Cybersecurity and Infrastructure Security Agency Logo
Position Title
Student Trainee (Administrative Support Assistant)
Agency
Cybersecurity and Infrastructure Security Agency
Announcement Number
PW-12390861-24-DW Opens in new window
Open Period
Tuesday, May 7, 2024 to Monday, May 13, 2024
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Post-Secondary Hiring Authority - Are you currently a student enrolled or accepted for enrollment in an institution of higher education (as defined in 20 U.S.C. § 1001(a)) and pursuing a baccalaureate or graduate degree on at least a part-time basis as determined by the academic institution? You must remain enrolled and will be required to provide proof of current student status to be eligible for this program.

To verify your eligibility, you must submit a copy of your transcripts or equivalent (e.g., letter from the registrar, acceptance letter, unofficial transcripts).
 
Unofficial transcripts will be accepted that includes the following:
  • Your name
  • Name of the educational institution
  • Declared degree program
  • Course title(s), credits completed, grade received, and date of completion
  • Grade Point Average (GPA)
For more information, review Post-Secondary Student Hiring Authority
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3. Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.

Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?

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Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
2. Would you accept a term appointment? (limit characters)
3. When Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA) completes their selections, the remaining list of qualified candidates may be shared with hiring managers and Human Resources specialists at other DHS components and/or with one or more Federal agencies who are hiring for similar positions. You may choose to opt-in to having your information shared with other DHS components and/or with one or more Federal agencies when applying for this position. If an agency requests a list of applicants referred for selection consideration (i.e., certificate), and you are on that list, you will be notified. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements. (limit characters)
4. For qualification determinations and to receive full consideration for relevant experience your resume must contain complete information and support your question responses. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience.

Your resume must include the following:
  • Full Legal Name
  • Address
  • Phone Number
  • Email Address
  • Complete work history (which includes job titles)
  • Detailed description of your job-related qualifications (including tasks performed)
  • Beginning and ending dates of employment with the month and year (e.g., MM/YYYY to MM/YYYY, MM/YYYY to Present)
  • Total hours worked per week for any position you worked that was not full time (less than 40 hours)
If you are a current or former Federal civilian employee, your resume must also include:
  • Pay Plan/Pay Band (e.g., GS, WG, etc.);
  • Occupational series (e.g., 201, 301, 2210, etc.); and
  • Grade level (e.g., 5, 9, 13, etc.)
Do you understand that if your resume does not contain the information listed above, your application may be deemed insufficient, and you will not receive consideration for this position?
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5. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

In the last five years (from the closing date of this vacancy announcement) have you served, or are you currently serving, as an Executive Branch Political appointee, Political Schedule A, Schedule C (confidential or policy-determining), or Non-Career or Limited appointee in the Senior Executive System (SES)? If yes, please provide appropriate documentation in your application package to provide proof of your current or most recent political appointment.

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Assessment 1
Thank you for your interest in this Student Trainee (Administrative Support Assistant) GS-0399-3/4/5 position with the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency. It is important to note that all your responses are subject to review and verification. If after reviewing your resume and or supporting documentation a determination is made that you have overstated your qualifications and or experience, you will be rated ineligible or your score will be lowered. (limit characters)
Select the response below that best describes your eligibility for the Post-Secondary Student Hiring Authority: FAILURE TO RESPOND WILL RESULT IN AN INELIGIBLE RATING. (limit characters)
1. Basic Eligibility: Post-Secondary Students must be enrolled or have been accepted for enrollment in an institution of higher education (as defined in 20 U.S.C. § 1001(a)) and pursuing a baccalaureate or graduate degree on at least a part-time basis as determined by the academic institution. Individuals who have not yet started the course of study leading to the baccalaureate or graduate degree (or certificate as appropriate), may apply and be considered for a temporary appointment position in the weeks/months prior to the job being filled. These individuals must, however, complete enrollment requirements prior to appointment. (TRANSCRIPTS MUST BE SUBMITTED IN USAJOBS AT THE TIME OF APPLICATION) (limit characters)
2. From the descriptions below, select the letter that demonstrates your ability to perform the work of Student Trainee (Administrative Support Specialist) at the GS-3 grade level. (limit characters)
3. From the descriptions below, select the letter that demonstrates your ability to perform the work of Student Trainee (Administrative Support Specialist) at the GS-4 grade level. (limit characters)
4. From the descriptions below, select the letter that demonstrates your ability to perform the work of Student Trainee (Administrative Support Specialist) at the GS-5 grade level. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
5. Compose clear, specific responses to routine inquiries. (limit characters)
6. Route and distribute mail to appropriate individuals. (limit characters)
7. Maintain established office files and records. (limit characters)
8. Assist superiors with conducting research to respond to internal and external stakeholders. (limit characters)
9. Respond to inquiries via telephone, email and/or in-person. (limit characters)
10. Track suspense items to ensure completion by the suspense dates. (limit characters)
11. Prepare written correspondence letters or other documents using a computer. (limit characters)
12. Proofread and edit correspondence for correct grammar, spelling, capitalization, punctuation, and format. (limit characters)
13. Enter data into a predefined spreadsheet or database, or retrieve data from specified electronic records. (limit characters)
14. Record and file information on cases, projects, or studies in an established filing system. (limit characters)
15. I certify that to the best of my knowledge and belief, all the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an international false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
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