- Position Title
- Immigration Services Officer
- Agency
- Citizenship and Immigration Services
- Announcement Number
- 12390677-NSC-DE-24 Opens in new window
- Open Period
- Wednesday, April 17, 2024 to Monday, April 22, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Do you wish to be considered under the Career Transition Assistance Plan (CTAP) because you are a current DHS employee who has received an official notice stating that your position is no longer needed, or that you will be separated by reduction in force (RIF) and meet all of the following criteria?
- Occupy a position in the same local commuting area of the vacancy, and
- Occupy a position at or above the grade of the announced position and with no greater promotion potential, and
- Have a current performance rating of at least "fully successful" or equivalent
For more information about CTAP eligibility, visit The Employee's Guide to Career Transition.
Proof is required. You must submit the following documentation to support your claim:
- My most recent SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement that shows position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
- If my position occupied is "2 - Excepted Service" (block #34 of your SF-50), I have also included the initial SF-50, or other official Notification of Personnel Action, for that appointment.
- Documentation of my Reduction in Force (RIF) separation notice or a proposed removal/separation notice.
- My latest performance rating of record.
3.
Do you wish to be considered under the Interagency Career Transition Assistance Plan (ICTAP) because you are a current or former Federal employee displaced from a position in a federal agency other than the agency hiring for this position and meet all of the following criteria?
- Occupy a position in the same local commuting area of the vacancy, and
- Occupy a position at or above the grade of the announced position and with no greater promotion potential, and
- Have a current performance rating of at least "fully successful" or equivalent
For more information about ICTAP eligibility, visit The Employee's Guide to Career Transition.
Proof is required. You must submit the following documentation to support your claim:
- My most recent SF-50 (Notification of Personnel Action), or equivalent, as stated in the job announcement that shows position occupied (block #34 of your SF-50); tenure; grade and step; salary; and, full performance level.
- If my position occupied is "2 - Excepted Service" (block #34 of your SF-50), I have also included the initial SF-50, or other official Notification of Personnel Action, for that appointment.
- Documentation of my Reduction in Force (RIF) separation notice or a proposed removal/separation notice.
- My latest performance rating of record.
Preferences
1.
I acknowledge the following conditions if I choose to submit my resume through the USAJOBS Resume Builder:
(Note: Additional guidance regarding this requirement is available within the How to Submit Your Resume section of the USCIS Resume Requirement FAQs.)
- I understand that resumes submitted through USAJOBS Resume Builder are converted to a PDF format when they are transmitted to USA Staffing from the USAJOBS applicant interface and additional spaces/page gaps are added to resumes during the Resume Builder conversion process;
- Based on the above conditions, I understand that USCIS strongly encourages me to save my resume to a PDF document and upload the PDF document instead of submitting my resume created through Resume Builder;
- I understand that USCIS' human resources will only review the first 5 pages of my resume to determine eligibility/qualifications for this position;
- By answering YES to this question, I am indicating that I have met this requirement for consideration.
(Note: Additional guidance regarding this requirement is available within the How to Submit Your Resume section of the USCIS Resume Requirement FAQs.)
2.
There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position(s); (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity; OR (3) been a dependent of a U.S. Federal or Military employee serving overseas. Do you meet one of these requirements?
3.
USCIS applies the Telework Enhancement Act of 2010 to its telework and remote work programs. Under the Telework Enhancement Act of 2010, there are two categories of federal employees that cannot participate in these programs at USCIS:
- An employee who has a record of adverse discipline for being absent without permission for more than five workdays in any calendar year; and
- An employee who has been officially disciplined due to actions related to misuse of government property for viewing, downloading, or exchanging pornography, including child pornography, on a federal government computer or while performing official federal government duties.
4.
I confirm that the Telework Enhancement Act of 2010 does not bar me from participating in the Remote Work program.
5.
I acknowledge that I must notify my supervisor and obtain my supervisor's approval before making any change in my remote work location.
6.
I understand that a change in remote work location may change my locality pay.
7.
I acknowledge that my approved remote work location must have technology suitable to remote work.
8.
I acknowledge that the government will not be responsible for operating costs, residence maintenance, or any other incidental costs (such as utilities, internet, etc.) associated with the use of my residence.
9.
I understand that I must sign and adhere to USCIS Rules of Behavior (RoB) for users of Department of Homeland Security (DHS) systems and information technology resources that access, store, receive, or transmit sensitive information.
10.
I understand that I may use government-furnished equipment (GFE) and property for official government business and limited personal use per DHS/USCIS policies.
11.
I understand that I may have to bring or return GFE or property to a USCIS worksite for maintenance.
12.
I understand that I must return all GFE, property, and materials to the USCIS organization at the end of my remote work arrangement or at management's request.
13.
I understand and acknowledge that I am prohibited from using any type of mouse jigglers, also known as mouse movers, on USCIS workstations. Using mouse jigglers is a violation of the USCIS RoB and considered employee misconduct, which the USCIS Office of Investigations can investigate.
14.
I understand that USCIS may require remote work employees to work within four hours' travel time of a USCIS worksite, so they can return and pick up files not only during normal business hours but also outside normal business hours if there is an emergency.
15.
I acknowledge that, per USCIS Financial Management Manuals, I may or may not be entitled to travel reimbursement if I must travel from my remote work location (official duty station).
16.
I acknowledge that management can reassign me, resulting in the end of my remote work agreement when it no longer meets USCIS' business needs. In this event, I understand that I have 14 calendar days under a local remote work agreement or 60 calendar days under a long-distance remote work agreement, to report to work at a USCIS worksite. Failure to report to the USCIS worksite as directed, may lead to disciplinary action, up to and including removal from federal service.
17.
I acknowledge that management can end my remote work agreement when it no longer meets USCIS' business needs. In this event, I understand that I have 14 calendar days under a local remote work agreement or 60 calendar days under a long-distance remote work agreement, to report to work at a USCIS worksite. Failure to report to the USCIS worksite as directed, may lead to disciplinary action, up to and including removal from Federal service.
18.
I understand that management may end my remote work agreement due to misconduct or performance issues. In such circumstances, management can direct me to work at a USCIS worksite, reassign me to another position at a USCIS worksite, or end my employment per applicable government rules and regulations, USCIS policy, or the Collective Bargaining Agreement.
19.
I may ask to end my remote work agreement by providing written notice to my supervisor. Supervisors will consider the request on a case-by-case basis. Such requests, if approved, would require me to coordinate with my supervisor about the details of my transfer, at my expense, to the USCIS worksite. I would have to coordinate such details within 14 calendar days of approval under a local remote work agreement or within 60 calendar days of approval under a long-distance remote work agreement.
20.
I acknowledge that remote work is not a substitute for dependent care and understand that I must arrange for dependent care during my scheduled work hours.
21.
I understand that I must designate one work area at my remote worksite suitable for performing official government business.
22.
I agree to give USCIS representatives access to my remote work location for routine worksite inspections during normal working hours. This is to ensure that my worksite meets acceptable safety standards; proper GFE and property maintenance, in compliance with local policy; and this agreement. I understand that failure to permit access to the alternative worksite (or designated work area) may result in suspension or termination of my participation in the Remote Work program.
Assessment 1
1.
GS-09 - Which of the following statements best describes your experience and/or education?
2.
You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.
The following section contains a multitude of question types. If you see a radio button, you can only select one response. If you see a checkbox, you may select all that apply.
3.
Which choice best describes your highest level of experience adjudicating immigration benefits?
4.
Which application-related activities have you independently performed?
5.
Which statement best describes your highest level of experience responding to an issue or situation in which the resolution was not obvious?
6.
Select the activities you have performed pertaining to immigration fraud.
7.
Select the choice that best describes your highest level of experience reviewing immigration applications.
8.
Which statement best describes your highest level of experience reviewing case file documents to determine the current status?
9.
Select the statements that describe your experience processing and investigating immigration benefits cases.
Select “Yes” or “No” to the following question(s).
10.
Have you researched statutes and precedents to determine the most applicable strategy for presenting legal information?
11.
Which response best describes your highest level of experience making legal decisions based on a preponderance of evidence received during data collection for applicants seeking immigration benefits?
12.
Which types of software have you independently used to organize information?
13.
Which sources have you researched to adjudicate applications for benefits?
14.
Select the activities you have completed to communicate with applicants and petitioners applying for immigration benefits.
15.
Which statement best describes your highest level of experience adjudicating immigration benefits applications?
16.
Select the statements you have performed relative to proactively facilitating case completion.
17.
What is your highest level of experience determining when a decision can be made with all available evidence and when it is necessary to refer the case to another branch?
18.
Which choice best describes your highest level of experience writing documents that are consistent with adjudicative standards?
19.
Which actions have you taken to prepare a response to inquiries pertaining to Nationality Laws?
20.
Select the actions you have performed to maintain a record tracking system.
21.
Which activities have you performed to assess the accuracy of case file contents?
22.
Which statement best describes your highest level of experience analyzing investigative reports?
23.
Which activities have you performed to assess the accuracy of case file contents?
24.
Select the activities you have performed related to ensuring the accuracy of data related to the adjudications of benefits.
25.
Select the activities you have performed related to ensuring the accuracy of data related to immigration fraud.
26.
Which statement best describes your highest level of experience conducting a file review for decisions made on immigration benefit applications to ensure the final decision is in compliance with immigration laws, regulations and/or policies?
27.
Select the types of documents you have drafted related to immigration benefit applications.
28.
Select the tasks you have performed related to conducting security checks for immigration benefit applications.
Select “Yes” or “No” to the following question(s).
29.
Your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency. It is your responsibility to provide the responses, information, and documentation regarding your work history for us to determine your eligibility and qualifications for this position. By agreeing to the statement below, you are confirming that you: 1) understand this warning, 2) have reviewed your responses to this questionnaire for accuracy, 3) verify that your responses accurately describe your current level of experience and capability, and 4) that you have provided all of the information and documentation needed for us to determine your eligibility and qualifications for this position.