as a Mission Support Specialist GS-09 level.
(limit characters)
2. Please select the ONE response that BEST describes the experience that you possess that demonstrates your ability to perform as a Mission Support Specialist GS-11 level.
(limit characters)
In this part you will respond to questions about your experience as it relates to the position for which you are applying. Carefully review the level descriptions (A to E) listed below. For each task question, choose the level description that best describes your experience and/or training. Your responses must be fully supported within the text of your resume. Failure to properly identify your experience may result in the lowering of your overall score and/or your disqualification for this position. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Assists in the preparation and processing of confidential employee matters.
(limit characters)
4. Performs logistical and administrative tasks to ensure a smooth operation of the organization's goals and objectives.
(limit characters)
5. Establishes and maintains electronic files and databases.
(limit characters)
6. Assists with the preparation of reports and briefings on special projects related to elements of administrative support services, such as Records Management, Privacy Act, official mail control, postal management, forms management, correspondence management, reports control, record keeping, and copier management.
(limit characters)
7. Prepares written products, reports, or presentations as requested by management.
(limit characters)
8. Conducts studies to recommend improvements to business operations efficiency and effectiveness.
(limit characters)
9. Maintains personnel records/files and disposes them in accordance with established regulations and procedures.
(limit characters)
10. Prepares and consolidates time and attendance records and ensures time and leave reports are submitted timely.
(limit characters)
11. Researches and resolves general issues related to employee's pay and leave.
(limit characters)
12. Prepares and submits personnel requests, such as Awards, Recruit/Fill, Performance Management, and Table of Organization Reassignment actions, through the applicable agency systems.
(limit characters)
13. Updates and enters data into electronic files or systems on the program areas that they support (e.g., EmpowHR, Fleet Information Resource Management (FIRM), local Share Drives, WebTA, etc.).
(limit characters)
14. Performs vehicle management, including ensuring timely maintenance, service, repairs, supplement equipment, and documentation.
(limit characters)
15. Performs logistics functions to include supply management, inventory management, accountable property management, and facility management and ensures the programs are executed efficiently.
(limit characters)
16. Manages the Law Enforcement Officer (LEO) program for the division which includes the Task Force Officer (TFO), task force processes, agreement, and termination of TFO's.
(limit characters)
17. Monitors encumbered and unencumbered TFO position to mitigate potential issues with the resources.
(limit characters)
18. Works on projects related to elements of Administrative Support Services, such as Records Management, Privacy Act, official mail control, postal management, forms management, correspondence management, reports control, record keeping, copier management, printing and duplicating management and supporting automated administrative systems.
(limit characters)
19. Identifies procedural deficiencies and/or inefficiencies within system and recommends process improvements.
(limit characters)
20. Plans and conducts special projects and studies to recommend improvements to business operations.
(limit characters)
21. Uses tracking tools to assist with the resolution of duplicate, incomplete or incorrect data within the administrative and logistics systems.
(limit characters)
22. Provides guidance and recommendations to management to ensure pertinent laws, regulations, and policies are followed.
(limit characters)
23. Serves as the point of contact for assigned areas of responsibility, preventing and/or resolving problems by providing associated advice and information to managers and customers.
(limit characters)
Past performance is one of the best indicators of your ability to perform effectively in the competency areas described for this position. Review and select the statement below that describes the PERFORMANCE RECOGNITION you have most recently received. (limit characters)
24. Have you received a performance appraisal in one or more of the competencies described for the position?
(limit characters)
Past performance is one of the best indicators of your ability to perform effectively in the competency areas described for this position. Review and select the statement below that describes the AWARDS you have received within the last year. (limit characters)
25. Have you received any awards related to one or more of the competencies described for the position?
(limit characters)
26. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled; I may be denied an appointment; or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that I will not be considered for employment if I do not respond "Yes" to this certification item.
(limit characters)