- Position Title
- Administrative Support Assistant (OA)
- Agency
- National Park Service
- Announcement Number
- IM-1539-ROMO-24-12372078-ST Opens in new window
- Open Period
- Friday, April 5, 2024 to Wednesday, April 17, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
3.
Are you a former member of the Public Lands Corps (PLC) who has served the time required for completing a PLC project carried out on Federal land within the preceding 2 years (an individuals eligibility for NCE under this authority shall not exceed 2 years after completion of his/her last PLC project), and:
• Served as a qualified youth on an appropriate conservation project completing a minimum of 640 hours of satisfactory service that included at least 120 hours through the PLC (individuals must provide a copy of the "Certificate of Eligibility for NCE Hiring Based on PLC Service" and the complete PLC Participant Work Hours Verification Form with your application package in order to be considered under this hiring authority), and
• Meet OPM qualification standards and any other qualification requirement(s) stated in this vacancy announcement for the position in which you are applying.
• Served as a qualified youth on an appropriate conservation project completing a minimum of 640 hours of satisfactory service that included at least 120 hours through the PLC (individuals must provide a copy of the "Certificate of Eligibility for NCE Hiring Based on PLC Service" and the complete PLC Participant Work Hours Verification Form with your application package in order to be considered under this hiring authority), and
• Meet OPM qualification standards and any other qualification requirement(s) stated in this vacancy announcement for the position in which you are applying.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
5.
Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) who:
To verify your eligibility, you must provide documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
For more information, review Land Management Workforce Flexibility Act (LMWFA).
- was originally hired to a time-limited position under a competitive appointment; and,
- served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a break in service of two or more years; and,
- performed at an acceptable level of service during each period of service; and,
- if no longer employed by the land management agency, have been separated for no more than two years, and departed that position in good standing.
To verify your eligibility, you must provide documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
For more information, review Land Management Workforce Flexibility Act (LMWFA).
6.
Do you meet one of the following Non-Competitive Merit Promotion Eligibilities:
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service; a copy of your Notification of Personnel Action, Standard Form 50 (SF-50); etc. All required documentation will be outlined in the Job Opportunity Announcement.
- Disabled veteran receiving 30% or more disability compensation from the VA;
- Transfer, reassignment or reinstatement eligible: current Federal or former employee with career or career-conditional appointment in the competitive service that hold, or have previously held a career or career-conditional position at the same or higher grade level with the same or higher promotion potential as the position being announced; or,
- Individual eligible under other non-competitive appointment authorities such as: Veterans Recruitment Authority; Military spouses under E.O. 13473; Certain former overseas employees; Present and former Peace Corps, Vista or Action volunteers; Former White House staff; Present and former Foreign Service officers and employees; Certain National Guard technicians; Schedule A; OPM Interchange Agreement and Other Miscellaneous Authorities.
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service; a copy of your Notification of Personnel Action, Standard Form 50 (SF-50); etc. All required documentation will be outlined in the Job Opportunity Announcement.
7.
Are you a veteran whose latest discharge was under honorable conditions AND you:
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.
- served three or more years of continuous active duty service in the military (Note: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
- are entitled to veterans' preference?
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.
8.
Are you a veteran who separated from active duty under honorable conditions and you:
For more information, review USAJOBS Veterans resources.
- recently separated (within the past 3 years)
- are a disabled veteran
- served on active duty during a war, campaign or expedition OR
- received an Armed Forces Service Medal
For more information, review USAJOBS Veterans resources.
9.
Do you meet one of the following Competitive Merit Promotion Eligibilities:
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your competitive status or a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. All required documentation will be outlined in the Job Opportunity Announcement.
- Current Federal or former employees with career or career- conditional appointments in the competitive service that hold, or have held a career or career-conditional position at a lower grade level as the position being announced; or,
- Veterans Employment Opportunity Act (VEOA) eligibles
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your competitive status or a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. All required documentation will be outlined in the Job Opportunity Announcement.
10.
Are you currently or have previously held a permanent Career or Career Conditional position in the Federal Government in the Competitive Service equivalent to the full performance level of the grade of the position being advertised?
To verify your eligibility as a current or former Federal civilian employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
To verify your eligibility as a current or former Federal civilian employee, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
- career or career-conditional (Tenure field is 1 or 2); AND,
- status in the competitive service (Position Occupied field is 1).
11.
Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.
Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?
Preferences
1.
Select the lowest grade you are willing to accept for this position.
2.
My performance is at an acceptable level and I am not serving under a formal Performance Improvement Plan (PIP).
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Assessment 1
Thank you for your interest in the Administrative Support Assistant (Office Automation) position with the National Park Service. Your responses to this questionnaire, in conjunction with other portions of your completed application, will be evaluated to determine your qualifications. Please carefully follow all instructions before submitting your responses.
Your ratings are subject to change if discrepancies exist between your responses and supporting documents.
From the descriptions below, select the letter corresponding to the statement that most clearly and accurately describes your qualifications for the Administrative Support Assistant. MARK ONLY ONE RESPONSE. If you select more than one response or leave this question blank you will be rated ineligible. Your resume must fully support the specialized experience outlined in the job announcement to be qualified. No assumptions will be made based on job title or grade level alone.
Minimum Qualifications
1.
Select the most appropriate response to indicate how you fulfill the minimum qualification requirement to qualify for the GS-05 level as outlined in the job announcement:
2.
Select the most appropriate response to indicate how you fulfill the minimum qualification requirement to qualify for the GS-06 level as outlined in the job announcement:
3.
Select the most appropriate response to indicate how you fulfill the minimum qualification requirement to qualify for the GS-07 level outlined in the job announcement:
Proficiency Requirement SCALE: Yes/No (Default)
4.
I am a qualified typist, able to type a minimum of 40 words per minute based on a 5-minute typing sample with three or fewer errors. I have self-certified this skill in my application package and/or provided performance test results and/or certificates of proficiency (acceptable within last 3 years). I understand that additional verification of this proficiency may be done later by administering an appropriate performance test.
For the questions below, please select from A through E to indicate the skill level that you possess for each task listed. The questions were developed based on the knowledge, skills, abilities, and competencies needed to perform the work of this position. Your responses to the task statements below must be supported by your resume or other application materials. Each of your responses must be clearly supported by your education, training, and/or specific work experience and can be documented by your resume, transcripts, or other items you choose to submit. If your application does not support the responses you claim in this questionnaire, your score will be lowered or you will be found not qualified. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for disqualification, non-selection, or dismissal from the agency after you begin work.
Financial Management: Prepares, justifies, and/or administers the budget for program area; plans, administers, and monitors expenditures to ensure cost-effective support of programs and policies.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
5.
Apply knowledge of federal law and policies regarding fund expenditures, procurement, and purchasing to ensure lawful management of funds.
6.
Compile information for budget formulation and execution.
7.
Research and resolve accounting problems such as erroneous payments, unobligated commitment of funds, and late payments.
8.
Use and access automated budget system(s) such as the Accounting Finance system (e.g.: AFS4 or similar) to plan, input, track, manage, and review financial activity on unit operating accounts.
9.
Review procurement request for accuracy, completeness, and compliance with regulations.
10.
Plan, prepare and administer all types of acquisition documents for supplies, materials, equipment or services.
11.
Serve as advisor to the unit on procedures for the procurement of goods and services and purchase supplies, equipment and services utilizing a government purchase card.
12.
Provide monthly financial reports to managers reflecting current status of funds authorized, obligated, expended, and balance remaining.
13.
Set up controls to track administrative budget requirements and provide recommendations for annual budget requests.
14.
Recommend budget adjustments including restructuring budget allocations or work plans.
Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods..
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
15.
Serve as an administrative point of contact for a work group or unit.
16.
Process financial, procurement, property, and other administrative forms or documents.
17.
Maintain tracking logs, action items, and manage transaction records.
18.
Prepare, review, and edit correspondence in accordance with organization policies, and type a variety of documents in final format, ensuring correct spelling, grammar, punctuation, and appropriate formatting.
19.
Prepare standard operating procedures, meeting notes, reports, and other documents related to office functions.
20.
Maintain organized and secured files for payroll, travel, and personnel management.
21.
Update and maintain a variety of reports such as utility costs, fleet management and property accountability, processing detailed data entry with a high degree of accuracy.
Technical Competence: Understands and appropriately applies procedures, requirements, regulations, and policies related to specialized expertise (for example, engineering, physical science, law, or accounting); maintains credibility with others on technical matters.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
22.
Prepare required travel authorizations and vouchers in accordance with the Federal Travel Regulations using an electronic travel system such as Concur, or similar.
23.
Enter and review time and attendance reports for employees in an automated payroll system such as Quicktime, or similar, in accordance with payroll regulations.
24.
Initiate and track personnel actions using at automated personnel systems such as the Federal Personnel & Payroll System (FPPS), or similar.
25.
Resolve issues with timekeeping, pay issues, electronic travel system, filing documents, and following other administrative standard operating procedures.
26.
Brief supervisors and managers on administrative program issues.
27.
Conduct annual inventories for property and distribute and track property.
28.
Prepare for meetings and workshops, including scheduling via electronic calendars, setting up virtual conferencing, preparing and operating audio-visual equipment, and arranging seating.
29.
Follow through on details of work assigned for purchasing, property inventory and government credit card reconciliation with minimal supervision, researching existing guidelines, procedures, and regulations.
30.
Ensure that property is appropriately marked to identify it as government property.
31.
Prepare and coordinate requests for personnel actions with a human resources office.
Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
32.
Serve as office receptionist in greeting visitors and business callers, answering and redirecting customers as needed.
33.
Answer questions from the public in person or by telephone to provide information, assistance and to resolve problems.
34.
Advise staff regarding leave, overtime, hazard pay, and related payroll requirements.
35.
Provide accurate information on administrative functions such as travel, human resources, budget, etc.
36.
Provide technical assistance and advice to travelers regarding travel regulations.
37.
Conduct informal and formal presentations on administrative topics to groups, new staff, and volunteers.
38.
Communicate complicated budget information and recommendations to managers.
39.
Explain complex budget, payroll and/or travel information.
Technology Application - Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
40.
Use Microsoft Office Word processing software to create, format, and edit documents, reports, letters, or other correspondence.
41.
Verify the accuracy of data or information in a report or database following established procedures.
42.
Use electronic mail and calendar programs to coordinate events or meetings.
43.
Input and extract data for the purpose of completing reports, checking status, or similar.
44.
Use database management programs to enter, record, and track complex information.
45.
Produce, maintain and submit purchasing, property and inventory forms and reports using correct forms and software applications.
Administration and Management- Knowledge of planning, coordination, and execution of business functions, resource allocation, and production.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
46.
Set up and maintain complex paper and electronic filing systems in accordance with established regulations and procedures.
47.
Make travel arrangements to include air, ground, and hotel accommodations.
48.
Review travel documents for accuracy and compliance with rules or regulations.
49.
Properly hold and use a credit card for business purposes.
50.
Coordinate daily schedules and activities for an organization.
51.
Coordinate routine and special activities for assigned personnel.
52.
Establish and monitor intra/inter-office communication protocols and administrative controls.
53.
Provide input on ways for improving an organization's administrative efficiency.
54.
Serve as an advisor to management on administrative matters providing accurate information in a professional manner.
Writing - Uses correct English grammar, punction, and spelling to communicate thoughts, ideas, information, and messages in writing.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
55.
Prepare letters and memoranda in response to written inquiries and communications.
56.
Ensure correct spelling, grammar, punctuation, and appropriate formatting in written documents.
57.
Review and edit outgoing correspondence for completeness and clarity, and ensure the procedural accuracy, general policy conformity, and factual correctness of the correspondence.
58.
Prepare and submit quarterly reports/information relating to organization activities.
59.
Draft correspondence for high-level officials or management.
60.
Utilize security procedures and protocols to safeguard sensitive information.
61.
Draft a variety of documents that include extensive technical terminology.
62.
Assist in developing standard operating procedures for administrative and clerical functions.
63.
Contribute to writing various items such as technical reports, policy instructions, and/or standard operating procedures for high-level officials or management to improve the efficiency of administrative and clerical functions.