Indian Health Service Logo
Position Title
Quality Management Director
Agency
Indian Health Service
Announcement Number
IHS-24-PX-12363625-ESEP/MP Opens in new window
Open Period
Thursday, June 13, 2024 to Monday, July 15, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a veteran who separated from active duty under honorable conditions and you:
  • have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more OR
  • retired from active military service with a service-connected disability rating of 30% or more
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. Please also provide the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

For more information, review USAJOBS Veterans resources.
(limit characters)
3. Are you currently employed by the agency hiring for this position? (limit characters)
4. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade is equivalent to or below the grade level of the vacancy AND
  • your last performance rating of record is at least fully successful or the equivalent.
You will be required to submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50. For more information, review the USAJOBS Resource Center.
(limit characters)
5. Are you an American Indian/Alaska Native who is enrolled in a federally recognized tribe as defined by the Secretary of Interior? The Indian Health Service gives qualified American Indian/Alaska Natives preference when filling vacancies in accordance with the Indian Preference Act of 1934 (Title 25, USC, Section 472), with approved exceptions.

If eligible, submit a copy of your Bureau of Indian Affairs Form 4432, "Verification of Indian preference for employment in the Bureau of Indian Affairs and the Indian Health Service," that has been completed by authorized tribal or BIA Officials. For more information, review the IHS Indian Preference guidelines: http://www.ihs.gov/jobs/permanentDocs/indianpreference.pdf.
(limit characters)
6. Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position?

If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade is equivalent to or below the grade level of the vacancy and
  • your last performance rating of record is at least fully successful or the equivalent.
You will be required to submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50. For more information, review the USAJOBS Resource Center.
(limit characters)
7. Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months?

-OR-

Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and is requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?

-OR-

Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?

If yes, submit a copy of your description of service or other proof of non-competitive eligibility.

If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
(limit characters)
8. Do you have a severe physical, psychiatric or mental disability that qualifies you for Schedule A Disability appointments?

If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.

For more information, review USAJOBS Individuals with Disabilities resources.
(limit characters)
9. Were you formerly employed as a federal civilian on a permanent competitive appointment but are not currently a permanent competitive federal employee?

If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
  • Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) AND
  • Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
(limit characters)
10. Are you currently employed as a civilian employee in the competitive service in a federal agency other than the agency hiring for this position?

If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
  • Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
  • Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
(limit characters)
11. Are you a veteran whose latest discharge was under honorable conditions and you:
  • served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility) OR
  • are entitled to veterans' preference
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.

For more information, review USAJOBS Veterans resources.
(limit characters)
12. Are you a veteran who separated from active duty under honorable conditions and you:
  • recently separated (within the past 3 years)
  • are a disabled veteran
  • served on active duty during a war, campaign or expedition OR
  • received an Armed Forces Service Medal
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, provide the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

For more information, review USAJOBS Veterans resources.
(limit characters)
Preferences
1. Which hiring plan applies to you and how do you want to be considered for employment? If you are not sure, visit the IHS Jobs Board Which Plan Should I Select.
You will only be considered for those that you select. (Select all that apply)
(limit characters)
2. This position is covered by Public Law 101-630, the Indian Child Protection and Family Violence Protection Act (25 United States Code Chapter 34) requiring contact or control over Indian children. Due to this law, the agency must ensure that persons hired for these positions have not been arrested for or charged with certain crimes involving a child. Responding yes to this question can make you ineligible for employment in this position. You will be contacted if additional information is required. Have you ever been arrested for or charged with a crime involving a child? (limit characters)
3. This position is covered by Public Law 101-630, the Indian Child Protection and Family Violence Protection Act (25 United States Code Chapter 34) requiring contact or control over Indian children. Due to this law, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes against persons or offenses committed against children. Responding yes to this question makes you ineligible for employment in this position. You will be contacted if additional information is required. Have you ever been found guilty of, or entered a plea of nolo contendere (no contest) or guilty to, any felonious offense, or any two or more misdemeanor offenses under federal, state, or tribal law involving crimes of violence; sexual assault, molestation, exploitation, contact or prostitution; or crimes against persons; or offenses committed against children? (limit characters)
4. I certify that (1) my responses to questions one and two are made under penalty of perjury, which is punishable by fine under title 18 of the United States Code, or imprisonment of not more than five years, or both; and (2) I have received notice that a criminal check will be conducted. I understand my right to obtain a copy of any criminal history report made available to the Indian Health Service and my right to challenge the accuracy and completeness of any information contained in the report. (limit characters)
Assessment 1
Thank you for your interest in this Health System Specialist position with the Indian Health Service. We will evaluate your resume and your responses to this Assessment Questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit this questionnaire. SECTION I. MINIMUM QUALIFICATIONS AND FACTORS. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. Basic Requirement - General Medical and Healthcare Series
I have completed a Bachelor's or graduate/higher level degree with a major study in an academic field related to the medical field, health sciences or allied sciences appropriate to the work of the position. This degree must be from an educational program from an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. Must submit transcripts.
(limit characters)
2. MINIMUM QUALIFICATIONS, GS-0601-13
From the descriptions below, select the response that best describes your experience which demonstrates your ability to perform the work of this position at the GS-13.
(limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Adapts leadership styles to a variety of situations. (limit characters)
4. Collaborate with staff members and individuals from varied backgrounds while being receptive to cultural diversity, race, gender, disabilities and other individual differences. (limit characters)
5. Deal calmly and effectively with high stress situations. For example: tight deadlines, hostile individuals, emergency situations. (limit characters)
6. Perform work assignments with a high degree of independence, including problem solving and conflict resolution. (limit characters)
7. Analyze and validate clinical applications data collected from Health Information Systems. (limit characters)
8. Assign work based on priorities, difficulty of assignments, and capabilities of employees. (limit characters)
9. Collect and analyze qualitative and quantitative data to the impact of various programs and/or projects. (limit characters)
10. Coordinate project plans to meet short term project objectives of less than 6 months in duration. (limit characters)
11. Develop and implement policy and guidelines for assessment of health care safety and quality programs/services. (limit characters)
12. Identify areas of operations that are not in compliance and recommends methods such as Failure Mode & Effects Analysis (FMEA) & Root Cause Analysis (RCA) to correct deficiencies. (limit characters)
13. Manage, coordinate, or direct a team of professionals evaluating a safety and quality program for health care facilities and services. (limit characters)
14. Represent the organization with internal and external stakeholders to create partnerships and commitment to achieving common goals. (limit characters)
15. Articulate comprehensive knowledge of current issues and trends in clinical and administrative practice, computer, technology and health care. (limit characters)
16. Communicate with a variety of healthcare disciplines, patients, and families to teach the hospital Quality Assurance Performance Improvement (QAPI) Program process. (limit characters)
17. Develop a training plan to ensure staff development in required courses. (limit characters)
18. Oversee Quality Assurance Performance Improvement (QAPI) education and training for all staff. (limit characters)
19. Ability to work independently along with having good presentation skills, i.e., articulation and writing. (limit characters)
20. Formulate an action plan for addressing problem areas for a safety and quality program based on a review of available resources. (limit characters)
21. Formulate and implement a hospital Quality Assurance Performance Improvement (QAPI) program and develops plans to comply with different accreditation requirements consistent with the priorities and objectives of the healthcare facility. (limit characters)
22. Track the status and completion of multiple, large scale, national projects. (limit characters)
INSTRUCTIONS: SECTION II. CERTIFICATION OF INFORMATION ACCURACY As previously explained, your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please take this opportunity to review your responses to ensure their accuracy. Certification of Information Accuracy If you fail to answer this question, you will be disqualified from consideration for this position. (limit characters)
23. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position. (limit characters)