Veterans Benefits Administration Logo
Position Title
Supervisory Veterans Service Representative (Coach)
Agency
Veterans Benefits Administration
Announcement Number
334-24-LD-12385147-NBU Opens in new window
Open Period
Monday, April 15, 2024 to Friday, April 19, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • your grade is equivalent to or below the grade level of the vacancy; AND, 
  • your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
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2. Are you a Veterans Benefits Administration employee?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
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Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
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Assessment 1
This vacancy is open ONLY to current, permanent employees of the Veterans Benefits Administration (VBA) and Veterans Affairs (VA) CTAP eligibles. You must submit documentation to verify your eligibility. (limit characters)
1. Are you currently a permanent employee of the VBA?
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If you are a VBA employee and currently hold the grade level of this vacancy (or higher) AND the promotion potential of this position does not exceed the promotion potential of your current position, you may request a non-competitive reassignment or change-to-lower grade into this position. You MUST submit your most recent (non-award) SF-50 and the SF-50 placing you into your current position to receive consideration. (limit characters)
2. Do you wish to request a non-competitive reassignment or change-to-lower grade into the advertised position and grade?
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3. What is your current grade?
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4. What is the full performance level (highest promotion potential) of your current position?
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TIME-IN-GRADE - As a current Federal employee, you must meet time-in-grade requirements, in addition to minimum qualifications. (limit characters)
5. Please select one response below that most accurately describes you:
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MINIMUM QUALIFICATIONS: This section includes questions about the basic qualifications for each grade level of this vacancy. NOTE: You must have at least one year of specialized experience equivalent to the next lower grade level in the Federal Service (GS-12). (limit characters)
6. To qualify at the GS-13 grade, you must have one year of specialized experience equivalent to the GS-12 level or higher. Specialized experience is defined as performance of technical assignments affecting the entire field of VA's Compensation and Pension (C&P) Benefits Programs. These assignments could require interpretation of the full range of Federal, state, local laws and regulations, C&P laws and regulations, or include precedent opinions of the Court of Appeals for Veterans' Claims and authoritative opinions of the General Counsel. Examples of specialized experience would typically include: Performing the duties of an Assistant Coach and assisting Coaches in their responsibilities on a daily basis; Ensuring that the teams' qualify, and timeliness of service meets performance indicator goals; Responsible for the cost-effective use of resources to accomplish the teams' assigned outcomes.
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Your rating is subject to verification of your responses in this Assessment Questionnaire, your resume, narratives, and other relevant documents you submit AND through verification of references as appropriate. In addition, falsifying information on your application can result in your being barred from Federal employment. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please take this opportunity to review your responses to ensure their accuracy. If you fail to answer this question, you will be disqualified from consideration for this position. (limit characters)
7. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process; my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from federal service. I understand that any information I give may be investigated. I understand that responding "No" to this item will result in not being considered for this position.
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